Little boxes instead of letters in Acrobat Reader and Plymouth

Hello,

the menu of Acrobat Reader shows only boxes, it looks like the picture here: http://i.img-share.net/204acroread.png
(somebody else had that error years ago: https://forums.gentoo.org/viewtopic-t-824599-start-0.html , it’s not a picture of my machine.)

I get (since some weeks, I don’t remember a relation to an certain update) the same boxes in Plymouth while booting. The software asks for the password of an encrypted partition, but now the question is unreadable.

I’m on Tumbleweed, Lenovo T 420s, using bumblebee.

Any ideas would be appreciated very much.

Regards,

Alexander

On 2013-01-17 12:06, cookie170 wrote:
> I’m on Tumbleweed, Lenovo T 420s, using bumblebee.

Maybe you should ask in the tumbleweed subforum


Cheers / Saludos,

Carlos E. R.
(from 11.4, with Evergreen, x86_64 “Celadon” (Minas Tirith))

On 01/17/2013 08:10 AM, Carlos E. R. pecked at the keyboard and wrote:
> On 2013-01-17 12:06, cookie170 wrote:
>> I’m on Tumbleweed, Lenovo T 420s, using bumblebee.
> Maybe you should ask in the tumbleweed subforum
>

Why? Is Acrobat Reader now a Tumbleweed only apt?

To the OP make sure you have all of the required fonts installed.

Ken

After I realised the mistake, I made sure that all fonts were there and I searched up and down in Yast for something I missed, but did not get any clue.

I have no idea which font is used. If I had information about that, I could e.g. have a look, whether those fonts differ in rights or whatever from other fonts.

Thank you for your help. And regarding TW: I don’t think it was intended to have all questions of TW users in one forum, regardless of the question.

Alexander

On 01/17/2013 12:06 PM, cookie170 pecked at the keyboard and wrote:
> kensch;2519207 Wrote:
>> On 01/17/2013 08:10 AM, Carlos E. R. pecked at the keyboard and wrote:
>>> On 2013-01-17 12:06, cookie170 wrote:
>>>> I’m on Tumbleweed, Lenovo T 420s, using bumblebee.
>>> Maybe you should ask in the tumbleweed subforum
>>>
>> Why? Is Acrobat Reader now a Tumbleweed only apt?
>>
>> To the OP make sure you have all of the required fonts installed.
>>
>> Ken
> After I realised the mistake, I made sure that all fonts were there and
> I searched up and down in Yast for something I missed, but did not get
> any clue.
>
> I have no idea which font is used. If I had information about that, I
> could e.g. have a look, whether those fonts differ in rights or whatever
> from other fonts.
>
> Thank you for your help. And regarding TW: I don’t think it was
> intended to have all questions of TW users in one forum, regardless of
> the question.
>
> Alexander
>
>
It was just a suggestion as that has been a problem I had in the past
and installing a missing font solved the problem. It could also be a
misconfiguration in settings as well.

Ken

On 2013-01-17 18:06, cookie170 wrote:
> nd regarding TW: I don’t think it was
> intended to have all questions of TW users in one forum, regardless of
> the question.

Well, it can be a problem caused by tumbleweed updates and
peculiarities. If you are sure it is not, go ahead…


Cheers / Saludos,

Carlos E. R.
(from 11.4, with Evergreen, x86_64 “Celadon” (Minas Tirith))

Maybe I found the cause of the trouble. I started acroread on command line and got:

~> acroread
ERROR: ld.so: object '/usr/lib/Adobe/Reader9/Reader/intellinux/lib/suse-do-not-grab-server.so' from LD_PRELOAD cannot be preloaded: ignored.
ERROR: ld.so: object '/usr/lib/Adobe/Reader9/Reader/intellinux/lib/suse-do-not-grab-server.so' from LD_PRELOAD cannot be preloaded: ignored.

(acroread:3636): Pango-CRITICAL **: No modules found:
No builtin or dynamically loaded modules were found.
PangoFc will not work correctly.
This probably means there was an error in the creation of:
  '/etc/pango/pango.modules'
You should create this file by running:
  pango-querymodules > '/etc/pango/pango.modules'

(acroread:3636): Pango-WARNING **: failed to choose a font, expect ugly output. engine-type='PangoRenderFc', script='common'

(acroread:3636): Pango-WARNING **: failed to choose a font, expect ugly output. engine-type='PangoRenderFc', script='latin'

So I became root and tried

pango-querymodules > '/etc/pango/pango.modules'

So far, Acrobat Reader is allright. Now I will reboot and have a look at Plymouth.

OK, Plymouth still shows boxes instead of letters.

I made a downgrade of all installed pango- and libpango packages from v 1.32 to 1.30. Acroread still working. Made an upgrade again to v 1.32 from TW and got boxes in acroread again and made again pango-querymodules > ‘/etc/pango/pango.modules’

So the upgrade from 1.30 to 1.32 causes the problem and this thread has to be moved to the TW forum.

NNTP users, thread is going to be closed, moved in 10 minutes.

Moved and opened for posting.

The little boxes / squares in Acrobat Reader and Plymouth have the same source: the pango modules are buggy. I solved the problem right now by following this advice: https://forums.opensuse.org/english/get-technical-help-here/install-boot-login/481209-kernel-3-6-9-14-default-broke-either-plymouth-mkinitrd-pango.html#post2512065

I will have a look, where to file a bug report. Any ideas wellcome!

Got this problem today with OpenSUSE 12.3 x64 and the fix was easy. Just run as root:

pango-querymodules > ‘/etc/pango/pango.modules’

As suggested by the error output of acroread… of course one does not see it unless it is run via the command-line.
There are still some warnings though:

Gtk-Message: Failed to load module "canberra-gtk-module"
(acroread:8833): Gtk-WARNING **: Unable to locate theme engine in module_path: "oxygen-gtk",
(acroread:8833): Gtk-WARNING **: Unable to locate theme engine in module_path: "oxygen-gtk",
Fontconfig warning: "/etc/fonts/conf.d/56-user.conf", line 9: reading configurations from ~/.fonts.conf is deprecated.
Fontconfig warning: "/etc/fonts/conf.d/56-user.conf", line 9: reading configurations from ~/.fonts.conf is deprecated.

Still, it seems to be working fine.