Intel HDA no Sound

Hello, I am running Suse 11.1 on my HP dv5 1140eg. My Soundcard is a Intel Corporation 82801I (ICH9 Family) HD Audio Controller.
My big problem is that I have absolutely no sound.
I tried nearly everything alsaconf(made it even worse → reinstalled Suse), edited /etc/modprobe.d/sound and so on…
I uploaded this with alsa-info.sh:
http://www.alsa-project.org/db/?f=729ff6302273abc79ff4035e4251138cc1a1788c

Please help me!

I see your PC has a Codec: IDT 92HD71B7X. Note for that hardware audio codec, the model options are:

STAC92HD71B*
============
  ref		Reference board
  dell-m4-1	Dell desktops
  dell-m4-2	Dell desktops
  dell-m4-3	Dell desktops
  hp-m4		HP dv laptops

I see you have applied “model=basic” to your /etc/modprobe.d/sound file. To the best of my knowledge, that option is inappropriate for a IDT 92HD71B7X. You need to apply either dell-m4-1, dell-m4-2, dell-m4-3, hp-m4 or ref.

I also believe HP DV5 with the IDT 92HD71B7X needs you to update alsa to the latest version (1.0.19) by opening a gnome terminal or kde konsole and type “su” (no quotes - enter root password when prompted) and with your pc connected to the internet copy and paste the following six commands, one at a time, in sequence, into that same gnome-terminal or kde konsole:

 zypper ar http://download.opensuse.org/repositories/multimedia:/audio/openSUSE_11.1/ multimedia 
zypper install alsa alsa-utils alsa-tools alsa-firmware libasound2 
zypper rr multimedia
zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/KMP/openSUSE_11.1/ multimedia
zypper install alsa-driver-kmp-pae
zypper rr multimedia

and then restart your PC. I assumed a basic alsa setup with those commands, and its possible you alsa have alsa-oss, alsa-plugins and alsa-plugins-pulse which you could also update to 1.0.19.

There is a high probability your sound may still not work (I believe you also need to apply a model option to /etc/modprobe.d/sound, and you also need to apply enable_msi=1 ). But I need to know some more detail to make a precise recommendation there. So please also, after updating, provide the output of: rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

Good News: I got sound now:)
I set the model via yast2->sound->edited my soundcard and set the model in the next step.
The reason therefor is, the last time I edited the model through modprobe.d/sound the soundcard was signed as unconfigured in yast2. I hope my way was ok too, I just set model hp-m4. Later I updated my alsa through Gnome Terminal exactly how you discribed. So far everything works, but there is some crackling on boot up.

I just post the outputs you wanted, maybe it can help to solve the crackling:

rpm -qa | grep alsa

alsa-oss-1.0.17-1.37
alsa-utils-1.0.19.git20090120-1.3
alsa-plugins-pulse-1.0.18-6.12
alsa-driver-kmp-pae-1.0.19.20090124_2.6.27.7_9.1-1.1
alsa-plugins-1.0.18-6.12
alsa-firmware-1.0.19.git20090120-1.1
alsa-1.0.19.git20090122-1.1
alsa-tools-1.0.19.git20090120-1.4

rpm -qa | grep pulse

pulseaudio-0.9.12-9.6
pulseaudio-module-gconf-0.9.12-9.6
pulseaudio-module-lirc-0.9.12-9.6
libpulse-mainloop-glib0-0.9.12-9.6
alsa-plugins-pulse-1.0.18-6.12
libpulse-browse0-0.9.12-9.6
pulseaudio-utils-0.9.12-9.6
pulseaudio-module-zeroconf-0.9.12-9.6
libpulse0-0.9.12-9.6
libpulsecore4-0.9.12-9.6
pulseaudio-esound-compat-0.9.12-9.6
pulseaudio-module-x11-0.9.12-9.6
pulseaudio-module-bluetooth-0.9.12-9.6
vlc-aout-pulse-0.9.8a-9.1

rpm -q libasound2

libasound2-1.0.19.git20090122-1.1

uname -a

Linux linux-nzsg 2.6.27.7-9-pae #1 SMP 2008-12-04 18:10:04 +0100 i686 i686 i386 GNU/Linux

cat /etc/modprobe.d/sound

options snd-hda-intel model=hp-m4
options snd slots=snd-hda-intel
# u1Nb.uI7Vp9nVK5B:82801I (ICH9 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel

And thank you for your help oldcpu

Congratulations ! … and thankyou for sharing your solution.

Typically, “cracking” in one’s PC’s audio is caused by volume levels that are too high in the mixer, or caused by a mic input that should be muted.

One way to attempt to reduce this is to go to YaST > Hardware > Sound > Other > Volume and move the volume levels there (for PCM and master) up very high. (yes move those ones UP) Then close YaST. Then go to one’s mixer (alsamixer for gnome, kmix for kde) and reduce the volume for PCM and master volume. (ie move those levels down). Also mute the mic.

You could also try adding enable_msi=1 to your /etc/modprobe.d/sound file, although that might make it worse. You can do so by changing that file to:

options snd-hda-intel model=hp-m4 enable_msi=1
options snd slots=snd-hda-intel
# u1Nb.uI7Vp9nVK5B:82801I (ICH9 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel

then restart your PC and test your audio. If it makes it worse, remove that setting.

I noticed the crackling only appears, if I restart PC, if I just shutdown everything is all right.
I tried to configure the Volume levels, but it was useless.
But who cares, I restart my PC only after new Installations, so there is nearly no crackling normally, so I dont have a problem with it.

Thanks for this thread. After updating my 11.1 on monday (online-update with new kernel) I had the same problems with sound on a Dell M6400 laptop. Now I am using model=hp-m4 and I installed the alsa-driver-kmp* and everything works (fine) again.:slight_smile:
Looks like a gap in the update process.

Hmmm… possibly a grounding problem?

What sort of electrical connector does your speaker have? Your PC have? Is it possible for you to reverse those 180 degrees when you plug them in?

Also, is the power outlet that you plug in to properly grounded?

Dell M4400 with the same problem- no audio at all and no apparent errors. Using the multimedia repositories to load the git- drivers fixes the audio issue, but since they are dependent on the original openSUSE 11.1 kernel, updating the alsa drivers and kernel modules breaks the NVidia driver which requires the more recent kernel in the update repository.

Whee. I get to choose between video and sound. Argh.

Any ideas when the fixes in the multimedia repositories will be migrated to the update repository?

They have been already.

The wiki I wrote giving update guidance is here: Alsa-update - openSUSE

The update repository for 11.1 is here:
Index of /repositories/multimedia:/audio:/KMP/openSUSE_11.1_Update

I jus installed openSUSE 11.1 on my Toshiba A200. I’ve gpt the same problem, there is absolutely no sound. I am very much new to Linux, please guide me. Can i use the same solution as above?

I also had no sound with openSUSE 11.1 (using the KDE 4.2 LiveCD) but one thing helped me, reinstalling all alsa packages. It just worked after that, if i’m not wrong it writes new config files?

No, its not a good idea to blindly apply someone else’s solution.

Try working your way through the openSUSE audio troubleshooting guide and if that does not work for you then please start a NEW thread asking for help. Troubleshooting guide is here: SDB:AudioTroubleshooting - openSUSE