Laptop freezes after screen turn-offs

Hello,
I have installed suse 12.1 KDE 64-bit from dvd on Dell Inspiron N5010(i5 M480) with ATI graphic card(chipset:AMD Radeon HD 6500M/5600/5700 Series). Installed ATI drivers(source: ATI/AMD).The problem is, laptop freezes after screen turn-off as per the settings of power management profiles. I usually listen to songs and idle my laptop when doing other work. After screen turns-off, playback is stopped. I have to hold power button to hard reboot my laptop. Can anyone help me with this issue.

Thanks.

On 01/19/2012 12:16 PM, hrudaireddy wrote:
> Can anyone help me with this issue.

sounds like you need to adjust your laptop’s power management, power
profiles and global settings…to do that go: Personal Settings -
Configure Desktop > Hardware > Power Management > Global Settings and
Power Profiles


DD http://tinyurl.com/DD-Caveat
openSUSE®, the “German Engineered Automobiles” of operating systems!

I think the problem is deeper. It should resume on prompt notwithstanding the profile settings.

It should not “resume” at all, if power management is set to go into hibernation on closing the laptop’s lid for example. If this is not set, it should continue to play the OP’s music. My 2 cents: follow DenvedD’s advice, check the power management profiles.

@OP: does a simple press on the power button not bring the machine back to life?

Power settings are fine i guess.It is not set to hibernate after 2 mins, it is only set to dim display after 1 min, turn-off display after 2 mins and moreover it actually doesn’t hibernate or sleep either.

On 01/20/2012 06:46 AM, hrudaireddy wrote:
>
> Power settings are fine i guess.It is not set to hibernate after 2 mins,
> it is only set to dim display after 1 min, turn-off display after 2 mins
> and moreover it actually doesn’t hibernate or sleep either.

what happens if you dim at 1 minute and then not turn off the display?

and, do you have this same setting for all variations:

wall power + Performance
battery + Performance
wall power + Powersave
battery + Powersave
wall power + Aggressive Powersave
battery + Aggressive Powersave

and, do you have a “screen saver” also running? just to make sure it is
not the bad actor here, i’d suggest either turn off all screen savers
and see what effect that has…

and, further to Knurpht’s suggestion, after yours “freezes” what happens
if you press the laptop’s space bar…

and, by the way: please define what you mean by “freeze”…that is after
your two minutes, which of these do you see/hear:

  1. the hard drive LED blinks occasionally (maybe once in 5 minutes?)
  2. a LED shows the battery is discharging (maybe red?)
  3. a LED shows the battery is charging (green or blue?)
  4. no LEDs are lit
  5. you can hear the fan
  6. you hear nothing and see no LEDs

if you press the space bar what do you see?

if you check your BIOS settings do you have any power saving settings
there? how are they set? if you turn off all BIOS power savings
settings, does that then allow the operating system to do the things you
tell it to (in the Power Management space) without causing a “freeze”?

did you have this same problem before you installed the ATI driver?

did you run any other version of openSUSE on this machine, without this
problem? (which?) or, any other Linux (which?)

what were the results when you tried booting with systemv instead of the
default systemd? (at the first boot screen press F5 and select)

read the caveat in my sig, then consider this: what are the results if
you add any of these to the Boot Options line on the first green screen
during boot:


acpi_osi=Linux
acpi_osu=Linux
acpi_backlight=vendor
acpi=off
noapic
nolapi

use only one at a time…


DD
openSUSE®, the “German Engineered Automobiles” of operating systems!

I have a similar problem in my Lenovo Edge E225 AMD A8 integrated graphics. Using Gnome in this case. The problem occurs as the OP says, after the screen is turned off by the power management. In my case the screen is locked and the login window takes a while to show up but in few cases it didn’t and the only option was hard reboot. If the laptop lid is closed, I don’t have that problem. In fact, it’s a way to recover from the previous problem. I.e. When the login window doesn’t appear, I close the lid and after I open It, the said window shows up.

Note that the laptop is not set to go in suspension/hibernation after the screen is turned off. So, it’s perhaps a problem with Xorg or the drivers…

what happens if you dim at 1 minute and then not turn off the display?

----------It works just fine if the display is not turned off, no issues with change in brightness

and, do you have this same setting for all variations:

wall power + Performance
battery + Performance
wall power + Powersave
battery + Powersave
wall power + Aggressive Powersave
battery + Aggressive Powersave

---------------- Yes,it’s the same for all the combinations

and, do you have a “screen saver” also running? just to make sure it is
not the bad actor here, i’d suggest either turn off all screen savers
and see what effect that has…

 ------------- Screensaver is not turned on,it is OFF

and, further to Knurpht’s suggestion, after yours “freezes” what happens
if you press the laptop’s space bar…

 ------------Nothing happens, screen still remains OFF

and, by the way: please define what you mean by “freeze”…that is after
your two minutes, which of these do you see/hear:

  1. the hard drive LED blinks occasionally (maybe once in 5 minutes?)
  2. a LED shows the battery is discharging (maybe red?)
  3. a LED shows the battery is charging (green or blue?)
  4. no LEDs are lit
  5. you can hear the fan
  6. you hear nothing and see no LEDs

---------- 1,2,5 positive

if you press the space bar what do you see?

------------- Screen still turned off, checked it by connecting it to an external display(Monitor)

if you check your BIOS settings do you have any power saving settings
there? how are they set? if you turn off all BIOS power savings
settings, does that then allow the operating system to do the things you
tell it to (in the Power Management space) without causing a “freeze”?

-------------No power saving settings are enabled in BIOS

did you have this same problem before you installed the ATI driver?

----------------Sorry, I haven't checked it before installing driver

did you run any other version of openSUSE on this machine, without this
problem? (which?) or, any other Linux (which?)

-----------No, am new to SUSE. I used Ubuntu 11.04(Gnome) and 11.10(Gnome) on this machine and everything was fine

what were the results when you tried booting with systemv instead of the
default systemd? (at the first boot screen press F5 and select)

----------------- Yeah !!! This worked. No issues when booted systemv

read the caveat in my sig, then consider this: what are the results if
you add any of these to the Boot Options line on the first green screen
during boot:


acpi_osi=Linux
acpi_osu=Linux
acpi_backlight=vendor
acpi=off
noapic
nolapi

use only one at a time…

------Now, i don’t know wether to check this lines or not because am worried and i don’t want to mess up by doing any mistake

On 01/20/2012 02:56 PM, hrudaireddy wrote:
>
> what were the results when you tried booting with systemv instead of
> the
> default systemd? (at the first boot screen press F5 and select)
>
> ----------------- Yeah !!! This worked. No issues when booted systemv

ok, there is already a bug on (for example) start up problems when
booting d rather than v…it looks like there also needs to be a bug
loged on this problem…maybe it is already there…if so, add your
hardware/software details to it…so it can be fix…i must be fixed
and they can’t until then hear the problem…so log the bug.

begin by searching…there is a link here to search for 12.1 bugs:
http://tinyurl.com/nzhq7j

> acpi_osi=Linux
> acpi_osu=Linux
> acpi_backlight=vendor
> acpi=off
> noapic
> nolapi
> ------Now, i don’t know wether to check this lines or not because am
> worried and i don’t want to mess up by doing any mistake

no, forget all of that…i think we know the bug is v vs d…but, unless
you want to always have to press F5, you need to go into yast > system >
boot loader and then follow these pix:

http://dl.dropbox.com/u/10573557/systemV/add_systemV1.jpg
http://dl.dropbox.com/u/10573557/systemV/add_systemV2.jpg


DD http://tinyurl.com/DD-Caveat http://tinyurl.com/DD-Hardware
http://tinyurl.com/DD-Software
openSUSE®, the “German Engineered Automobiles” of operating systems!

On 01/20/2012 02:56 PM, miguelactico wrote:
>
> I have a similar problem in my Lenovo Edge E225 AMD A8 integrated
> graphics. Using Gnome in this case. The problem occurs as the OP says,
> after the screen is turned off by the power management. In my case the
> screen is locked and the login window takes a while to show up but in
> few cases it didn’t and the only option was hard reboot. If the laptop
> lid is closed, I don’t have that problem. In fact, it’s a way to recover
> from the previous problem. I.e. When the login window doesn’t appear, I
> close the lid and after I open It, the said window shows up.
>
> Note that the laptop is not set to go in suspension/hibernation after
> the screen is turned off. So, it’s perhaps a problem with Xorg or the
> drivers…
>
>

what are the results if you try booting with systemv instead of the
default systemd? (at the first boot screen press F5 and select)

does the problem go away?? (it did for @miguelactico, if it does for you
see the post i’m now sending to him…


DD http://tinyurl.com/DD-Caveat http://tinyurl.com/DD-Hardware
http://tinyurl.com/DD-Software
openSUSE®, the “German Engineered Automobiles” of operating systems!

ok now. same problem now persists with systemv. So i can say that its not the issue systemv vs systemd, I have uninstalled ati drivers. Now everything is fine. So, the culprit is ATI driver.
Now i want to try open source driver as i play games (WINE). Where do i get OSS driver and how do i install it ?

same issue with open-source driver as well. Don’t know whether its kernel problem or problem with any settings, but its working just fine without any drivers installed. Will a fresh install(from scratch) fix this issue? Any help is appreciated

On 01/22/2012 02:56 PM, hrudaireddy wrote:
> its working just fine

when it is “working just fine” then leave it alone!!!

> without any drivers installed

believe me, there is a video driver installed or else you would not
say it is “working just fine”.


DD http://tinyurl.com/DD-Caveat
openSUSE®, the “German Engineered Automobiles” of operating systems!

Sorry, I was on holidays. Yes, it did solve the problem, thanks!

BTW, after the recent update of ATI drivers it became worse. Laptop didn’t recover after closing the lid. So, I remember this message and changed the boot settings as you suggested.

Also, the problems reported here http://forums.opensuse.org/english/get-technical-help-here/laptop/470415-opensuse-12-1-lenovo-edge-e525.html , i.e. Instability of the gnome shell, appear to be occurring less frequently.

Any idea what is going on with systemd? A number of issues are appearing in the forums, despite its clear advantages over systemv

OK

On 01/29/2012 03:06 PM, miguelactico wrote:
> Any idea what is going on with systemd? A number of issues are
> appearing in the forums

it is a new system, it guess it will continue to get better and better
as more users (with more different variations of hardware, software and
BIOS) run into problems–and each solved…


DD
Read what Distro Watch writes: http://tinyurl.com/SUSEonDW