dear community,
i get errors all day long:
Mozilla 52.7.3 (64 bit) crashes every 5 minute on a opensuase 42.3 auf hp notebook
well the notebook freezes
does this behaviour have to do with the Mozilla or should i look for other options / reasons!?
I suppose this is about Firefox?? Nothing to find in the logs? Any extra repos involved?
I’m not having any firefox crashes here.
The obvious question is does the laptop crash or give errors if you do other things other than firefox? If not have you tried chromium to see if that crashes?
Also, are you using gnome or kde?
hello dear Knurpt, hello dear Nrickert and d3vnull
first of all - many many thanks for the hints. Well i have to tell you - it seems to be** not related to Mozilla** - since it happens whil i do not run Mozilla FF but Chromium
note: it is a HP Notebook **hp 14 r 103ng **- with a **Pentium N3540 CPU **
this is well known as a chipset that can make lots of troubles with Linux.
with OpenSuse 13.2 i have hat no issues
with Leap 42.2 and Leap 42.3 i have issues - on power off there is no shut down following
Well - i am a bit clueless what to do!?
see more threads that i have created some time ago:
**
notebook-freeze with opensuse 42.2 - how to sample data for the **
https://forums.opensuse.org/showthread.php/525064-notebook-freeze-with-opensuse-42-2-how-to-sample-data-for-the-analysis
**serious bug: hutdown - but a subsequential poweroff is missing: **
https://forums.opensuse.org/showthread.php/524588-serious-bug-hutdown-but-a-subsequential-poweroff-is-missing-now-i-think-about-virtualbox
and here a thread that i have created approx 2 years ago: see: **
Bug 109051 : system freeze with any other than v, 13.2 - now trying to upgrade to kernel 4-8 or 4.9**
https://forums.opensuse.org/showthread.php/522741-Bug-109051-system-freeze-with-any-other-than-v-13-2-now-trying-to-upgrade-to-kernel-4-8-or-4-9
at the moment i am on openSuse 13.2 - which seems to be a very bad option - there seems to be no support for this sytstem any more. So i need to update / upgrade soon as possible
how to test linux with the newest kernel - the 4.8 or 4.9 one. is there a distribution that contains all the things already!?
note: there are not too many data on this notebook - a hp notebook with 500 GB
what is difficult: the notebook has got issues with leap-42 1 and former (certain) releases of tumbleweed: te shutdown amd turn off does not work at all i ran into freezing 100 % the time.
what is supposed: i and others think that i have issues with the Bug 109051 - intel_idle.max_cstate=1 required on baytrail to prevent crashes see https://bugzilla.kernel.org/show_bug.cgi?id=109051so the only system that works is the Opensuse 13.2 - i am on this for one year now: but i am wanting to test newer ones - how would i do this!?
**
solutions and ideas: **
- is there a new distri that comes with the newest kernel - 4.8 or 4.9!?
- should i take into consideration to install parallel to the 13.2 ?! [well if i do a new and fresh install- - in parallel to the allready existing opensuse 13.2 installation: i could do that - with a new partition: 15 GB for the new installation / and for the new /home direcory would fit…]
- should i save the data and try a new fresh installation from ground up!? or - the fourth option:
- can i do a zypper dup - or up so that i do some upgrading with the allready runnning 13.2
i love to hear from you - Many thanks for your help - and for any and all help.
regards
Dilbertone … the opensuse addicted 
see more descriptions - more findings and a little discussion
a thread with more informations
https://forums.opensuse.org/showthre…l-freezing-100
Bug 109051 - intel_idle.max_cstate=1 required on baytrail to prevent crashes
https://bugzilla.kernel.org/show_bug.cgi?id=109051
i did not have created a bug-report - should i do this now!?
the notebook is this one **HP Notebook hp 14 r 103ng
**
Intel Pentium N3540 QuadCore, 4GB, 500GB,
delivered with Free DOS - see all more detailed:
processor: Intel® Pentium™-Prozessor N3540 (4x 2,16 GHz, mit Turbo Burst bis zu 2,66 GHz, 2MB Cache)
Graphics: Intel HD Graphics
memorey: 4 GB DDRL3 ; 1600 MHz, max. 8 GB
hdd: 500 GB, 5.400 U/Min, SATA, 2,5“
DVD-: Super Multi (DVD DL±RW/CD±RW)
Network: WLAN 802.11 b/g/n, Fast-Ethernet
connections: VGA, HDMI, 2x USB 2.0, 1x USB 3.0, 1 RJ-45
the running BIOS
Vendor: Insyde
Version: F.39
… see the current situation on the notebook - how the partitions
p
martin@linux-7w0a:~> su
Passwort:
linux-7w0a:/home/martin # du -h /var/log
4,0K /var/log/hp/tmp
8,0K /var/log/hp
4,0K /var/log/tuned
705M /var/log/journal/4ed603cd18304c8d9216b69334cdeb3a
705M /var/log/journal
4,0K /var/log/mysql
616K /var/log/zypp
4,0K /var/log/apache2
4,0K /var/log/cups
17M /var/log/audit
4,0K /var/log/samba
10M /var/log/YaST2
4,0K /var/log/dirmngr
4,0K /var/log/krb5
4,0K /var/log/apparmor
761M /var/log
linux-7w0a:/home/martin # fdisk -l
Festplatte /dev/sda: 465,8 GiB, 500107862016 Bytes, 976773168 Sektoren
Einheiten: Sektoren von 1 * 512 = 512 Bytes
Sektorgröße (logisch/physikalisch): 512 Bytes / 4096 Bytes
E/A-Größe (minimal/optimal): 4096 Bytes / 4096 Bytes
Festplattenbezeichnungstyp: gpt
Festplattenbezeichner: 6229C7C4-758C-450E-9D59-F59E2AE3CB11
Device Start End Sectors Size Type
/dev/sda1 2048 321535 319488 156M EFI System
/dev/sda2 321536 4530175 4208640 2G Microsoft basic data
/dev/sda3 4530176 46475263 41945088 20G Microsoft basic data
/dev/sda4 46475264 976773119 930297856 443,6G Microsoft basic data
linux-7w0a:/home/martin # df -h
Dateisystem Größe Benutzt Verf. Verw% Eingehängt auf
/dev/sda3 20G 6,9G 12G 37% /
devtmpfs 1,9G 0 1,9G 0% /dev
tmpfs 1,9G 35M 1,9G 2% /dev/shm
tmpfs 1,9G 2,2M 1,9G 1% /run
tmpfs 1,9G 0 1,9G 0% /sys/fs/cgroup
/dev/sda1 156M 4,8M 152M 4% /boot/efi
/dev/sda4 444G 1,4G 442G 1% /home
linux-7w0a:/home/martin #
linux-7w0a:/home/martin # du -h /tmp | tail -1
567M /tmp
linux-7w0a:/home/martin # fdisk -l
Festplatte /dev/sda: 465,8 GiB, 500107862016 Bytes, 976773168 Sektoren
Einheiten: Sektoren von 1 * 512 = 512 Bytes
Sektorgröße (logisch/physikalisch): 512 Bytes / 4096 Bytes
E/A-Größe (minimal/optimal): 4096 Bytes / 4096 Bytes
Festplattenbezeichnungstyp: gpt
Festplattenbezeichner: 6229C7C4-758C-450E-9D59-F59E2AE3CB11
Device Start End Sectors Size Type
/dev/sda1 2048 321535 319488 156M EFI System
/dev/sda2 321536 4530175 4208640 2G Microsoft basic data
/dev/sda3 4530176 46475263 41945088 20G Microsoft basic data
/dev/sda4 46475264 976773119 930297856 443,6G Microsoft basic data
linux-7w0a:/home/martin # sudo parted -l:
parted: Ungültige Option -- :
Usage: parted -hlmsv] -a<align>] [DEVICE [COMMAND [PARAMETERS]]...]
linux-7w0a:/home/martin # sudo parted -l
Model: ATA TOSHIBA MQ01ABF0 (scsi)
Disk /dev/sda: 500GB
Sector size (logical/physical): 512B/4096B
Partition Table: gpt
Disk Flags:
Number Start End Size File system Name Flags
1 1049kB 165MB 164MB fat16 primary boot
2 165MB 2319MB 2155MB linux-swap(v1) primary
3 2319MB 23,8GB 21,5GB ext4 primary
4 23,8GB 500GB 476GB xfs primary
linux-7w0a:/home/martin #
linux-7w0a:/home/martin #
linux-7w0a:/home/martin # du -ah | sort -nr > /root/list
well if i do a new and fresh install- - in parallel to the allready existing opensuse 13.2 installation:
i could do that - with a new partition : 15 GB for the new installation / and for the new /home direcory would fit…
love to hear from you
If you are running gnome or have installed something that installs gnome-tracker then run this command to see how often it is core dumping.
coredumpctl
If it is a coredump then run top and see if it is eating all of your cpu.With that cpu it will certainly cause long pauses where everything freezes.
You could try a Leap 15 Live image, or a Tumbleweed one, let it run for a while, or make a test install.
hello dear Knurpth
many many thanks for the quick reply this is a very very good idea to try a leap 15 installation
note one word regarding the shotdown and login issues that i have mentioned above: i have had good luck with the newer **kernels on leap 42.2 and 3
each step and with each newer kernel the shutdown behaviour increased and improved a bit - in other words - now when shutdown the system i finally get a screen with … a linux - login
in other words:
at this point the hard drive stopped running
**at this point - i can press the power-button without too many implications (like in earlier times) where this was not possible.
in regard on the newer issues - the **freezing during the usage - i have had a look how to get log-files: **
https://forums.opensuse.org/showthread.php/523556-Systemd-journal-Error-logs
I get these message on each boot (journalctl -p err -b):
martin@linux-3645:~> journalctl -p err -b
Hint: You are currently not seeing messages from other users and the system.
Users in the 'systemd-journal' group can see all messages. Pass -q to
turn off this notice.
-- Logs begin at Mo 2017-11-20 19:30:22 CET, end at Di 2018-05-01 21:11:13 CEST. --
Mai 01 21:10:11 linux-3645 pulseaudio[2339]: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the r
lines 1-2/2 (END)
btw- is there more in it - can i have more insights into the logs!?
but knurpth - many thanks for the hint to test a Suse Leap 15
i am glad to be here in this great place - a true place of idea exchange and great support.
many many thanks for all