Leap 15.6 freeze rendering the computer completely unresponsive

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1

I’m new here and I don’t know how to correctly report what happened.

Here is what I’m using:

System Details Report

Report details

  • Date generated: 2024-12-31 11:46:08

Hardware Information:

  • Hardware Model: Lenovo Lenovo ideapad 720-15IKB
  • Memory: 16.0 GiB
  • Processor: Intel® Core™ i7-8550U × 8
  • Graphics: Intel® UHD Graphics 620 (KBL GT2)
  • Disk Capacity: 1.1 TB

Software Information:

  • Firmware Version: 6PCN14WW
  • OS Name: openSUSE Leap 15.6
  • OS Build: (null)
  • OS Type: 64-bit
  • GNOME Version: 45.3
  • Windowing System: Wayland
  • Kernel Version: Linux 6.4.0-150600.23.30-default

The computer also has a Radeon RX, which I don’t know why it’s not reported there.

While I was using Firefox, visiting Instagram, the computer completely froze and was completely unresponsive: I could not use neither keyboard nor mouse-pad and I had to shutdown the computer using the power-off button. It’s the second time this happens: both times it happened while while I was using Firefox to watch a video on Instagram, but it does not happen every time I do that activity.

2

Do you use NoScript?? if so be sure all the needed Google sources are accepted. This seems to due to some changes in how Google sends video.

3

No, I use uBlock. But how can a video from instagram freeze a computer this way? I could not even switch to tty1 with crtl+alt+f1 to reboot or anything.

4

@th3g4dg3t

And what happens if you use another browser?

When I have a browser issue (very rare), I test with 2-3 other browsers. Heck, you could even install the Flatpak version of Firefox (found in Discover) and test.

(the native version and Flatpak version can both be installed without interfering with each other).

5

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inxi -aFz