Kernel Error???

English Hardware
#1

Had the following exchange with Gigabyte about one of their motherboards.
As you can see, they are calling it a kernel issue. I ain’t exactly a noob and I do not see how an ECC error can be a kernel issue but I admit that I don’t know everything. Any thoughts???

SuSE 12.2

Question : Does this mean that my L3 cache is bad??? Happening about every half hour.

Message from syslogd@ZEUS at Feb 17 17:16:36 …
kernel: 2397.628084] [Hardware Error]: CPU:0 MC4_STATUS[Over|CE|MiscV|-|AddrV|CECC]: 0xdd724c95011c011b

Message from syslogd@ZEUS at Feb 17 17:16:36 …
kernel: 2397.628099] [Hardware Error]: MC4_ADDR: 0x0000000224d7bdc0

Message from syslogd@ZEUS at Feb 17 17:16:36 …
kernel: 2397.628106] [Hardware Error]: Northbridge Error (node 0): L3 data cache ECC error.

Message from syslogd@ZEUS at Feb 17 17:16:36 …
kernel: 2397.628114] [Hardware Error]: cache level: L3/GEN, tx: GEN, mem-tx: RD

Model Name : GA-78LMT-USB3(rev. 4.1)

M/B Rev : 4.1
BIOS Ver : F4
Serial No. : 124940002615
Purchase Dealer : TigerDirect.com

VGA Brand : MSI Model : R5450-MD1GD3h/LP
CPU Brand : AMD Model : HDT45TWFGRBOX Phenom II X6 1045T Speed : 2.70 GHz
Operation System : Linux SP :
Memory Brand : Type :
Memory Size : 8 GB Speed : 1333Mhz
Power Supply : 585 W

Dear customer,

It wasn’t L3 cache error. Error messages indicated Linux kernel issue. Since Linux was open source OS has many kernel written by third party, you may need to check on Linux forum website for solution .

Best regards,

Gigabyte technical support team.

#2

Well it looks like:

  1. Linux does report the error as your running OS and Linux is not listed as being supported by Gigabyte.
  2. The L3 cache is part of the CPU and not the Motherboard per say.
  3. I would make sure the BIOS was updated to the most recent [F4 seems the most recent]
  4. I would update to the most recent kernel using this S.A.K.C.
  5. Unless the error message is filling up the error log and putting your disk capacity at risk, a few errors that otherwise does not seem to cause a problem can be ignored just as Gigabytes response can be.

Thank You,

#3

Sadly i think Gigabyte don’t like Linux - [Phoronix] Gigabyte’s ASPM Motherboard Fix: Use Windows](http://www.phoronix.com/scan.php?page=news_item&px=MTAwMjg)

#4

jdmcdaniel3 wrote:
> 5) Unless the error message is filling up the error log and putting
> your disk capacity at risk, a few errors that otherwise does not seem to
> cause a problem can be ignored just as Gigabytes response can be.

I’m no expert but ignoring hardware errors doesn’t seem like a wise plan
to me. If it was my system, I would continue to investigate. Perhaps try
a linux hardware forum rather than an opensuse one?

#5

Passing it on to AMD. They support SuSE Linux explicitly.

Thanks. I’ll let ya know…