k3b / DVD drive error - unusable

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1

Below is the console output of two sessions with k3b: in the first
attempting to burn a couple of files to a DVD-RW fails, then on second
launch of k3b it says it can’t find my DVD drive. On Windows the drive
works fine.

I have already added my user to the cdrom and disk group and upped the
permissions on /dev/sr0 but to no avail (running k3b as root makes no
difference).

opensuse 11.1 64-bit, k3b 1.0.5

Code:

RJW@linux-0zcm:~> k3b &
[1] 5591
RJW@linux-0zcm:~> kbuildsycoca running…
(K3bDevice::HalConnection) initializing HAL >= 0.5
Mapping udi /org/freedesktop/Hal/devices/storage_model_CDDVDW_TS_L632N to device /dev/sr0
/dev/sr0 resolved to /dev/sr0
/dev/sr0 is block device (0)
/dev/sr0 seems to be cdrom
bus: 1, id: 0, lun: 0
(K3bDevice::Device) /dev/sr0: init()
(K3bDevice::Device) /dev/sr0 feature: CD Mastering
(K3bDevice::Device) /dev/sr0 feature: CD Track At Once
(K3bDevice::Device) /dev/sr0 feature: DVD Read (MMC5)
(K3bDevice::Device) /dev/sr0 feature: DVD+R
(K3bDevice::Device) /dev/sr0 feature: DVD+RW
(K3bDevice::Device) /dev/sr0 feature: DVD+R Double Layer
(K3bDevice::Device) /dev/sr0 feature: DVD-R/-RW Write
(K3bDevice::Device) /dev/sr0 feature: Rigid Restricted Overwrite
(K3bDevice::Device) /dev/sr0 feature: Layer Jump Recording
(K3bDevice::Device) /dev/sr0 unknown profile: 2
(K3bDevice::Device) /dev/sr0: dataLen: 60
(K3bDevice::Device) /dev/sr0: checking for TAO
(K3bDevice::Device) /dev/sr0: checking for SAO
(K3bDevice::Device) /dev/sr0: checking for SAO_R96P
(K3bDevice::Device) /dev/sr0: checking for SAO_R96R
(K3bDevice::Device) /dev/sr0: checking for RAW_R16
(K3bDevice::Device) /dev/sr0: checking for RAW_R96P
(K3bDevice::Device) /dev/sr0: checking for RAW_R96R
(K3bDevice::Device) /dev/sr0: GET PERFORMANCE dataLen = 24
(K3bDevice::Device) /dev/sr0: GET PERFORMANCE successful with reported length: 20
(K3bDevice::Device) /dev/sr0: Number of supported write speeds via GET PERFORMANCE: 1
(K3bDevice::Device) /dev/sr0 : 11080 KB/s
(K3bDevice::DeviceManager) setting current write speed of device /dev/sr0 to 11080
/dev/sr0 resolved to /dev/sr0
(K3bDevice::DeviceManager) dev /dev/sr0 already found
(K3bDevice::DeviceManager) found config entry for devicetype: TSSTcorp CDDVDW TS-L632N
Devices:

Blockdevice: /dev/sr0
Generic device:
Vendor: TSSTcorp
Description: CDDVDW TS-L632N
Version: SC02
Write speed: 11080
Profiles: DVD-ROM, DVD-R Sequential, DVD-R Dual Layer Sequential, DVD-R Dual Layer Jump, DVD-RAM, DVD-RW Restricted Overwrite, DVD-RW Sequential, DVD+RW, DVD+R, DVD+R Dual Layer, CD-ROM, CD-R, CD-RW
Read Cap: DVD-ROM, DVD-R, DVD-R Sequential, DVD-R Dual Layer, DVD-R Dual Layer Jump, DVD-RW, DVD-RW Restricted Overwrite, DVD-RW Sequential, DVD+RW, DVD+R, DVD+R Dual Layer, CD-ROM, CD-R, CD-RW
Write Cap: DVD-R, DVD-R Sequential, DVD-R Dual Layer, DVD-R Dual Layer Jump, DVD-RW, DVD-RW Restricted Overwrite, DVD-RW Sequential, DVD+RW, DVD+R, DVD+R Dual Layer, CD-R, CD-RW
Writing modes: SAO, TAO, RAW, SAO/R96P, SAO/R96R, RAW/R16, RAW/R96P, RAW/R96R, Restricted Overwrite, Layer Jump
Reader aliases: /dev/sr0

First sec data area: 43:41:33 (LBA 196608) (402653184
Last sec data area: 00:00:00 (LBA 0) (0 Bytes)
Last sec layer 1: 00:00:00 (LBA 0) (0 Bytes)
Layer 1 length: 00:00:01 (LBA 1) (2048 Bytes)
Layer 2 length: 00:00:00 (LBA 0) (0 Bytes)
DiskInfo:
Mediatype: DVD-RW Sequential
Current Profile: DVD-RW Sequential
Disk state: empty
Empty: 1
Rewritable: 1
Appendable: 0
Sessions: 0
Tracks: 0
Layers: 1
Capacity: 510:38:38 (LBA 2297888) (4706074624 Bytes)
Remaining size: 510:38:38 (LBA 2297888) (4706074624 Bytes)
Used Size: 00:00:00 (LBA 0) (0 Bytes)
(K3bDevice::Device) /dev/sr0: GET PERFORMANCE dataLen = 24
(K3bDevice::Device) /dev/sr0: GET PERFORMANCE successful with reported length: 20
(K3bDevice::Device) /dev/sr0: Number of supported write speeds via GET PERFORMANCE: 1
(K3bDevice::Device) /dev/sr0 : 2770 KB/s
adding udi /org/freedesktop/Hal/devices/volume_empty_dvd_rw
(K3bDevice::Device) /dev/sr0: GET CONFIGURATION length det failed.
(K3bDevice::Device) /dev/sr0: GET CONFIGURATION length det failed.
First sec data area: 43:41:33 (LBA 196608) (402653184
Last sec data area: 00:00:00 (LBA 0) (0 Bytes)
Last sec layer 1: 00:00:00 (LBA 0) (0 Bytes)
Layer 1 length: 00:00:01 (LBA 1) (2048 Bytes)
Layer 2 length: 00:00:00 (LBA 0) (0 Bytes)
(K3bDevice::Device) /dev/sr0: GET CONFIGURATION length det failed.
(K3bDevice::Device) /dev/sr0: GET PERFORMANCE dataLen = 24
(K3bDevice::Device) /dev/sr0: GET PERFORMANCE successful with reported length: 20
(K3bDevice::Device) /dev/sr0: Number of supported write speeds via GET PERFORMANCE: 1
(K3bDevice::Device) /dev/sr0 : 2770 KB/s

–
rjwilmsi

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2

and the rest of the output:

Code:

(K3bDevice::HalConnection) lock queued for /org/freedesktop/Hal/devices/storage_model_CDDVDW_TS_L632N
(K3bDevice::HalConnection) unlock queued for /org/freedesktop/Hal/devices/storage_model_CDDVDW_TS_L632N
(K3bDevice::ScsiCommand) failed:
command: PREVENT ALLOW MEDIUM REMOVAL (1e)
errorcode: 0
sense key: NO SENSE (2)
asc: 0
ascq: 0
(K3bDevice::ScsiCommand) failed:
command: START STOP UNIT (1b)
errorcode: 0
sense key: NO SENSE (2)
asc: 0
ascq: 0
(K3bDevice::ScsiCommand) failed:
command: START STOP UNIT (1b)
errorcode: 0
sense key: NO SENSE (2)
asc: 0
ascq: 0
removing udi /org/freedesktop/Hal/devices/volume_empty_dvd_rw
ICE default IO error handler doing an exit(), pid = 5791, errno = 11
k3b &
[2] 5829
[1] Done k3b
RJW@linux-0zcm:~> kbuildsycoca running…
(K3bDevice::HalConnection) initializing HAL >= 0.5
Mapping udi /org/freedesktop/Hal/devices/storage_model_CDDVDW_TS_L632N to device /dev/sr0
/dev/sr0 resolved to /dev/sr0
/dev/sr0 is block device (0)
(K3bDevice::ScsiCommand) failed:
command: INQUIRY (12)
errorcode: 0
sense key: NO SENSE (2)
asc: 0
ascq: 0
(K3bDevice::Device) Unable to do inquiry. /dev/sr0 is not a cdrom device
/dev/sr0 resolved to /dev/sr0
/dev/sr0 is block device (0)
(K3bDevice::ScsiCommand) failed:
command: INQUIRY (12)
errorcode: 0
sense key: NO SENSE (2)
asc: 0
ascq: 0
(K3bDevice::Device) Unable to do inquiry. /dev/sr0 is not a cdrom device
Devices:

–
rjwilmsi

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3

Hmm, having said that the drive works without errors on Windows, it now
doesn’t. CD-RW burns fine and all DVDs can be read on suse and Windows,
but neither will now burn a DVD-RW (though same disc burns fine on
another suse machine).

The error above seems to be the linux handling of a DVD burner with
some problems.

–
rjwilmsi

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4

How old is the drive? I get a lot of failed optical drives in my e-waste
stream from refurbishing older computers.

–
ken_yap

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5

Hello,
there are bits a pieces of this problem all over the forums. I too was
experiencing it.

There is a ‘bug here’
(https://bugzilla.novell.com/show_bug.cgi?id=408252) in Policy kit. I
have tried the proposed patch. It works, but most users will likely
want to wait for the fix to be published via Update.

–
SUSE 11.0
Ubuntu 8.04

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6

I thought you said the drive didn’t burn either in Windows. I don’t see
how a policykit bug can affect another OS?

–
ken_yap

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7

Not sure if it is relevant, but I experienced on 2 of my 3 openSUSE-11.1
PCs a hiccup where k3b did not recognize my DVD burner as a regular
user, but did as user root.

I ended (as a work around) adding my regular user to be a member of
group cdrom and group disk, restarted, and that worked around the
problem. I saw a post somewhere purportedly identifying this as a hal
problem.

I note this problem did not exist in openSUSE-11.1 beta5 (nor I believe
in RC1) and hence I think it was introduced during a last minute change
between RC1 and GM (speculation on my part). I know there were some
last minute changes made after RC1 to add external USB NTFS hotplug
read-write functionality (which does work for the first time) and I’m
wondering if it was in those sorts of last minute changes (perhaps not
that but others) that this k3b hiccup was introduced.

–
oldcpu

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8

Yes, after some further investigation I believe that the problem I have
is with my DVD drive (or perhaps an incompatibility between my DVD-RW
media and my DVD drive) since I do have some problems with it on Windows
as well. I have successfully burned a CD-RW on both opensuse 11.1 and
Windows and can read the same DVD-RW on both systems. At some point I
will try burning a DVD-R to see whether that works.

–
rjwilmsi

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