Kopete cant connect to facebook chat

since yesterday kopete is showing error “your account is temporary unavailable”

though i can access facebook in browser.

updated system to 4.8.5, but still no luck


Are you sure the problem is with kopete, rather than the chat service?

Is Facebook down? Check status and report outages at downrightnow

facebook and chat in facebook is working fine…

Well, I can only suggest trying another client (eg pidgin), and see if you can connect.

facebook and chat in facebook is working fine…

That may not be relevant. The web-interface probably does not rely on XMPP connectivity.

I tried an another account and that is working fine…so its not a kopete issue i think…

I’m not a facebook user, but assuming it is not an authentication issue, could it possibly be due to some settings within the affected account?

i didnt change any setting… its weird the same account is not working with pidgin also… though i can access facebook via browser :frowning:

I think you should get better help by asking some facebook forums or support (not sure what they have I’m not a heavy user). Of course you are welcome to stay here for help. I don’t know what the problem might be.


I had this problem as well. I have found this error is related to Facebooks security settings. The way I have been able to fix it is to turn off “Login Approvals” in your “Account Settings - Security”. This is not ideal because I like the idea of login approvals on strange devices but I also use Kopete a lot as it’s handier for Facebook chat if you do not want to have a browser window open.

Thanks for suggestion, but I already tried that and its not working… I also tried pidgin but thats also not working with facebook.

This only confirms to me that the problem lies with your Facebook settings. Kopete started working straight away ones I lowered Facebooks complex and ever changing security settings… And the fact that 2 third party apps that thousands of people around the world use successfully don’t work for you backs this up…

Facebook chat through Kopete works like a charm here.

I tried everything but its not working… tried another account with same security settings (disabled) and its working, but not with my facebook id :frowning: