Running opensuse 11.4 with Gnome on a Toshiba Satellite A200. Working away from home (far), I have a Dell 720 printer. Apparently the Lexmark 600 driver will run it. I succeeded in finding and installing the driver, but it fails to print. It gives me an error notice and offers to diagnose the problem. However, when I look at the log, I have no idea what to look for. I’ll paste the log (a long one) below. Thank-you. (too long for one post, so I’ll post two more with the rest of the log)
D [19/Jan/2013:19:33:42 -0600] cupsdSetBusyState: Dirty files
D [19/Jan/2013:19:33:42 -0600] cupsdReadClient: 8 POST / HTTP/1.1
D [19/Jan/2013:19:33:42 -0600] cupsdSetBusyState: Active clients and dirty files
D [19/Jan/2013:19:33:42 -0600] cupsdAuthorize: No authentication data provided.
D [19/Jan/2013:19:33:42 -0600] cupsdReadClient: 8 1.1 Get-Jobs 1
D [19/Jan/2013:19:33:42 -0600] Get-Jobs ipp://localhost/printers/
D [19/Jan/2013:19:33:42 -0600] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost
D [19/Jan/2013:19:33:42 -0600] cupsdSetBusyState: Dirty files
D [19/Jan/2013:19:33:42 -0600] cupsdReadClient: 8 POST / HTTP/1.1
D [19/Jan/2013:19:33:42 -0600] cupsdSetBusyState: Active clients and dirty files
D [19/Jan/2013:19:33:42 -0600] cupsdAuthorize: No authentication data provided.
D [19/Jan/2013:19:33:42 -0600] cupsdReadClient: 8 1.1 Get-Jobs 1
D [19/Jan/2013:19:33:42 -0600] Get-Jobs ipp://localhost/printers/
D [19/Jan/2013:19:33:43 -0600] [Job 431] Loading attributes…
D [19/Jan/2013:19:33:43 -0600] [Job 432] Loading attributes…
D [19/Jan/2013:19:33:43 -0600] [Job 433] Loading attributes…
D [19/Jan/2013:19:33:43 -0600] [Job 434] Loading attributes…
D [19/Jan/2013:19:33:43 -0600] [Job 435] Loading attributes…
D [19/Jan/2013:19:33:43 -0600] [Job 436] Loading attributes…
D [19/Jan/2013:19:33:43 -0600] [Job 437] Loading attributes…
D [19/Jan/2013:19:33:43 -0600] [Job 438] Loading attributes…
D [19/Jan/2013:19:33:43 -0600] [Job 439] Loading attributes…
D [19/Jan/2013:19:33:43 -0600] [Job 440] Loading attributes…
D [19/Jan/2013:19:33:43 -0600] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost
D [19/Jan/2013:19:33:43 -0600] cupsdSetBusyState: Dirty files
D [19/Jan/2013:19:33:43 -0600] cupsdReadClient: 8 POST / HTTP/1.1
D [19/Jan/2013:19:33:43 -0600] cupsdSetBusyState: Active clients and dirty files
D [19/Jan/2013:19:33:43 -0600] cupsdAuthorize: No authentication data provided.
D [19/Jan/2013:19:33:43 -0600] cupsdReadClient: 8 1.1 Create-Printer-Subscription 1
D [19/Jan/2013:19:33:43 -0600] Create-Printer-Subscription /
D [19/Jan/2013:19:33:43 -0600] cupsdCreateSubscription(con=0xb7867550(8), uri="/")
D [19/Jan/2013:19:33:43 -0600] pullmethod=“ippget”
D [19/Jan/2013:19:33:43 -0600] notify-lease-duration=86400
D [19/Jan/2013:19:33:43 -0600] notify-time-interval=0
D [19/Jan/2013:19:33:43 -0600] cupsdAddSubscription(mask=17800, dest=(nil)(), job=(nil)(0), uri="(null)")
D [19/Jan/2013:19:33:43 -0600] Added subscription 631 for server
D [19/Jan/2013:19:33:43 -0600] cupsdMarkDirty(-----S)
D [19/Jan/2013:19:33:43 -0600] Returning IPP successful-ok for Create-Printer-Subscription (/) from localhost
D [19/Jan/2013:19:33:43 -0600] cupsdSetBusyState: Dirty files
D [19/Jan/2013:19:33:45 -0600] cupsdReadClient: 8 POST / HTTP/1.1
D [19/Jan/2013:19:33:45 -0600] cupsdSetBusyState: Active clients and dirty files
D [19/Jan/2013:19:33:45 -0600] cupsdAuthorize: No authentication data provided.
D [19/Jan/2013:19:33:45 -0600] cupsdReadClient: 8 1.1 Get-Notifications 1
D [19/Jan/2013:19:33:45 -0600] Get-Notifications /
D [19/Jan/2013:19:33:45 -0600] Returning IPP successful-ok for Get-Notifications (/) from localhost
D [19/Jan/2013:19:33:45 -0600] cupsdSetBusyState: Dirty files
D [19/Jan/2013:19:33:50 -0600] cupsdAcceptClient: 11 from localhost (Domain)
D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 11 POST /printers/dellphotoprinter720 HTTP/1.1
D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Active clients and dirty files
D [19/Jan/2013:19:33:50 -0600] cupsdAuthorize: No authentication data provided.
D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 11 1.1 Print-Job 1
D [19/Jan/2013:19:33:50 -0600] Print-Job ipp://localhost/printers/dellphotoprinter720
D [19/Jan/2013:19:33:50 -0600] [Job ???] Auto-typing file…
I [19/Jan/2013:19:33:50 -0600] [Job ???] Request file type is application/vnd.cups-banner.
D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(----J-)
D [19/Jan/2013:19:33:50 -0600] add_job: requesting-user-name=“instructor”
D [19/Jan/2013:19:33:50 -0600] Adding default job-sheets values “none,none”…
I [19/Jan/2013:19:33:50 -0600] [Job 477] Adding start banner page “none”.
D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(----J-)
I [19/Jan/2013:19:33:50 -0600] [Job 477] Adding end banner page “none”.
D [19/Jan/2013:19:34:09 -0600] cupsdSetBusyState: Not busy
D [19/Jan/2013:19:34:09 -0600] cupsdReadClient: 8 POST / HTTP/1.1
D [19/Jan/2013:19:34:09 -0600] cupsdSetBusyState: Active clients
D [19/Jan/2013:19:34:09 -0600] cupsdAuthorize: No authentication data provided.
D [19/Jan/2013:19:34:09 -0600] cupsdReadClient: 8 1.1 Cancel-Subscription 1
D [19/Jan/2013:19:34:09 -0600] Cancel-Subscription /
D [19/Jan/2013:19:34:09 -0600] cupsdMarkDirty(-----S)
D [19/Jan/2013:19:34:09 -0600] cupsdSetBusyState: Active clients and dirty files
D [19/Jan/2013:19:34:09 -0600] Returning IPP successful-ok for Cancel-Subscription (/) from localhost
D [19/Jan/2013:19:34:09 -0600] cupsdSetBusyState: Dirty files
D [19/Jan/2013:19:34:12 -0600] cupsdReadClient: 9 WAITING Closing on EOF
D [19/Jan/2013:19:34:12 -0600] cupsdCloseClient: 9
D [19/Jan/2013:19:34:34 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Active clients and dirty files
D [19/Jan/2013:19:34:34 -0600] cupsdAuthorize: No authentication data provided.
D [19/Jan/2013:19:34:34 -0600] cupsdIsAuthorized: username=""
D [19/Jan/2013:19:34:34 -0600] cupsdSendHeader: 8 WWW-Authenticate: Basic realm=“CUPS”, trc=“y”
D [19/Jan/2013:19:34:34 -0600] cupsdCloseClient: 8
D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Dirty files
D [19/Jan/2013:19:34:34 -0600] cupsdAcceptClient: 8 from localhost (Domain)
D [19/Jan/2013:19:34:34 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Active clients and dirty files
D [19/Jan/2013:19:34:34 -0600] cupsdAuthorize: Authorized as instructor using PeerCred
D [19/Jan/2013:19:34:34 -0600] cupsdIsAuthorized: username=“instructor”
D [19/Jan/2013:19:34:34 -0600] cupsdCloseClient: 8
D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Dirty files
D [19/Jan/2013:19:34:34 -0600] cupsdAcceptClient: 8 from localhost (Domain)
D [19/Jan/2013:19:34:34 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Active clients and dirty files
D [19/Jan/2013:19:34:34 -0600] cupsdAuthorize: No authentication data provided.
D [19/Jan/2013:19:34:34 -0600] cupsdIsAuthorized: username=""
D [19/Jan/2013:19:34:34 -0600] cupsdSendHeader: 8 WWW-Authenticate: Basic realm=“CUPS”, trc=“y”
D [19/Jan/2013:19:34:34 -0600] cupsdCloseClient: 8
D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Dirty files
I [19/Jan/2013:19:34:40 -0600] Saving subscriptions.conf…
D [19/Jan/2013:19:34:40 -0600] cupsdSetBusyState: Not busy
D [19/Jan/2013:19:34:40 -0600] Report: clients=1
D [19/Jan/2013:19:34:40 -0600] Report: jobs=205
D [19/Jan/2013:19:34:40 -0600] Report: jobs-active=2
D [19/Jan/2013:19:34:40 -0600] Report: printers=2
D [19/Jan/2013:19:34:40 -0600] Report: printers-implicit=0
D [19/Jan/2013:19:34:40 -0600] Report: stringpool-string-count=16417
D [19/Jan/2013:19:34:40 -0600] Report: stringpool-alloc-bytes=28392
D [19/Jan/2013:19:34:40 -0600] Report: stringpool-total-bytes=320344
D [19/Jan/2013:19:34:41 -0600] cupsdAcceptClient: 8 from localhost (Domain)
D [19/Jan/2013:19:34:41 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Active clients
D [19/Jan/2013:19:34:41 -0600] cupsdAuthorize: No authentication data provided.
D [19/Jan/2013:19:34:41 -0600] cupsdIsAuthorized: username=""
D [19/Jan/2013:19:34:41 -0600] cupsdSendHeader: 8 WWW-Authenticate: Basic realm=“CUPS”, trc=“y”
D [19/Jan/2013:19:34:41 -0600] cupsdCloseClient: 8
D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Not busy
D [19/Jan/2013:19:34:41 -0600] cupsdAcceptClient: 8 from localhost (Domain)
D [19/Jan/2013:19:34:41 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Active clients
D [19/Jan/2013:19:34:41 -0600] cupsdAuthorize: Authorized as root using Basic
D [19/Jan/2013:19:34:41 -0600] cupsdIsAuthorized: username=“root”
D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Not busy
D [19/Jan/2013:19:34:41 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Active clients
D [19/Jan/2013:19:34:41 -0600] cupsdAuthorize: Authorized as root using Basic
D [19/Jan/2013:19:34:41 -0600] cupsdIsAuthorized: username=“root”
D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Not busy
D [19/Jan/2013:19:34:41 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Active clients
D [19/Jan/2013:19:34:41 -0600] cupsdAuthorize: Authorized as root using Basic
D [19/Jan/2013:19:34:41 -0600] cupsdIsAuthorized: username=“root”
D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Not busy
D [19/Jan/2013:19:34:41 -0600] cupsdReadClient: 8 PUT /admin/conf/cupsd.conf HTTP/1.1
D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Active clients
D [19/Jan/2013:19:34:41 -0600] cupsdAuthorize: Authorized as root using Basic
D [19/Jan/2013:19:34:41 -0600] cupsdIsAuthorized: username=“root”
I [19/Jan/2013:19:34:41 -0600] Installing config file “/etc/cups/cupsd.conf”…
D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Not busy
D [19/Jan/2013:19:34:41 -0600] cupsdCloseClient: 13
D [19/Jan/2013:19:34:41 -0600] cupsdCloseClient: 8
D [19/Jan/2013:19:34:41 -0600] cupsdDeregisterPrinter(p=0xb78191d8(dellphotoprinter720), removeit=1)
D [19/Jan/2013:19:34:41 -0600] cupsdDeregisterPrinter(p=0xb781e5b8(MP280-series), removeit=1)
W [19/Jan/2013:19:34:41 -0600] Duplicate listen address “/var/run/cups/cups.sock” ignored!
With verbose output like this, you should use SUSE Paste or similar, then post only the link to it here. For shorter otuput, please enclose in code tags.
> Thank-you. (too long for one post, so I’ll post two more with the rest
> of the log)
Mmmm, no. Big logs are pasted into susepaste.org, or any other pastebin
you like. And what you paste into the forum has to go inside code tags
to be readable.
–
Cheers / Saludos,
Carlos E. R.
(from 11.4, with Evergreen, x86_64 “Celadon” (Minas Tirith))
I don’t know where you obtained the driver from, or if you installed it without errors, but I note
D [19/Jan/2013:19:33:50 -0600] [Job 477] dellphotoprinter720: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory
D [19/Jan/2013:19:33:50 -0600] PID 7725 (/usr/lib/cups/filter/rastertoz600) stopped with status 127!
Do you have libstdc++33-32bit installed? (That provides /usr/lib64/libstdc++.so.5)
rpm -qa |grep libstdc
This may be the tip of the iceberg with an unsupported driver!
Sorry about the long code. I knew I had seen something about long code and also the code marks, but did not know where to find instructions on that.
What I understand from deano_ferrari is that the driver I have is for a 64 bit system. I didn’t have libstdc++33 installed. I just did so and will see whether that helps. Thanks.
The printer prints - black, no colour - so you are right; it is the tip of the iceberg.
I can live with this; but just as a comment - I spent hours over several evenings hunting for a driver under opensuse and suse in Yast and online, but found no opensuse rpm’s that included the Lexmark 600 or the 615 - which is also supposed to work. There were lots of other Lexmark drivers, but not those. I finally found some packaged driver that installed.
And again, sorry about all the code: from deano’s link to suse paste I’ve now learned how to find it (no obvious links on the forum webpage that I’ve seen so far) and pasted the code into there at SUSE Paste
I don’t seem to be able to edit my old posts and remove all that code, or I would.
Yes, open source support for some Lexmark models is weak - not helped by the attitude of the manufacturer towards Linux. Anyway, I remember an old thread on this subject:
The printer prints - black, no colour - so you are right; it is the tip of the iceberg.
Sorry to ask the obvious, but from what I’ve read, these have a colour and black cartridge, is that right? Check printing options etc.
If you’re positive that it is due to the driver, then it could be down to the ppd file for this printer in the /etc/cups/ppd/directory. Now, these can be edited if required, and it may be that this section of the ppd needs tweaking
On 2013-01-20 06:16, erdaepfel2 wrote:
>
> The printer prints - black, no colour - so you are right; it is the tip
> of the iceberg.
Unfortunately with Linux you have to verify printer support before
shopping. I had a Canon, and to get good printouts I had to get the
comercial drivers from turboprint (inexpensive for the results). Now I’m
the happy owner of a fully supported HP.
> And again, sorry about all the code: from deano’s link to suse paste
> I’ve now learned how to find it (no obvious links on the forum webpage
> that I’ve seen so far) and pasted the code into there at ‘SUSE Paste’
> (http://paste.opensuse.org/81129221)
Maybe you can post now the output after adding that library, with the
new errors.
> I don’t seem to be able to edit my old posts and remove all that code,
> or I would.
Only a mod can do that.
–
Cheers / Saludos,
Carlos E. R.
(from 11.4, with Evergreen, x86_64 “Celadon” (Minas Tirith))
The printing option is set to colour. I’ve also just checked the code and it is exactly as the code below.
Colour would be nice, but B&W will do. Thanks.