Laptop stuck at HP logo after openSUSE 12.3 installation.

I have an HP g56 129-WM laptop and every time I boot, it gets stuck at the HP logo. If I press esc or any other key it just beeps. I have tried accessing the boot options to boot from a disk but I can’t get past the HP logo. If I remove the hard drive and boot I can access the boot options fine and everything else works perfectly. But the problem there is that I can’t install anything or wipe the hard drive because it is disconnected. If I try connecting the hard drive after it boots, it doesn’t recognize it and says it doesn’t exist. Thanks in advance for any responses. I really appreciate any help you guys can give me.

On 03/29/2013 08:26 PM, explodingpanda98 wrote:
>
> I have an HP g56 129-WM laptop and every time I boot, it gets stuck at
> the HP logo. If I press esc or any other key it just beeps. I have tried
> accessing the boot options to boot from a disk but I can’t get past the
> HP logo. If I remove the hard drive and boot I can access the boot
> options fine and everything else works perfectly. But the problem there
> is that I can’t install anything or wipe the hard drive because it is
> disconnected. If I try connecting the hard drive after it boots, it
> doesn’t recognize it and says it doesn’t exist. Thanks in advance for
> any responses. I really appreciate any help you guys can give me.

You have all the symptoms of a faulty hard drive, or a failed disk controller.
The BIOS can see that a hard drive is present but it cannot complete the access.
I used to have similar instances on an HP dv2815 due to a poor connection
between the header on the disk drive and the motherboard. Mine was temporarily
fixed by reseating the drive. A permanent (at least so far) solution involved
slightly bending the pins to get a more positive connection.

Could you please tell me how I would go about reseating the drive or bending the pins? Thank you so much for replying.

On 03/29/2013 09:46 PM, explodingpanda98 wrote:
>
> Could you please tell me how I would go about reseating the drive or
> bending the pins? Thank you so much for replying.

I doubt that the hard drive caddy on your machine is anything like mine.
Reseating is a matter of removing and replacing it several times so that any
corrosion on the pins will be removed. As to bending the pins, that was special
to my particular model.

I don’t think that the pins would be corroded in any way because they are gold plated. Nevertheless I tried it and still no luck. This only happened after I installed openSUSE. Would there be any way that I could wipe the hard drive in this situation that I am in? Thanks so much for your help so far.

I wonder if this is some kind of GPT hard disk issue? (I’m not experienced with these, but others may be able to assist more specifically.) Can you get to the BIOS and maybe boot from the openSUSE install disk perhaps?

Yes but the only way I can do that is by disconnecting the hard drive, so when I boot into openSUSE there would be no hard drive to wipe.

Can you not get around it by changing the boot device order?

No I already tried that, with the hard drive plugged in it just gets stuck at the HP logo. Thanks for your advice though.

You may need to purchase a caddy for it, so that you can diagnose it as an external device (with another machine). It may be that it will need to be completely wiped with dd command (or similar)

Remove GPT and go back to MBR | Loop Packet

for what you describe, you should always boot to your BIOS menu to see if your disk is recognised. that should conclusively determine whether you have a hardware issue, if the disk isn’t recogised no software will work. TSU

Would there be any way I could do it without having to have a caddy?

On 03/30/2013 12:26 AM, tsu2 wrote:
>
> for what you describe, you should always boot to your BIOS menu to see
> if your disk is recognised. that should conclusively determine whether
> you have a hardware issue, if the disk isn’t recogised no software will
> work. TSU

I agree. As I said earlier, this is a hardware problem. It does not matter what
is, or is not, on the disk.

Yes, my pins were also gold, but they were making poor contact due to a lousy
design of the caddy and the motherboard connection. By bending the contacts a
little, I was able to increase the friction and ensure the quality of the
connection.

In your case, it is likely the hard drive failed. Can you move it to a different
computer, or install it in an external enclosure?

On 2013-03-30 16:36, explodingpanda98 wrote:
> Would there be any way I could do it without having to have a caddy?

You need to plug it as second disk on same or different computer that boots.


Cheers / Saludos,

Carlos E. R.
(from 12.1 x86_64 “Asparagus” at Telcontar)

See the only problem is that all the other computers I have around are laptops as well and I don’t know how you would go about doing that. Sorry, I’m not that much of a techie with computers.

I do not have any caddies or other external enclosures and the only other computers I have are laptops. And I don’t know how I would go about doing that. Sorry, I’m not the most experienced with computers.

On 2013-03-30 17:56, explodingpanda98 wrote:
> I do not have any caddies or other external enclosures and the only
> other computers I have are laptops. And I don’t know how I would go
> about doing that. Sorry, I’m not the most experienced with computers.

I use this:


http://www.alternate.es/html/product/Sharkoon/SATA_QuickPort_XT/674386/?

Otherwise, you will have to take that laptop to a repair shop friendly
with Linux. Or a neighbour or friend.


Cheers / Saludos,

Carlos E. R.
(from 12.1 x86_64 “Asparagus” at Telcontar)

On 03/30/2013 01:13 PM, Carlos E. R. pecked at the keyboard and wrote:
> On 2013-03-30 17:56, explodingpanda98 wrote:
>> I do not have any caddies or other external enclosures and the only
>> other computers I have are laptops. And I don’t know how I would go
>> about doing that. Sorry, I’m not the most experienced with computers.
> I use this:
>
>


> http://www.alternate.es/html/product/Sharkoon/SATA_QuickPort_XT/674386/?
> 

>
> Otherwise, you will have to take that laptop to a repair shop friendly
> with Linux. Or a neighbour or friend.
>
I use this, no enclosure needed.

URL: (as if it wasn’t obvious)

http://www.amazon.com/gp/product/B003AMEUQ0/ref=oh_details_o03_s00_i01?ie=UTF8&psc=1

Ancient Sysadmin recommendation has always been to use a rubber pencil eraser on the contacts… And it doesn’t matter whether you have gold contacts or not (actually highly unlikely, are more likely brass wire).

Before you do <anything> though, do what I suggest. If you can boot to the HP logo, it’s at that point you should be able to use a keystroke combination to enter your BIOS and get a conclusive answer whether you rHD is recognized or not.

IMO, HTH,
TSU

On 03/30/2013 01:16 PM, Ken Schneider wrote:
> On 03/30/2013 01:13 PM, Carlos E. R. pecked at the keyboard and wrote:
>> On 2013-03-30 17:56, explodingpanda98 wrote:
>>> I do not have any caddies or other external enclosures and the only
>>> other computers I have are laptops. And I don’t know how I would go
>>> about doing that. Sorry, I’m not the most experienced with computers.
>> I use this:
>>
>>


>> http://www.alternate.es/html/product/Sharkoon/SATA_QuickPort_XT/674386/?
>> 

>>
>> Otherwise, you will have to take that laptop to a repair shop friendly
>> with Linux. Or a neighbour or friend.
>>
> I use this, no enclosure needed.
>
> URL: (as if it wasn’t obvious)
> ---------------------------
> http://www.amazon.com/gp/product/B003AMEUQ0/ref=oh_details_o03_s00_i01?ie=UTF8&psc=1
>
> ---------------------------

The holder for the disk drive in an HP laptop is called a caddy. That was the
one I meant. You should take it to a repair shop.