Machine audio/sound doesn't work outside Bluetooth

English Hardware
#1

Hello.

Did a fresh install of Tumbleweed on my laptop yesterday and I’m having an issue with my PC audio that started today. The problem is that the machine speakers don’t work anymore on openSUSE (they work on Windows, though) and Pavu shows that audio is being played, but the speakers emit no sound, audio only work when I use my Bluetooth headphone.

Machine info:

OS: openSUSE Tumbleweed x86_6
Host: Aspire A514-54 V1.28
Kernel: 6.3.2-1-default
Packages: 2421 (rpm), 6 (flat
Shell: zsh 5.9
GNOME 44.1
CPU: 11th Gen Intel i7-
GPU: Intel TigerLake-LP GT2

DMESG output: openSUSE Paste

#2

Please start by sharing the output from the following commands…

inxi -Aa
wpctl status

That might help others to advise further.

#3

Alright.

> inxi -Aa
Audio:
  Device-1: Intel Tiger Lake-LP Smart Sound Audio
    vendor: Acer Incorporated ALI driver: sof-audio-pci-intel-tgl
    alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3
    chip-ID: 8086:a0c8 class-ID: 0401
  API: ALSA v: k6.3.2-1-default status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: PipeWire v: 0.3.71 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl

> wpctl status

PipeWire 'pipewire-0' [0.3.71, santiago@localhost.localdomain, cookie:296737101]
 └─ Clients:
        31. pipewire                            [0.3.71, santiago@localhost.localdomain, pid:2389]
        33. WirePlumber                         [0.3.71, santiago@localhost.localdomain, pid:2388]
        34. WirePlumber [export]                [0.3.71, santiago@localhost.localdomain, pid:2388]
        48. GNOME Volume Control Media Keys     [0.3.71, santiago@localhost.localdomain, pid:2589]
        49. GNOME Shell Volume Control          [0.3.71, santiago@localhost.localdomain, pid:2292]
        50. xdg-desktop-portal                  [0.3.71, santiago@localhost.localdomain, pid:2816]
        51. Firefox                             [0.3.71, santiago@localhost.localdomain, pid:3032]
        58. wpctl                               [0.3.71, santiago@localhost.localdomain, pid:27194]
        61. gsd-power                           [0.3.71, santiago@localhost.localdomain, pid:2591]
        62. Firefox                             [0.3.71, santiago@localhost.localdomain, pid:3032]

Audio
 ├─ Devices:
 │  
 ├─ Sinks:
 │  *   63. Saída de falsa                     [vol: 1.00]
 │  
 ├─ Sink endpoints:
 │  
 ├─ Sources:
 │  
 ├─ Source endpoints:
 │  
 └─ Streams:
        52. Firefox                                                     
             54. output_FL       > Saída de falsa:playback_FL	[init]
             56. output_FR       > Saída de falsa:playback_FR	[init]
        53. Firefox                                                     
             44. output_FR       > Saída de falsa:playback_FR	[init]
             66. output_FL       > Saída de falsa:playback_FL	[init]

Video
 ├─ Devices:
 │      40. HD User Facing                      [v4l2]
 │      41. HD User Facing                      [v4l2]
 │  
 ├─ Sinks:
 │  
 ├─ Sink endpoints:
 │  
 ├─ Sources:
 │  *   42. HD User Facing (V4L2)              
 │  
 ├─ Source endpoints:
 │  
 └─ Streams:

Settings
 └─ Default Configured Node Names:
         0. Audio/Sink    auto_null

The last command is outputting some words in Portuguese instead of English (I tried LANG=C and LC_ALL=C and it didn’t work).

#4

Apparent firmware issue…

[    5.327052] sof-audio-pci-intel-tgl 0000:00:1f.3: Direct firmware load for intel/sof/sof-tgl.ri failed with error -2
[    5.327055] sof-audio-pci-intel-tgl 0000:00:1f.3: error: sof firmware file is missing, you might need to
[    5.327058] sof-audio-pci-intel-tgl 0000:00:1f.3:        download it from https://github.com/thesofproject/sof-bin/
[    5.327059] sof-audio-pci-intel-tgl 0000:00:1f.3: error: failed to load DSP firmware -2
[    5.327406] sof-audio-pci-intel-tgl 0000:00:1f.3: error: sof_probe_work failed err: -2

Install ‘sof-firmware’ as required.

1 Like
#5

Installed and rebooted and voilà, it worked. Thank you, deano.

1 Like