The title says it all. All I can find is that it is a Realtek chip. The system is using snd_hda_intel and the sound is only 1 channel and extremely weak.
Apparently the correct Windows driver is this: Realtek Audio Driver 6.0.1.8090
It is an 8 channel card and I am trying to get everything working correctly.
Any guidance would be appreciated.
Actually the chipset details are what counts…
Anyway, please run the alsa diagnostic script and allow it to generate an online report. Post the link that it generates here, so that others can advise further.
/usr/sbin/alsa-info.sh
More info here…
https://en.opensuse.org/SDB:Audio_troubleshooting
Sorry for the late reply. I have never received email alerts from this forum.
Here is the link to the info: http://alsa-project.org/db/?f=53efd5a2653cc4d7ed6b207dc3a39585b729633c
hwinfo simply calls it: Family 17h (Models 00h-0fh) HD Audio Controller
I should add that the card in question is the one that alsa sees as generic. I have re-installed my Asus D2X card and it seems to be working. I never use the HDsound from my graphics card.
Ok, if you’re not using the Intel sound device, there’s no need to investigate further. 
I want to use it so that I can free up my Asus card for other machines. It’s a waste to have an on-board card that I can’t use.
Ok, that seemed to contradict what you said in your prior post.
So, just to confirm that it is the thrid device listed here that is not working to your satisfaction?
!!PCI Soundcards installed in the system
!!--------------------------------------
0b:04.0 Multimedia audio controller: C-Media Electronics Inc CMI8788 [Oxygen HD Audio]
0c:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]
0e:00.3 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) HD Audio Controller
!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------
0b:04.0 0401: 13f6:8788
Subsystem: 1043:82b7
--
0c:00.1 0403: 1002:aaf0
Subsystem: 1043:aaf0
--
0e:00.3 0403: 1022:1457
Subsystem: 1043:8735
You’re referring to analog sound (with speakers connected to your audio hardware)?
I note that card 3 (generic) has the master volume turned down, and head phones are turned up to maximum (be careful with that)…
!!-------Mixer controls for card 3 [Generic]
Card hw:3 'Generic'/'HD-Audio Generic at 0xfcd00000 irq 65'
Mixer name : 'Realtek ALC1220'
Components : 'HDA:10ec1220,10438735,00100003'
Controls : 46
Simple ctrls : 20
Simple mixer control 'Master',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 87
Mono: Playback 0 [0%] -65.25dB] [off]
Simple mixer control 'Headphone',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 87 [100%] [0.00dB] [on]
Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Front',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 87 [100%] [0.00dB] [on]
Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Front Mic',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 0 [0%] -34.50dB] [off]
Front Right: Playback 0 [0%] -34.50dB] [off]
Simple mixer control 'Front Mic Boost',0
Capabilities: volume
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 0 [0%] [0.00dB]
Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Surround',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 87 [100%] [0.00dB] [on]
Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Center',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 87
Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'LFE',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 87
Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Line',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 0 [0%] -34.50dB] [off]
Front Right: Playback 0 [0%] -34.50dB] [off]
Simple mixer control 'Line Boost',0
Capabilities: volume
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 0 [0%] [0.00dB]
Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [off]
Simple mixer control 'IEC958 Default PCM',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch
Capture channels: Front Left - Front Right
Limits: Capture 0 - 63
Front Left: Capture 0 [0%] -17.25dB] [off]
Front Right: Capture 0 [0%] -17.25dB] [off]
Simple mixer control 'Capture',1
Capabilities: cvolume cswitch
Capture channels: Front Left - Front Right
Limits: Capture 0 - 63
Front Left: Capture 0 [0%] -17.25dB] [off]
Front Right: Capture 0 [0%] -17.25dB] [off]
Simple mixer control 'Auto-Mute Mode',0
Capabilities: enum
Items: 'Disabled' 'Enabled'
Item0: 'Enabled'
Simple mixer control 'Input Source',0
Capabilities: cenum
Items: 'Front Mic' 'Rear Mic' 'Line'
Item0: 'Front Mic'
Simple mixer control 'Input Source',1
Capabilities: cenum
Items: 'Front Mic' 'Rear Mic' 'Line'
Item0: 'Front Mic'
Simple mixer control 'Loopback Mixing',0
Capabilities: enum
Items: 'Disabled' 'Enabled'
Item0: 'Disabled'
Simple mixer control 'Rear Mic',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 0 [0%] -34.50dB] [off]
Front Right: Playback 0 [0%] -34.50dB] [off]
Simple mixer control 'Rear Mic Boost',0
Capabilities: volume
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 0 [0%] [0.00dB]
Front Right: 0 [0%] [0.00dB]
Check the profile (configuration tab) and output settings for this card using pavucontrol.
I don’t use pulse audio and do not have it installed. It does not offer independent control of the audio channels. I use strictly alsa.
I have had some success. In VLC settings, I can specify alsa and further specify the 7.1 listing of the sound card and it works. All sliders have to be at or near %100 and use the “master” channel via Kmix to control the volume. There is no signs of clipping, so I feel it is safe. Kmix can control the card. So I am at least able to watch videos and listen to music.
As for the rest, no luck.
Phonon shows the card using the vlc backend. gstreamer backend only shows “default”. Neither phonon backend is able to to produce any sound.
Yast says it configured the card. It gives me a volume slider, but no sound is produced.
alsamixer shows the card as card 1 and seems to control it. aplay displays an error about dmix and there is no sound output.
No sound in Firefox nor Chromium, although both display volume controls.
No system sounds of any kind.
Ok, but this may limit the help you’ll get here.
No sound in Firefox nor Chromium, although both display volume controls.
No system sounds of any kind.
AFAIU, firefox requires pulseaudio (and maybe the same for Chromium?)
You may be able you build it with alsa support enabled perhaps…
https://support.mozilla.org/en-US/questions/1199433
http://shallowsky.com/blog/tech/web/firefox-without-pulseaudio.html
I have been going through the steps on the SDB:Audio link that was supplied earlier. I am hung on the codec, which may be the root problem. The alsa shell script indicated that the codec is Realtek ALC1220 and the alsa website has no info. Perhaps this 2 year old card is not yet supported? It is odd the VLC can use it in that case. VLC is set to use alsa, and the device is Generic HD Audio card, analog 7.1 output. (Not exact words). The sound quality is actually quite good, as long as I keep the channel sliders near the upper end.
I’m at the limits of my knowledge with this. You may need to cast your net wider (as not an openSUSE-specific issue really) to attract the help that you’re seeking…
Neither Firefox nor Chromium require pulse. I have been without pulse for years. Every sound card I have had, including the Asus D2X that I just removed, worked perfectly with the browsers and system sounds and without pulse.
Thank you. I’ll also look for help in that forum.
Just an additional comment. The default driver that “Windows 10 Update” supplied worked, but did not give me good control, and had the output ports of the audio device wrong. The downloaded Asus motherboard driver gives full control. The zip file for that installer decompressed to 1GB. Surprisingly large.
A slightly off-topic question. My graphics card had HDMI audio that I never use, which also uses the snd_hda_intel driver. I am unable to blacklist the driver because my motherboard audio device uses it. Is there a viable way to permanently disable the HDMI audio of my Radeon card?
That can be done by using the driver’s enable option. Get the relevant numeric sound card order of the devices in question using
cat /proc/asound/cards
For example to enable the first and disable the second you would add the following to /etc/modprobe.d/50-sound.conf
options snd-hda-intel enable=1,0