Managing users and logins

Hi there.
How can manage users who logon in SUSE Server Desktop 15 SP6 and constantly they can’t login because it looks like session is temporal.
They connect remotely from windows to our server (SUSE 15 SP6), in the first attempt they logon correctly. After time elapsed they can’t be able to access to server, and I need to reboot the computer in order to all users can logon.
All users login remotely thru xrdp remote desktop.
is there a solution for this?

This is the wrong place for SUSE Linux Enterprise support, please ask at https://forums.rancher.com/

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