Lost audio along the way

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1

Hi all,

I don’t know where to look, but I lost all audio on my opensuse11.

No bootup jingle, no music through amarok, nothing.

Where can I look to fix this?

I checked already the volume settings, and the mute too.

Thanks.

Heeter

2
  • Heeter,

did you try configuring the sound card in Yast, or with “alsaconf” on the command line?

Uwe

3

Well I am in Yast -> Hardware -> Sound -> Edit, but I don’t kow what to do in there.

I hit “reset” and rebooted, but nothing still happened

Thanks,

Heeter

4

Hey Heeter, try working your way through the openSUSE audio troubleshooting guide:
SDB:AudioTroubleshooting - openSUSE

if that doesn’t work for you, please provide the output URL generated by copy and pasting this line into a terminal/xterm/konsole (this will run a diagnostic script):

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh

and also provide the output of:
rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

5

Hi OldCPU

Sorry it took so long to get back here.

Here is the results of the first script: pastebin
(You will have to scroll down a bit to see the results listed.)

The next script: rpm -qa | grep alsa


alsa-utils-1.0.16-35.1
alsa-plugins-1.0.16-57.1
alsa-1.0.16-39.1
alsa-oss-1.0.15-48.1
alsa-firmware-1.0.16-24.1

The next script: rpm -qa | grep pulse


libpulse0-0.9.10-0.pm.1

The next script: rpm -q libasound2


libasound2-1.0.16-39.1

The next script: uname -a


Linux linux 2.6.25.5-1.1-pae #1 SMP 2008-06-07 01:55:22 +0200 i686 athlon i386 GNU/Linux

The next script: cat /etc/modprobe.d/sound


options snd slots=snd-via82xx
# Ssy1.g1iGDcBEfl1:VT8233/A/8235/8237 AC97 Audio Controller
alias snd-card-0 snd-via82xx

Thanks a million,

Heeter

6

I assume you still have no sound.

Nothing obvious strikes me upon looking at that.

What test were you using for the sound or no sound, criteria? Did you try the following as a test? (copy and paste it into an xterm/konsole):
speaker-test -c2 -Ddefault -twav
To “kill it” you need to press <CTRL><C> while its xterm/konsole has focus.

Assuming no sound, some ideas, … go into your mixer and try switching on Surround sound, moving associated volume bars up. …Does that make a difference? If not, put the settings back to where they were.

You could try remove libpulse0. … and then reboot and test your sound.

Did you try “alsaconf”? ie open up an xterm/konsole, and after typing “su” to get root permissions (entering root password), type: “alsaconf” (no quotes). Try to setup your sound. Then check your mixer and sound afterward.

Finally, I noted you have dxs_support=5. You could try change that to 1 or some other value. Reference table is here:

    dxs_support	- support DXS channels,
		  0 = auto (default), 1 = enable, 2 = disable,
		  3 = 48k only, 4 = no VRA, 5 = enable any sample
		  rate and different sample rates on different
		  channels
		   VIA8233/C, 8235, 8237 only ]
7

Sorry OldCPU,

I did forget to mention that there was still no sound.

Before I continued checking what you told me to check, I downloaded a liveCD of Ubuntu, and ran that.

There was no audio on that as well, which leads me to say that it is an actual hardware problem, not OpenSuse.

At the moment, I do not have an extra audio card, to replace the onboard audio.

I will be purchasing a new audio card tomorrow.

Thanks an absolute million for sticking with me on this, OldCPU

Heeter

8

Be certain to check the obvious solutions, like your cables.

I’ve read of a user’s sound stop working when the children were playing, pulled the cables out, and put them back in the wrong order, … or the maid knocking the cables loose, … etc …