I have had to install 15.0 (tried 15.1 but it is broken for my laptop model and won’t boot after install), but to my surprise I can’t configure the network card for wired connections (I don’t have wifi). The message is “Unable to configure the network card because the kernel device (eth0, wlan0) is not present.”
I am using the 15.0 iso image I downloaded today from the archived versions on the openSUSE site.
How do I get around this problem? I need to be able to download a fix but can’t access the network. And I don’t know what the fix is.
Pls post the name of your computer make and model, and the network card(s) in your system.
If you have access to another working computer at the same time, which can run any kind of OS (If you have access, a description for that, also).
Which installation ISO are you trying to use? Provide either the file name or if that isn’t convenient at least the size of the file which will minimally tell us whether it’s a DVD or a NET install ISO.
There’s quite a lot of output.
I see the following references:
r8152 2-1:2.0: Unknown version 0x6010
usb 2-1: USB disconnect, device number 2
usb 2-1: New SuperSpeed USB device number 3 using xhci_hcd
usb 2-1: New USB device found, ideVendor=0bda, idProduct=8153
usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=6
usb 2-1: Product: USB 10/100/1000 LAN
usb 2-1: Manufacturer: Realtek
usb 2-1: Serial Number: 001000001
r8152: Unknown version 0x6010
After some other devices there is:
usb 2-1: USB disconnect, device number 3
usb 2-1: New SuperSpeed USB device number 4 using xhci_hcd
this is followed by the same text as above.
I did disconnect and reconnect twice, so this explains the duplication, but I still have no network access.
I have two port and used both, but I think they are both USB 3.0
At any rate, I think that the problem is in the kernel support rather than the hardware.
It looks like I will have to get the laptop to a wifi environment, do the many updates it will need anyway and hope that the later versions of the kernel that will be loaded during these updates will also be able to support my ethernet-USB connection properly.
I am a little surprised at this state of affairs: if kernel updates occur regularly, why isn’t the iso of this version being updated accordingly? It looks odd to have to go back to a very old kernel every time I need to reinstall the OS. And if the answer is that this why new versions come out, the next question is how 15.1 can be left as is for so long when it is clearly broken and won’t load on quite a few computers.
Anyway, thanks for your help. If my problem persists after wifi updates I will add to this thread.
First thing to note is that your Realtek card should be supported by both 15.1 and 15.0.
Since 15.0 is just now EOL, if you do succeed in installing 15.0 you would probably want to upgrade to 15.1 immediately to receive security patches.
So, although you weren’t specific why 15.1 wasn’t working for you,
I highly recommend trying 15.1 again and if it’s not working to pls post a more detailed description of what your problem is.
I assume, but you should verify that your USB Realtek is plugged in during the entirety of your installation.
When running the 15.1 install, one of the first things that happens after hardware detection is that Network Manager will prompt you to configure online repositories, does that happen?
And, when running the 15.0 install… Although you are not prompted to configure online resources, I’d recommend that you do so anyway when you are prompted to install a Desktop… It’s a good test to see if your NIC is recognized and working at that point or not And, if it’s not then it’d be interesting what error is returned.
So, for instance whether you ran modprobe or not, what have you done (or not) to try to configure the NIC? Do you have DHCP running on your network? Did you inspect your NIC in YaST?
Alternative, particularly in the 15.0 install is to inspect your YaST Network Service to see if your NIC is recognzed but for some reason unconfigured,
Since we don’t know what happened in 15.1, I can’t suggest a possible course of action if you can login.