Need some help getting my BlackBerry to mount

English Hardware
1

For some reason my BlackBerry will not mount when I plug it into the computer via usb.

I have the phone set to mass storage mode, but when I plug it in nothing happens.

I tried my daughters phone and it mounts like it’s supposed to.

I checked with the command hwinfo and it seems that the phone is recognized. Is it being recognized as a mountable device?

65: USB 00.0: 0000 Unclassified device
[Created at usb.122]
UDI: /org/freedesktop/Hal/devices/usb_device_fca_8001_noserial_if0
Unique ID: wkjR.uoQK3Z04N31
Parent ID: k4bc.9T1GDCLyFd9
SysFS ID: /devices/pci0000:00/0000:00:1d.7/usb1/1-5/1-5:1.0
SysFS BusID: 1-5:1.0
Hardware Class: unknown
Model: “Research In Motion BlackBerry”
Hotplug: USB
Vendor: usb 0x0fca “Research In Motion, Ltd.”
Device: usb 0x8001 “BlackBerry”
Revision: “2.01”
Speed: 480 Mbps
Module Alias: “usb:v0FCAp8001d0201dcFFdscFFdpFFicFFisc01ipFF”
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #55 (Hub)

2

Hi
There is a command called usb_modeswitch run the command from a
terminal to see all the options.

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 2.6.27.45-0.1-default
up 1 day 0:33, 4 users, load average: 1.17, 0.84, 1.02
GPU GeForce 8600 GTS Silent - CUDA Driver Version: 190.53

3

Here is the output I get.

linux-nc2x:/home/stuart # usb_modeswitch

  • usb_modeswitch: tool for controlling “flip flop” mode USB devices
  • Version 0.9.6 (C) Josua Dietze 2009
  • Works with libusb 0.1.12 and probably other versions

No default vendor/product ID given. Aborting

4

Hi
That was in the previous output…


> Vendor: usb 0x0fca "Research In Motion, Ltd."
> Device: usb 0x8001 "BlackBerry"

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 2.6.27.45-0.1-default
up 1 day 0:49, 4 users, load average: 1.13, 1.19, 1.17
GPU GeForce 8600 GTS Silent - CUDA Driver Version: 190.53

5

Hi
My bad, for got to add the help it should be;


usb_modeswitch --help

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 2.6.27.45-0.1-default
up 1 day 1:02, 4 users, load average: 1.45, 0.97, 1.01
GPU GeForce 8600 GTS Silent - CUDA Driver Version: 190.53

6

Checked out the help file but I’m afraid that I don’t understand what parameters to use etc.

It could be that the problem is with the phone and I’m going to check with my carrier also.

7

Just talked to customer support. They claim that only way to transfer files via usb cable is through the desktop manager software which is only available for Windows and Mac.

8

Which blackberry version? If the same as mine (a blackberry 8310), then they are wrong.

I connect my blackberry to my openSUSE-11.2 PC all the time. It works fine. Here is an old thread I had on this: Learning about Blackberry and openSUSE - neat - openSUSE Forums