My openSUSE system just went crazy, what system log do I need?

Hi,

My Acer 4810T laptop running openSUSE 11.3 just flipped out, I was using OpenOffice and Okular, and then all of a sudden the screen went black and then it started to cycle between black, a framebuffer terminal, and the spinning mouse of the KDM screen starting to load. I did a hard power-off, and while holding down the power button I believe the green lizard splash screen appeared, but in a flickery way that made it look like my screen refresh rate was very low.

Last week I tried out the newest ArchBang live CD, and when I tried to use the Xorg -configure command followed by startx, it showed me a bunch of weird lines that slowly degraded into a flickery screen. Can an LCD be damaged by an incorrect refresh rate? I thought only CRTs could be damaged. At any rate, I immediately turned off the laptop. When I powered back on and started to boot openSUSE, I noticed that the screen was flickering as though the refresh rate was very low. I turned it off again, let it sit for 5 minutes, and then powered it back on, and I haven’t had any problems since then. Until now.

What system log should I examine now? I don’t know if this is a hardware problem or what the deal is. I’ve had the system running for months now with some random crashes (Intel xorg driver probably) but nothing like this.

Thanks for your help!

I have written a script file that puts nine logs at your finger tips if you think you are up to it. Here is the link:

S.L.A.V.E. - SuSE Logfile Automated Viewer Engine - Version 2.00

Now consider that it is not uncommon to find all sorts of things listed, but you are looking for video related items. Find something interesting, you can copy and past it here in a message.

You might want to post more information about your computer and your video system. Tell us what your kernel version is and if you use KDE or Gnome as it helps with the commands we ask you to use.

Thank You,

Hmmm, this is not good. I just had another fatal X crash and lost all my work in that Xsession… Again I was using Okular and OpenOffice. I’m pretty sure it’s Okular that is causing the crash. Could somebody help me with these logs?

~/.xsession-errors: pastebin - Someone - post number 1975750

Xorg.log.0: pastebin - Anonymous - post number 1975739

I’m running openSUSE 11.3 KDE with 2.6.34-12-desktop (old kernel because newer updates have a major intel driver bug), intellegacy driver due to a different intel driver bug, Acer 4810T laptop with Intel GMA 4500MHD graphics.

I hate to say this, but something is fundamentally wrong with the entire design of the Xorg system if a PDF viewer can crash the entire graphical system.

At the end of the .xsession-errors it says 'check your installation" on kdeinit errors. I’ve seen weird things like this when packages from different repos got mixed. Can you post output of:


zypper lr -d

and tell us which KDE you run?

Hello Knurpht, thanks for helping.

I’m running the newest “stable” KDE 4.5.2.


#  | Alias                             | Name                                           | Enabled | Refresh | Priority | Type   | URI                                                                                    | Service
---+-----------------------------------+------------------------------------------------+---------+---------+----------+--------+----------------------------------------------------------------------------------------+--------
1  | KDE_4.5.x_Current_Release         | KDE 4.5.x Current Release                      | Yes     | No      |   55     | rpm-md | http://download.opensuse.org/repositories/KDE%3a/Release%3a/45/openSUSE_11.3/          |        
2  | KDE_4.5.x_Extras                  | KDE 4.5.x Extras                               | Yes     | No      |   56     | rpm-md | http://download.opensuse.org/repositories/KDE:/Extra/openSUSE_11.3_KDE_Release_45/     |        
3  | KDE_Factory                       | KDE Factory                                    | No      | No      |  149     | rpm-md | http://download.opensuse.org/repositories/KDE:/Distro:/Factory/openSUSE_11.3/          |        
4  | KDE_Factory_Extra                 | KDE Factory Extra                              | No      | No      |  150     | rpm-md | http://download.opensuse.org/repositories/KDE:/Extra/openSUSE_11.3_KDE_Distro_Factory/ |        
5  | Libdvdcss repository              | Libdvdcss repository                           | Yes     | No      |  100     | rpm-md | http://opensuse-guide.org/repo/11.3/                                                   |        
6  | Packman_11.2_1                    | Packman 11.2                                   | Yes     | No      |  101     | rpm-md | http://packman.unixheads.com/suse/11.2/                                                |        
7  | Packman_11.3                      | Packman 11.3                                   | Yes     | No      |   50     | rpm-md | http://packman.unixheads.com/suse/11.3/                                                |        
8  | download.opensuse.org-Apps        | openSUSE BuildService - GNOME:Apps             | Yes     | No      |   98     | rpm-md | http://download.opensuse.org/repositories/GNOME:/Apps/openSUSE_11.3/                   |        
9  | download.opensuse.org-Education   | openSUSE BuildService - Education              | Yes     | No      |   99     | rpm-md | http://download.opensuse.org/repositories/Education/openSUSE_11.3/                     |        
10 | download.opensuse.org-Extra       | openSUSE BuildService - KDE:Extra              | Yes     | No      |   99     | rpm-md | http://download.opensuse.org/repositories/KDE:/Extra/openSUSE_11.3/                    |        
11 | download.opensuse.org-STABLE      | openSUSE BuildService - OpenOffice.org         | Yes     | No      |   99     | rpm-md | http://download.opensuse.org/repositories/OpenOffice.org:/STABLE/openSUSE_11.3/        |        
12 | download.opensuse.org-UpdatedApps | openSUSE BuildService - KDE:UpdatedApps        | Yes     | No      |   99     | rpm-md | http://download.opensuse.org/repositories/KDE:/UpdatedApps/openSUSE_11.3/              |        
13 | download.opensuse.org-Wine        | openSUSE BuildService - Wine CVS Builds        | Yes     | No      |   99     | rpm-md | http://download.opensuse.org/repositories/Emulators:/Wine/openSUSE_11.3/               |        
14 | download.opensuse.org-mozilla     | openSUSE BuildService - Mozilla                | Yes     | No      |   99     | rpm-md | http://download.opensuse.org/repositories/mozilla/openSUSE_11.3/                       |        
15 | download.opensuse.org-non-oss     | Main Repository (NON-OSS)                      | Yes     | No      |   57     | yast2  | http://download.opensuse.org/distribution/11.3/repo/non-oss/                           |        
16 | download.opensuse.org-oss         | Main Repository (OSS)                          | Yes     | No      |   99     | yast2  | http://download.opensuse.org/distribution/11.3/repo/oss/                               |        
17 | download.opensuse.org-perl        | openSUSE BuildService - devel:languages:perl   | Yes     | No      |   99     | rpm-md | http://download.opensuse.org/repositories/devel:/languages:/perl/openSUSE_11.3/        |        
18 | download.opensuse.org-python      | openSUSE BuildService - devel:languages:python | Yes     | No      |   99     | rpm-md | http://download.opensuse.org/repositories/devel:/languages:/python/openSUSE_11.3/      |        
19 | download.opensuse.org-standard    | Main Repository (Contrib)                      | Yes     | No      |   99     | rpm-md | http://download.opensuse.org/repositories/openSUSE:/11.3:/Contrib/standard/            |        
20 | download.opensuse.org-update      | Main Update Repository                         | Yes     | No      |   49     | rpm-md | http://download.opensuse.org/update/11.3/                                              |        
21 | download.opensuse.org-webcam      | openSUSE BuildService - Drivers for webcams    | Yes     | No      |   99     | rpm-md | http://download.opensuse.org/repositories/drivers:/webcam/openSUSE_11.3/               |        
22 | download.videolan.org-SuSE        | VideoLan Repository                            | Yes     | No      |   98     | rpm-md | http://download.videolan.org/pub/videolan/vlc/SuSE/11.3/                               |        
23 | google-chrome                     | google-chrome                                  | Yes     | No      |  102     | rpm-md | http://dl.google.com/linux/chrome/rpm/stable/i386                                      |        
24 | subpixel repository               | subpixel repository                            | Yes     | No      |   99     | rpm-md | http://opensuse-community.org/subpixel/openSUSE_11.3                                   |        

On 2010-10-28 21:36, bummmm wrote:
>
> Hello Knurpht, thanks for helping.
>
> I’m running the newest “stable” KDE 4.5.2.
>
>
> Code:
> --------------------
>
> # | Alias | Name | Enabled | Refresh | Priority | Type | URI | Service
> —±----------------------------------±-----------------------------------------------±--------±--------±---------±-------±---------------------------------------------------------------------------------------±-------
> 1 | KDE_4.5.x_Current_Release | KDE 4.5.x Current Release | Yes | No | 55 | rpm-md | http://download.opensuse.org/repositories/KDE%3A/Release%3A/45/openSUSE_11.3/ |
> 2 | KDE_4.5.x_Extras | KDE 4.5.x Extras | Yes | No | 56 | rpm-md | http://download.opensuse.org/repositories/KDE:/Extra/openSUSE_11.3_KDE_Release_45/ |
> 3 | KDE_Factory | KDE Factory | No | No | 149 | rpm-md | http://download.opensuse.org/repositories/KDE:/Distro:/Factory/openSUSE_11.3/ |
> 4 | KDE_Factory_Extra | KDE Factory Extra | No | No | 150 | rpm-md | http://download.opensuse.org/repositories/KDE:/Extra/openSUSE_11.3_KDE_Distro_Factory/ |

Kde factory version can be a source of problems.

> 5 | Libdvdcss repository | Libdvdcss repository | Yes | No | 100 | rpm-md | http://opensuse-guide.org/repo/11.3/ |
> 6 | Packman_11.2_1 | Packman 11.2 | Yes | No | 101 | rpm-md | http://packman.unixheads.com/suse/11.2/ |
> 7 | Packman_11.3 | Packman 11.3 | Yes | No | 50 | rpm-md | http://packman.unixheads.com/suse/11.3/ |

You have two packmans, one from 11.2 -> remove.

> 8 | download.opensuse.org-Apps | openSUSE BuildService - GNOME:Apps | Yes | No | 98 | rpm-md | http://download.opensuse.org/repositories/GNOME:/Apps/openSUSE_11.3/ |
> 9 | download.opensuse.org-Education | openSUSE BuildService - Education | Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/Education/openSUSE_11.3/ |
> 10 | download.opensuse.org-Extra | openSUSE BuildService - KDE:Extra | Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/KDE:/Extra/openSUSE_11.3/ |

I wonder if this one does not conflict with KDE 4.5.x Extra.

> 11 | download.opensuse.org-STABLE | openSUSE BuildService - OpenOffice.org | Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/OpenOffice.org:/STABLE/openSUSE_11.3/ |
> 12 | download.opensuse.org-UpdatedApps | openSUSE BuildService - KDE:UpdatedApps | Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/KDE:/UpdatedApps/openSUSE_11.3/ |
> 13 | download.opensuse.org-Wine | openSUSE BuildService - Wine CVS Builds | Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/Emulators:/Wine/openSUSE_11.3/ |
> 14 | download.opensuse.org-mozilla | openSUSE BuildService - Mozilla | Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/mozilla/openSUSE_11.3/ |
> 15 | download.opensuse.org-non-oss | Main Repository (NON-OSS) | Yes | No | 57 | yast2 | http://download.opensuse.org/distribution/11.3/repo/non-oss/ |
> 16 | download.opensuse.org-oss | Main Repository (OSS) | Yes | No | 99 | yast2 | http://download.opensuse.org/distribution/11.3/repo/oss/ |
> 17 | download.opensuse.org-perl | openSUSE BuildService - devel:languages:perl | Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/devel:/languages:/perl/openSUSE_11.3/ |
> 18 | download.opensuse.org-python | openSUSE BuildService - devel:languages:python | Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/devel:/languages:/python/openSUSE_11.3/ |
> 19 | download.opensuse.org-standard | Main Repository (Contrib) | Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/openSUSE:/11.3:/Contrib/standard/ |
> 20 | download.opensuse.org-update | Main Update Repository | Yes | No | 49 | rpm-md | http://download.opensuse.org/update/11.3/ |
> 21 | download.opensuse.org-webcam | openSUSE BuildService - Drivers for webcams | Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/drivers:/webcam/openSUSE_11.3/ |
> 22 | download.videolan.org-SuSE | VideoLan Repository | Yes | No | 98 | rpm-md | http://download.videolan.org/pub/videolan/vlc/SuSE/11.3/ |

> 23 | google-chrome | google-chrome | Yes | No | 102 | rpm-md | http://dl.google.com/linux/chrome/rpm/stable/i386 |
> 24 | subpixel repository | subpixel repository | Yes | No | 99 | rpm-md | http://opensuse-community.org/subpixel/openSUSE_11.3 |
> --------------------

Too many…


Cheers / Saludos,

Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)

Hello Robin,

Thanks for the suggestion. However, the factory repos are not enabled. At any rate, I removed them. Still won’t stop Okular from crashing Xorg I don’t think.

This is what could be called a ‘repo mess’. Far too many, none of them refreshes, the variety in priority is no good either. Here’s my suggestion:

Remove all repos, yes all repos. Then add these:

Index of /distribution/11.3/repo/oss
Index of /distribution/11.3/repo/non-oss
Index of /update/11.3
Index of /repositories/KDE:/Release:/45/openSUSE_11.3
Index of /pub/linux/packman/suse/11.3

No more than these 5, no changes to the priorities suggested, “Refresh” can be off for the first two.

Now start the Software Management and select “Repositories” from the “View” option.
From the top menu: Packages - All Packages - Upgrade if a newer version is available.
Perform the update. Having done so, restart Software Management
Select the KDE repo by clicking on it. On the top right, click “Switch system packages to …”, Accept.

After all this, logout and back in.

I manually refresh the repos as needed (a few times a week). I don’t allow autorefresh because I have a slow connection and I dont like to wait 10 minutes for my package manager to load.

I dont know guys, with all due respect, I don’t have any dependency problems on this system. I don’t think this will resolve the random X crashes.

On Fri, 29 Oct 2010 02:36:02 +0530, Knurpht
<Knurpht@no-mx.forums.opensuse.org> wrote:

> This is what could be called a ‘repo mess’. Far too many, none of them
> refreshes, the variety in priority is no good either. Here’s my
> suggestion:

i have a similar number of repos, and that alone doesn’t mean they’ll
interfere with each other. i use only certain packages from the
non-standard ones and before updating those i check where the updates are
supposed to come from. the only one that didn’t fit in the OP’s
collection, far as i can see, was KDE factory, and that was disabled.

BUT when things go wrong, particularly when the system goes crazy, it’s a
good idea to get back to the basics. once things work non-crazy again, you
can slowly add those repos you really need, preferably checking after each
one for signs of trouble.


phani.

I’m not saying this because of potential dependency problems. I’m saying all this since the log states:



kmix: Fatal IO error: client killed
kdeinit4: Fatal IO error: client killed
kdeinit4: sending SIGHUP to children.
klauncher: Exiting on signal 1
kdeinit4: sending SIGTERM to children.
kdeinit4: Exit.
QProcess: Destroyed while process is still running.
**Unexpected response from KInit (response = 0).
startkde: Could not start ksmserver. Check your installation.**
kglobalaccel: Fatal IO error: client killed
Qt-subapplication: Fatal IO error: client killed
kdeinit4: Fatal IO error: client killed
kdeinit4: sending SIGHUP to children.
kded4: Fatal IO error: client killed
XIO:  fatal IO error 11 (Resource temporarily unavailable) on X server ":0.0"
      after 1011 requests (969 known processed) with 0 events remaining.
kdeinit4: sending SIGTERM to children.
kdeinit4: Exit.

So, the way I see it, is that KDE is doing something that makes the X-server crash. If you do the above, it would correct the KDE packages to coming from one repo. If you want to, you can perform the same procedure by disabling all repos, but the mentioned 5, instead of readding them.
I’m sorry to say so, but a repo list like this is bound to bring trouble. You have 11.2 and 11.3 repos, KDE Release and Factory repos. This simply goes wrong.

Hello all,

Thanks again for helping, I really do appreciate it!

Again, I wasn’t using the Factory repos, they were disabled. Same goes for Packman 11.2.

The error… “Unexpected response from KInit (response = 0). startkde: Could not start ksmserver. Check your installation.” I think I can explain:
It crashed on me and I landed on KDM. So to immediately make a copy of the xsession-errors file, I switched to a virtual console and then when I was done I switched back the first virtual console, but for some reason KDM wouldn’t come back up. That must be the error?

But at any rate, I am now downloading 300MB of packages to downgrade to the stock KDE 4.4.4 from the Main OSS repos. I’ll see if that does anything.

On Fri, 29 Oct 2010 03:06:02 +0530, bummmm
<bummmm@no-mx.forums.opensuse.org> wrote:

> I dont know guys, with all due respect, I don’t have any dependency
> problems on this system. I don’t think this will resolve the random X
> crashes.

i’m not convinced it would, either. but following knurpht’s advise is
something i woudl try anyway. may or may not help, who knows? if not i’d
search forums & mailing lists how others solved similar problems, and
perhaps think of hardware (memory) failure.


phani.

On Fri, 29 Oct 2010 03:06:02 +0530, bummmm
<bummmm@no-mx.forums.opensuse.org> wrote:

>
> I dont know guys, with all due respect, I don’t have any dependency
> problems on this system. I don’t think this will resolve the random X
> crashes.
>
>

try with different kernel versions? (depends on what others did; there’s a
lot of stuff about intel video driver trouble here and on the mailing
list.)


phani.

On Fri, 29 Oct 2010 03:36:02 +0530, Knurpht
<Knurpht@no-mx.forums.opensuse.org> wrote:

> You have 11.2 and 11.3 repos

didn’t catch that, but it’s true, of course. and does look wrong.


phani.

On Fri, 29 Oct 2010 03:36:02 +0530, bummmm
<bummmm@no-mx.forums.opensuse.org> wrote:

> Again, I wasn’t using the Factory repos, they were disabled. Same goes
> for Packman 11.2.

in the list you posted earlier, packman 11.2 was enabled.


phani.

But nothing installed from it . :slight_smile:

Are you sure? If you install nothing from it why have it??

Same with factory, the fact you have it impies you installed something from it at some time even if it is not active.

Mixed packages will cause these problems.

Never mix never worry.