Internet Connectivity Issues

English Network/Internet
1

I have just installed Leap 42.1 on my Probook 4530s. My issue is that I am able to connect to a wireless network but I am unable to connect to the internet, I am equally unable to access the internet via a LAN cable. I have scoured the internet and I am yet to get a solution that works on my computer. Help to sort this issue out will be highly appreciated.

2

You need to tell us more about the steps you took to configure the networking. Are you using NetworkManager?

3

Normaly the steps to be taken for testing are:

  1. check if your NIC is up and has an IP address and netmask that fits your LAN
ip address
  1. check if you can reach another system on the LAN, e.g. your router
ping -c1 <IP address of your router>
  1. check if you have a default route that points to your router
ip route
  1. check if you can ping a system on the internet, e.g. these forums
ping -c1 130.57.66.6
  1. when you reach to here, you do have connection to the internet; last thing to check is if you have a properly functioning DNS server
ping -c1 forums.opensuse.org

if not then check the contents of your config

grep -v '^#' /etc/resolv.conf

If you encounter problems in any of those steps, it is useless to continue trying the next steps. First you have to solve that point. Post here when you need help or clarification for that step. Of course posting the output you got.

4

A tip for posting the requested output for a machine with no internet connectivity is to capture (copy/paste) to a text file and transfer using a memory stick.

5

I am no expert in these matters, but my recent experiences may be relevant. I suspect the OP’s problem is that he has not logged his modem onto his ISP. After waiting over ten years I finally got ADSL. My equipment is a Netgear modem cabled to a wireless Netgear router. Configuring the modem with the included Windows CD in XP was going nowhere; the “wizard” wanted a logon and password, but my ISP does not provide these. Eventually, a trouble shooting step mentioned using the MAC number from an earlier connection. Not having had a DSL connection before, I entered the MAC number on the label on the bottom of the modem. Bingo: connected.

With a Netgear router, you can access the installation “wizard” from firmware if you do not have Windows. If the OP has Netgear kit, open a browser and type in “www.routerlogin.net.” The firmware will ask for a logon and password; these are default values provided in a label on the router: "“admin” and “password” respectively. When logged into the firmware utility, you can then run the installation wizard.

6

It may well be the case, but the OP did not tell us that he has a new service or router, and I don’t like playing guessing games. Henk’s advice is a good place to start.