KDE desktop crash

English Applications
1

I just did a fresh install of Leap 42.1 on my EliteBook 8570w choosing KDE as my desktop. I dual booted with Windows 7 pro and updated all the drivers for the machine which is about 3 years old. I am in Michigan, USA.

While configuring Leap to my likings, dolphin suddenly froze. Eventually I restarted the computer which resulted in a desktop crash. When choosing the advanced boot setting I am given the option to boot either: Linux 4.1.27-27 or Linux 4.1.12-1. The first is the crashed version, the second works and is what I am using as I write this post.

Here is the crash report:

Application: Plasma (plasmashell), signal: Aborted
Using host libthread_db library “/lib64/libthread_db.so.1”.
[Current thread is 1 (Thread 0x7f95626f87c0 (LWP 1741))]

Thread 8 (Thread 0x7f94936f1700 (LWP 1810)):
#0 0x00007f955bbeaccd in read () from /lib64/libc.so.6
#1 0x00007f9553d8d073 in ?? () from /usr/lib64/tls/libnvidia-tls.so.367.35
#2 0x00007f955830cb60 in ?? () from /usr/lib64/libglib-2.0.so.0
#3 0x00007f95582cb999 in g_main_context_check () from /usr/lib64/libglib-2.0.so.0
#4 0x00007f95582cbdf8 in ?? () from /usr/lib64/libglib-2.0.so.0
#5 0x00007f95582cbf7c in g_main_context_iteration () from /usr/lib64/libglib-2.0.so.0
#6 0x00007f955c51bd8b in QEventDispatcherGlibrocessEvents(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#7 0x00007f955c4c2d53 in QEventLoop::exec(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#8 0x00007f955c2e461a in QThread::exec() () from /usr/lib64/libQt5Core.so.5
#9 0x00007f9494d3ecf7 in KCupsConnection::run() () from /usr/lib64/libkcupslib.so
#10 0x00007f955c2e932f in ?? () from /usr/lib64/libQt5Core.so.5
#11 0x00007f955b3f80a4 in start_thread () from /lib64/libpthread.so.0
#12 0x00007f955bbf702d in clone () from /lib64/libc.so.6

Thread 7 (Thread 0x7f9527924700 (LWP 1806)):
#0 0x00007f955bbeebfd in poll () from /lib64/libc.so.6
#1 0x00007f95582cbe64 in ?? () from /usr/lib64/libglib-2.0.so.0
#2 0x00007f95582cbf7c in g_main_context_iteration () from /usr/lib64/libglib-2.0.so.0
#3 0x00007f955c51bd8b in QEventDispatcherGlibrocessEvents(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#4 0x00007f955c4c2d53 in QEventLoop::exec(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#5 0x00007f955c2e461a in QThread::exec() () from /usr/lib64/libQt5Core.so.5
#6 0x00007f9560194282 in ?? () from /usr/lib64/libQt5Quick.so.5
#7 0x00007f955c2e932f in ?? () from /usr/lib64/libQt5Core.so.5
#8 0x00007f955b3f80a4 in start_thread () from /lib64/libpthread.so.0
#9 0x00007f955bbf702d in clone () from /lib64/libc.so.6

Thread 6 (Thread 0x7f952e7b9700 (LWP 1781)):
#0 0x00007f955b3fc03f in pthread_cond_wait@@GLIBC_2.3.2 () from /lib64/libpthread.so.0
#1 0x00007f9561dc786b in ?? () from /usr/lib64/libQt5Script.so.5
#2 0x00007f9561dc7899 in ?? () from /usr/lib64/libQt5Script.so.5
#3 0x00007f955b3f80a4 in start_thread () from /lib64/libpthread.so.0
#4 0x00007f955bbf702d in clone () from /lib64/libc.so.6

Thread 5 (Thread 0x7f952ffff700 (LWP 1775)):
#0 0x00007f955830dcf9 in g_mutex_lock () from /usr/lib64/libglib-2.0.so.0
#1 0x00007f95582cba46 in g_main_context_dispatch () from /usr/lib64/libglib-2.0.so.0
#2 0x00007f95582cbed8 in ?? () from /usr/lib64/libglib-2.0.so.0
#3 0x00007f95582cbf7c in g_main_context_iteration () from /usr/lib64/libglib-2.0.so.0
#4 0x00007f955c51bd8b in QEventDispatcherGlibrocessEvents(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#5 0x00007f955c4c2d53 in QEventLoop::exec(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#6 0x00007f955c2e461a in QThread::exec() () from /usr/lib64/libQt5Core.so.5
#7 0x00007f955f5f8e18 in ?? () from /usr/lib64/libQt5Qml.so.5
#8 0x00007f955c2e932f in ?? () from /usr/lib64/libQt5Core.so.5
#9 0x00007f955b3f80a4 in start_thread () from /lib64/libpthread.so.0
#10 0x00007f955bbf702d in clone () from /lib64/libc.so.6

Thread 4 (Thread 0x7f9535be7700 (LWP 1766)):
#0 0x00007f955bbeaccd in read () from /lib64/libc.so.6
#1 0x00007f9553d8d073 in ?? () from /usr/lib64/tls/libnvidia-tls.so.367.35
#2 0x00007f955830cb60 in ?? () from /usr/lib64/libglib-2.0.so.0
#3 0x00007f95582cb999 in g_main_context_check () from /usr/lib64/libglib-2.0.so.0
#4 0x00007f95582cbdf8 in ?? () from /usr/lib64/libglib-2.0.so.0
#5 0x00007f95582cbf7c in g_main_context_iteration () from /usr/lib64/libglib-2.0.so.0
#6 0x00007f955c51bd8b in QEventDispatcherGlibrocessEvents(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#7 0x00007f955c4c2d53 in QEventLoop::exec(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#8 0x00007f955c2e461a in QThread::exec() () from /usr/lib64/libQt5Core.so.5
#9 0x00007f955f5f8e18 in ?? () from /usr/lib64/libQt5Qml.so.5
#10 0x00007f955c2e932f in ?? () from /usr/lib64/libQt5Core.so.5
#11 0x00007f955b3f80a4 in start_thread () from /lib64/libpthread.so.0
#12 0x00007f955bbf702d in clone () from /lib64/libc.so.6

Thread 3 (Thread 0x7f9541650700 (LWP 1753)):
#0 0x00007f955b3fe83a in __lll_unlock_wake () from /lib64/libpthread.so.0
#1 0x00007f955b3fb5b9 in _L_unlock_554 () from /lib64/libpthread.so.0
#2 0x00007f955b3fb4f6 in __pthread_mutex_unlock_usercnt () from /lib64/libpthread.so.0
#3 0x00007f95576fb525 in ?? () from /usr/X11R6/lib64/libGL.so.1
#4 0x00007f9557700beb in ?? () from /usr/X11R6/lib64/libGL.so.1
#5 0x00007f9553d8d0f1 in ?? () from /usr/lib64/tls/libnvidia-tls.so.367.35
#6 0x00007f955830cb60 in ?? () from /usr/lib64/libglib-2.0.so.0
#7 0x00007f95582cb999 in g_main_context_check () from /usr/lib64/libglib-2.0.so.0
#8 0x00007f95582cbdf8 in ?? () from /usr/lib64/libglib-2.0.so.0
#9 0x00007f95582cbf7c in g_main_context_iteration () from /usr/lib64/libglib-2.0.so.0
#10 0x00007f955c51bd8b in QEventDispatcherGlibrocessEvents(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#11 0x00007f955c4c2d53 in QEventLoop::exec(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#12 0x00007f955c2e461a in QThread::exec() () from /usr/lib64/libQt5Core.so.5
#13 0x00007f955f5f8e18 in ?? () from /usr/lib64/libQt5Qml.so.5
#14 0x00007f955c2e932f in ?? () from /usr/lib64/libQt5Core.so.5
#15 0x00007f955b3f80a4 in start_thread () from /lib64/libpthread.so.0
#16 0x00007f955bbf702d in clone () from /lib64/libc.so.6

Thread 2 (Thread 0x7f954b5d6700 (LWP 1743)):
#0 0x00007f955bbeebfd in poll () from /lib64/libc.so.6
#1 0x00007f9560b42422 in ?? () from /usr/lib64/libxcb.so.1
#2 0x00007f9560b4400f in xcb_wait_for_event () from /usr/lib64/libxcb.so.1
#3 0x00007f954dd593c9 in ?? () from /usr/lib64/libQt5XcbQpa.so.5
#4 0x00007f955c2e932f in ?? () from /usr/lib64/libQt5Core.so.5
#5 0x00007f955b3f80a4 in start_thread () from /lib64/libpthread.so.0
#6 0x00007f955bbf702d in clone () from /lib64/libc.so.6

Thread 1 (Thread 0x7f95626f87c0 (LWP 1741)):
[KCrash Handler]
#6 0x00007f955bb470c7 in raise () from /lib64/libc.so.6
#7 0x00007f955bb48478 in abort () from /lib64/libc.so.6
#8 0x00007f955c2d77ce in QMessageLogger::fatal(char const*, …) const () from /usr/lib64/libQt5Core.so.5
#9 0x00007f9560201e71 in QSGRenderLoop::handleContextCreationFailure(QQuickWindow*, bool) () from /usr/lib64/libQt5Quick.so.5
#10 0x00007f9560202df5 in ?? () from /usr/lib64/libQt5Quick.so.5
#11 0x00007f9560203b5e in ?? () from /usr/lib64/libQt5Quick.so.5
#12 0x00007f955ca1eb69 in QWindow::event(QEvent*) () from /usr/lib64/libQt5Gui.so.5
#13 0x00007f956023c0d1 in QQuickWindow::event(QEvent*) () from /usr/lib64/libQt5Quick.so.5
#14 0x0000000000442cb6 in DesktopView::event(QEvent*) ()
#15 0x00007f955d83fe7c in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /usr/lib64/libQt5Widgets.so.5
#16 0x00007f955d844cc8 in QApplication::notify(QObject*, QEvent*) () from /usr/lib64/libQt5Widgets.so.5
#17 0x00007f955c4c4e95 in QCoreApplication::notifyInternal(QObject*, QEvent*) () from /usr/lib64/libQt5Core.so.5
#18 0x00007f955ca175d4 in QGuiApplicationPrivaterocessExposeEvent(QWindowSystemInterfacePrivate::ExposeEvent*) () from /usr/lib64/libQt5Gui.so.5
#19 0x00007f955ca181ed in QGuiApplicationPrivaterocessWindowSystemEvent(QWindowSystemInterfacePrivate::WindowSystemEvent*) () from /usr/lib64/libQt5Gui.so.5
#20 0x00007f955c9fd268 in QWindowSystemInterface::sendWindowSystemEvents(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Gui.so.5
#21 0x00007f954dd84200 in ?? () from /usr/lib64/libQt5XcbQpa.so.5
#22 0x00007f95582cbc84 in g_main_context_dispatch () from /usr/lib64/libglib-2.0.so.0
#23 0x00007f95582cbed8 in ?? () from /usr/lib64/libglib-2.0.so.0
#24 0x00007f95582cbf7c in g_main_context_iteration () from /usr/lib64/libglib-2.0.so.0
#25 0x00007f955c51bd6c in QEventDispatcherGlibrocessEvents(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#26 0x00007f955c4c2d53 in QEventLoop::exec(QFlags<QEventLooprocessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#27 0x00007f955c4ca8f6 in QCoreApplication::exec() () from /usr/lib64/libQt5Core.so.5
#28 0x0000000000436b3d in main ()

Just before this crash I performed a software update. As mentioned in another recent thread (https://forums.opensuse.org/showthread.php/519832-Repo-refresh-error-quot-cannot-access-installation-media-quot?p=2791767#post2791767), I had a repo enabled which pointed to my flash drive installation media. Because the drive was removed, the software update produced an error. I inserted the flash drive and it ran successfully. Once completed I removed it. Its unclear whether that had anything to do with it. A list of my repo’s can be seen on that thread. See my first post and click on the second link.

Thanks,
Roger

2

Remove the CD repo from your list it is not needed after the install

3

Before going into any detauls, please post output between CODE tags, the # in the layout area

About the flash drive: Go Yast - Software - Software repositories and disable the one having an hd:// reference.

Re, the repos: please do post the output of

zypper lr -d

here, instead of referring to already posted output, since changes might have occurred in the meantime.

4

The repo you mention is disabled, and that alone does not solve the crashed desktop.

When the system crashed, I did have some of the “debug” repo’s enabled, I thought them to be important until I read they were for “advanced users” and then disabled.

Here is the output:

roger@linux-08ou:~> zypper lr -d

| Alias | Name

 | Enabled | GPG Check | Refresh | Priority | Type   | URI      
                                                           | Ser

vice
—±--------------------------±-----------------------------------
-----±--------±----------±--------±---------±-------±---------
---------------------------------------------------------------±—

1 | download.nvidia.com-leap | nVidia Graphics Drivers
| Yes | (r ) Yes | Yes | 99 | rpm-md | http://do
wnload.nvidia.com/opensuse/leap/42.1 |

2 | ftp.gwdg.de-suse | Packman Repository
| Yes | (r ) Yes | Yes | 99 | rpm-md | http://ft
p.gwdg.de/pub/linux/packman/suse/openSUSE_Leap_42.1/ |

3 | openSUSE-42.1-0 | openSUSE-42.1-0
| No | ---- | Yes | 99 | yast2 | hd:///?de
vice=/dev/disk/by-id/scsi-1USB_Flash_Memory-part2 |

4 | repo-debug | openSUSE-Leap-42.1-Debug
| No | ---- | Yes | 99 | NONE | http://do
wnload.opensuse.org/debug/distribution/leap/42.1/repo/oss/ |

5 | repo-debug-non-oss | openSUSE-Leap-42.1-Debug-Non-Oss
| No | ---- | Yes | 99 | NONE | http://do
wnload.opensuse.org/debug/distribution/leap/42.1/repo/non-oss/ |

6 | repo-debug-update | openSUSE-Leap-42.1-Update-Debug
| Yes | (r ) Yes | Yes | 99 | rpm-md | http://do
wnload.opensuse.org/debug/update/leap/42.1/oss |

7 | repo-debug-update-non-oss | openSUSE-Leap-42.1-Update-Debug-Non
-Oss | No | ---- | Yes | 99 | NONE | http://do
wnload.opensuse.org/debug/update/leap/42.1/non-oss/ |

8 | repo-non-oss | openSUSE-Leap-42.1-Non-Oss
| No | ---- | Yes | 99 | NONE | http://do
wnload.opensuse.org/distribution/leap/42.1/repo/non-oss/ |

9 | repo-oss | openSUSE-Leap-42.1-Oss
| Yes | (r ) Yes | Yes | 99 | yast2 | http://do
wnload.opensuse.org/distribution/leap/42.1/repo/oss/ |

10 | repo-source | openSUSE-Leap-42.1-Source
| No | ---- | Yes | 99 | NONE | http://do
wnload.opensuse.org/source/distribution/leap/42.1/repo/oss/ |

11 | repo-update | openSUSE-Leap-42.1-Update
| Yes | (r ) Yes | Yes | 99 | rpm-md | http://do
wnload.opensuse.org/update/leap/42.1/oss/ |

12 | repo-update-non-oss | openSUSE-Leap-42.1-Update-Non-Oss
| Yes | (r ) Yes | Yes | 99 | rpm-md | http://do
wnload.opensuse.org/update/leap/42.1/non-oss/ |

roger@linux-08ou:~>

5

Update:

I believe the desktop crashed because I was unsuccessful at updating the software after the fresh install quickly enough.

I decided to reinstall Leap from scratch and pay close attention. There were two bugs preventing the full software update.

  1. “Network is offline” error because I needed to select “all users” in the Network configuration for my wifi connection and then also run this code “pkcon get-updates”

  2. “Update error. Failed to initialize, failed to initialize packaging backend error” which occurred because of a repo that was enabled from the install pointing towards the USB boot device. I fixed this by simply deleting the repo with the URL starting with hd:///?device=

Now the desktop works like a charm. I hope this helps someone else who may encounter similar errors.