Is my laptop broken?

Hi!
I’ve been running OpenSUSE10.3 on my Acer TM4001WLMi for a long time without any problem.

Now i’ve been trying to install several different distro, mostly OS11, but the laptop always freeze during installation.
Ubuntu freeze just when im suppose to select language.
OS11 may install, but freeze and reboot very soon after boot.

Now im back on OS10.3 and it install and run stable, but i can’t add the OpenSUSE main update repository. It says in a xmessage-window;

YaST got signal 11 at YCP file /usr/share/YaST2/clients/inst_productsources.ycp:1149
/sbin/yast2: line 386: 5598 Minnesegmentfeil $ybindir/y2base @module “$@” “$SELECTED_GUI” $Y2_GEOMETRY $Y2QT_ARGS

“minnesegmentfeil” can be translated to “memorysegmentfault”.

I run a memory-check from OS-CD, but it doesnt find any error.
Is my laptop ready for the trashbin?

please post the complete output of


# dmesg

Here it is (What do dmesg?):

L=1 ID=35405 OPT (94040000) PROTO=2
SFW2-INext-DROP-DEFLT IN=eth1 OUT= MAC=01:00:5e:00:00:01:00:1c:f0:70:72:f8:08:00 SRC=192.168.0.1 DST=224.0.0.1 LEN=28 TOS=0x00 PREC=0x00 TTL=1 ID=0 PROTO=2
SFW2-INext-DROP-DEFLT IN=eth1 OUT= MAC=01:00:5e:00:00:fb:00:16:cf:29:36:3c:08:00 SRC=192.168.0.199 DST=224.0.0.251 LEN=32 TOS=0x00 PREC=0x00 TTL=1 ID=35430 OPT (94040000) PROTO=2
SFW2-INext-DROP-DEFLT IN=eth1 OUT= MAC=01:00:5e:00:00:01:00:1c:f0:70:72:f8:08:00 SRC=192.168.0.1 DST=224.0.0.1 LEN=28 TOS=0x00 PREC=0x00 TTL=1 ID=0 PROTO=2
SFW2-INext-DROP-DEFLT IN=eth1 OUT= MAC=01:00:5e:00:00:fb:00:16:cf:29:36:3c:08:00 SRC=192.168.0.199 DST=224.0.0.251 LEN=32 TOS=0x00 PREC=0x00 TTL=1 ID=35486 OPT (94040000) PROTO=2
SFW2-INext-DROP-DEFLT IN=eth1 OUT= MAC=01:00:5e:00:00:01:00:1c:f0:70:72:f8:08:00 SRC=192.168.0.1 DST=224.0.0.1 LEN=28 TOS=0x00 PREC=0x00 TTL=1 ID=0 PROTO=2
SFW2-INext-DROP-DEFLT IN=eth1 OUT= MAC=01:00:5e:00:00:fb:00:16:cf:29:36:3c:08:00 SRC=192.168.0.199 DST=224.0.0.251 LEN=32 TOS=0x00 PREC=0x00 TTL=1 ID=35518 OPT (94040000) PROTO=2

This is just a part of it, but it seems to repeate itself.

This is what the dmesg program does.

Wiki, wiki…

01:00:5e:00:00:01: <— Multicast Mac identifier
00:1C:F0 <— Shows this is a Dlink NIC (Vendor ID)
70:72:f8:08:00 <---- Your unique MAC

However, this is just showing multicast traffic between your notebook and the gateway and will not help in resolving your issue.

Disconnect any network card, or turn off wifi and then try to boot (or run the install) again.

If the install hangs, see if you can get to an open virtual terminal (alt-f2 - alt-f9) and run dmesg there. Also, see if any error messages are displayed on those terminals as well.

Cheers,
Pete

Now i try OpenSUSE11.1 Beta and it install fine with ext3 av filesys. But the computer crash immediate after boot and i suspect Ati-driver.
OpenSUSE10.3 comes up fine and it seems that Ati driver work in 10.3

Now it boots up and start to play the startup-tune, but then the screen go black and the computer is dead. I must force power off.

It seems only 10.3 is working on this laptop.

Ati-card: Ati Radeon Mobility 9700
OS detect as: RV350 NV

The ATI driver must be installed separately after openSUSE. You must also have done this in 10.3. (The driver is not included in any distro, it is provided by ATI.)

Can you now boot into openSUSE, at least to the command line? That is, can you boot to runlevel 3 (type just the number “3” - no quotes - in the Boot Options line on the boot menu)?

OpenSUSE install an Ati-compatible driver called RV350 NV. I dont have to add any driver because this driver works fine in 10.3
This is an OpenSUSE made driver.

OS11 do also detect and install this driver, but in OS11 it seems not to work.

Yes i can boot up in init3.
What can i do in CLI?

RS

As long as you don’t try to run Doom 3 under Linux…

That is not the name of the driver. Let’s take a look at it in 10.3: Open a terminal, and do:

more /etc/X11/xorg.conf

Scroll down to until you see -> Section “Device”. Copy/paste that section back here.

Hi!
Kind of difficult to copy&paste from a computer without network :slight_smile:

Well xorg.conf do have following lines:
BoardName “RV350 NP”
Driver “radeon”
Identifier “Device[0]”
Option “monitor-LVDS” “Monitor[0]”
VendorName “ATI”

But i didnt add any ATI-driver, so OS11 must have some sort of ATI-driver included.
If i boot up in init 3 and start X with either “Swartx” or “init 5” KDE4.1 do start but freeze immediately after KDE is started.
CPU run at 100% and the temperature raise to very hot.

What now?

RS

I read back over this thread. I need to be sure about what you have now on the machine. 10.3? 11.1? Both 10.3 and 11.1? The xorg.conf section you posted above, which release is it from - 10.3 or 11.1?

I agree, this would be much easier with a network connection. What is the status with that?

Hi!
This is from 11.1 32bits!
11.1 comes with KDE4.1 or GNOME. I choose KDE!

If i install 10.3 then it runs fine and i connect to internet etc.
If i try OS11 or OS11.1 then i get problems.
I even try Ubuntu 8.10 and it freeze instantly during installation(Selection of language).
I suspect bad hardware, but why do 10.3 work fine?

RS

I doubt it is the hardware. For sure it is way too early to assume that.

First, about the video driver. What you have now is the “radeon” driver. It is an open source driver for ATI cards (it is not an openSUSE driver; it comes from the X server team). On 10.3 the driver could be “radeon”, but it would be a different version. Or it could also be the “vesa” driver. Try this: Boot the 11.1 DVD into runlevel 3, login with your user, switch to root (the “su” command), and then do:

sax2 -r -m 0=vesa

Check that radeon was changed to vesa in xorg.conf in the Device Section:


more /etc/X11/xorg.conf

Assuming it was, then exit from root back to your user, and do:

startx

And post back here the result.

Thank you very much!
Setting driver to “vesa” works, but i can’t set resolution to 1280x800, but only 1024x768.

Now my next problem is to connect wlan. I enter WPA-key, but it refuse to connect.
wlan is an Intel PRO/Wireless 2200BG. Driver ipw2200. Security; WPA-PSK (AES)

RS

Update:
It seems DHCP doesn’t work. I set static ip and then i can connect and surf on Internet.
But its also some problem with adding OS11.1 automatic update. I guess since this is a Beta, there is no automatic update repository. But main-problem now is the dhcp-client.

Progress! Suggestions:

Wait until 11.1 is released, upgrade to it, then deal with any problems. No need to be driving yourself crazy trying to fix something in pre-release software that may fix itself once it is released - and it’s only ~a week away.

Once you have upgraded, if you still have the networking problem, start a new thread just for that in the Network sub-forum.

There is an Automatic Updates repo already for 11.1, but not much in it. And what was there a few days ago broke some things. If you installed like Beta 3 there are already a lot of changes. So hold off on this, too, until you are running the released version.

Regarding your resolution. You can try to use YaST to increase the resolution, or if you know how you edit the xorg.conf file by hand, but that driver may not support the higher level. As root, look at /var/log/Xorg.0.log and it may tell you what resolutions are supported with the driver. But the driver you really want is “fglrx” from ATI. There is a repo for ATI and it will be up along with the released version. There is a howto for it, take a look at that in advance. I strongly recommend not to try to compile the driver for yourself, at least until after release.

Cheers.

Not to mention the graphics susbsystem changes which are now occuring in most popular distros.

Old drivers and techniques are no longer utilised in many of them.

That’s what I was thinking too, the old xorg files are being upgraded for autodetection purposes. ATi is a PITA with Linux for the most part, that’s why I usually stick with nVidia and Intel.

Certainly has been the case in the past. But over this past year I’ve read a lot of posts suggesting the ATI driver has come a long way, many claiming it to be on par with nvidia. Maybe that’s been influenced by all the 2D problems nvidia have had this year, too. Where we are seeing a whole lot of problems in the last few months is with the Intel driver for their integrated video device released ~July, primarily on laptops (with Vaio’s seeming to be hit hardest). The bug report on this over at xorg is a mile long by now :sarcastic: