Installing openSUSE 11.3 - Complete lockup on KDE login

luthepa1 · July 16, 2010, 1:46pm

I have been running 11.2 32bit on my IBM T43 laptop without issue. Tonight I downloaded 11.3 32bit and installed to HDD. On reboot into new system laptop has complete freeze. Can not do anything but power off to reboot. I also found the same situation if I try to run KDE live off the cd. Oh yes, I downloaded the openSUSE 11.3 KDE Live CD version.

So here is what I found. On bootup (either HDD install or Live CD desktop) I will goto to tty1 or tty4 to see the boot up process messages. And it get right up to the login prompt without issue. If I then switch back to tty7 (the normal bootup display) after a few seconds the screen and laptop itself completely lockup (freeze). So I power off to reboot.

this time I boot up in tty1 again until login prompt but this time I type root to login. Then I switch to tty7 and now I can see the desktop. I goto the menu to search and load up Kinfocenter but then its freezes again.

So its very frustrating as I can not use this new version of openSUSE on my laptop. It just keeps freezing. Whats worse is I cant see any logs or screen message in tty1 because once it starts to login to desktop it freezes. So I am not even sure how to troubleshoot any further what the issue is. I assume its KDE4 or XOrg server.

Can anyone please help? I have never had a distro that could not install and not use.

Thanks.

dvhenry · July 16, 2010, 1:56pm

Could you give us a detailed description of your hardware, including video card (or chip), perhaps ‘lspci’ may help.

londy · July 16, 2010, 1:59pm

Try adding nomodeset as a kernel option. That fixed my freezing problems after I upgraded to 11.3.

VampirD · July 16, 2010, 2:07pm

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Can you post here your hardware?

VampirD

Microsoft Windows is like air conditioning
Stops working when you open a window.
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Version: GnuPG v2.0.12 (GNU/Linux)
Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org/

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luthepa1 · July 16, 2010, 2:25pm

Ah yes! I typed in “nomodeset” as kernel boot option and now I can login to desktop. So that was the trick. I forgot about that and Intel.

But now I have another issue to sort out. Compositing is disabled. Is it possible to enable when using the nomodeset switch? I have the Intel 915GM video display (1.8GHz centrino, 1.5GB RAM, 40GB HDD).

more detailed Details;
00:00.0 Host bridge: Intel Corporation Mobile 915GM/PM/GMS/910GML Express Processor to DRAM Controller (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 3 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 03)
00:1d.3 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev d3)
00:1e.2 Multimedia audio controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC’97 Audio Controller (rev 03)
00:1e.3 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC’97 Modem Controller (rev 03)
00:1f.0 ISA bridge: Intel Corporation 82801FBM (ICH6M) LPC Interface Bridge (rev 03)
00:1f.2 IDE interface: Intel Corporation 82801FBM (ICH6M) SATA Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 03)
02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5751M Gigabit Ethernet PCI Express (rev 11)
04:00.0 CardBus bridge: Texas Instruments PCI1510 PC card Cardbus Controller
04:02.0 Network controller: Intel Corporation PRO/Wireless 2200BG [Calexico2] Network Connection (rev 05)

lwfinger · July 16, 2010, 4:46pm

On 07/16/2010 07:26 AM, luthepa1 wrote:
>
> Ah yes! I typed in “nomodeset” as kernel boot option and now I can
> login to desktop. So that was the trick. I forgot about that and
> Intel.
>
> But now I have another issue to sort out. Compositing is disabled. Is
> it possible to enable when using the nomodeset switch? I have the Intel
> 915GM video display (1.8GHz centrino, 1.5GB RAM, 40GB HDD).

A word of explanation is in order here. The 2.6.34 kernel includes a number of
video drivers that are quite new and have bugs. What “nomodeset” does is order
the system NOT to load any of these and use the frame buffer drivers instead.
These do not have any 3D acceleration, thus effects will be disabled. To get
them, you will need to install the proprietary driver for your card.

luthepa1 · July 17, 2010, 1:05am

cheers for the explanation lwfinger. After reading I found this link for anyone else who reads this and is interested.
SDB:Configuring graphics cards - openSUSE

I know of proprietary drivers for nvidia and ATI but do intel have any for linux? I am not aware of any. I will keep searching but if anyone can tell me that would be greatly appreciated.

Thanks.

luthepa1 · July 17, 2010, 7:15am

Ok this is getting very frustrating! openSUSE 11.3 will not play nice with my intel gfx card. I have followed the wiki/forums and tried editing the ‘/etc/X11/xorg.conf.d/50-device.conf’ file by adding a ’ Driver “intel” ’ line. This make no difference and crashes (freeze) on boot into KDE. I also tried “intellegacy” but that is the same as using the ‘nomodeset’ kernel switch. However when I boot and press ESC key immediately to see boot console I always see the error I have below. But these errors dont show when using the ‘nomodeset’ command. I also tried booting to console using ‘3’ switch and issuing the command ‘Xorg -configure’ to generate a xorg.conf file but it crashes with error running that. So this is becoming too much and I am about to give up and move to another distro (which I really wish I didn’t have to). But for these modern day OS’s things should not be this difficult in my opinion. I am sorry to anyone that I may offend with these comments. Thanks.

8.196202] i915 0000:00:02.0: power state changed by ACPI to D0
8.196243] i915 0000:00:02.0: power state changed by ACPI to D0
8.196252] i915 0000:00:02.0: PCI INT A -&gt; GSI 16 (level, low) -&gt; IRQ 16
8.196258] i915 0000:00:02.0: setting latency timer to 64
8.199595] [drm] set up 7M of stolen space
8.213911] [drm] initialized overlay support
8.641033] [drm:drm_edid_is_valid] *ERROR* Raw EDID:
8.641120] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.641123] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.641126] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.641128] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.641131] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.641133] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.641136] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.641138] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.641140] 
8.742178] [drm:drm_edid_is_valid] *ERROR* Raw EDID:
8.742258] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.742260] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.742263] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.742265] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.742268] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.742270] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.742273] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.742275] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.742277] 
8.843314] [drm:drm_edid_is_valid] *ERROR* Raw EDID:
8.843391] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.843393] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.843396] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.843398] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.843401] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.843403] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.843406] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.843408] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.843410] 
8.944448] [drm:drm_edid_is_valid] *ERROR* Raw EDID:
8.944525] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.944527] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.944530] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.944532] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.944535] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.944537] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.944540] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.944542] &lt;3&gt;00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
8.944544] 
8.944546] i915 0000:00:02.0: VGA-1: EDID invalid.
9.140912] fb: conflicting fb hw usage inteldrmfb vs VESA VGA - removing generic driver
9.141060] Console: switching to colour dummy device 80x25
9.315661] Console: switching to colour frame buffer device 124x44
9.326953] fb0: inteldrmfb frame buffer device

djmills · July 23, 2010, 2:50am

Hi, I had the same issue. I have added “nomodeset” to the bootloader defaults. I no longer get the complete lock. e.g. licking “Add” on the yast2 bootloader module froze the system. It would stay up at most 10 mins before a full or partial freeze.

A full freeze was no response at all - no mouse movement, no response to any keystroke, a power down was the only way to proceed.

A partial freeze was quite different. Some windows would continue to respond but many others would not. Sometime I could start a new window, but usually not. Eventually all would freeze (on my Xwindows). Then I could get some response by typing CTRL-ALT-F6. I could log in as root. I would get a prompt. But even a simple command like ls would freeze. Logging in to CTRL-ALT-F5 I tried “shutdown -r 0”. It sent all terms the shutdown message but it didn’t shut down.

A power down was required.

This has happened twice since using nomodeset on boot.

This is now the 3rd time I have booted since using nomodeset and it is easily the longest remaining responsive without a freeze. Maybe I somehow stuffed up nomodeset the first 2 times and now it is working as it should.

I’ll add to this thread if I get another freeze.

Some background info. My computer is a Dell Studio XPS with an i7 core 920 2.67 GHz (8 core) with 8GB RAM dual (Mirrored using Dell’s SAS RAID 1) 640 GB WD disks an ATI Radeon 4550 Gigabyte graphics card, TV card, etc.

djmills · July 23, 2010, 3:44am

I got another partial freeze. Nothing in /var/log/messages at the time of the freeze.

djmills · July 23, 2010, 3:59am

That last one stayed up for 110 minutes. I just had another freeze after only 5 minutes. Nothing in /var/log files to help.

djmills · July 23, 2010, 2:39pm

Lots more freezes. Very frustrating.

DenverD · July 23, 2010, 4:26pm

djmills wrote:
> Lots more freezes. Very frustrating.

could be a totally bad install, did you:

1… get your install image from http://software.opensuse.org/112/en ?
(if not, then where?)
2. check the md5sum of the downloaded iso?
3. do this http://tinyurl.com/yajm2aq before install attempt?

if you answered “no” (or “don’t know”) to any of those then see the
following cites before you start over:
http://en.opensuse.org/Download_Help
http://tinyurl.com/yhf65pv
http://tinyurl.com/ycly3eg

–
DenverD
CAVEAT: http://is.gd/bpoMD [posted via NNTP w/openSUSE 10.3]

oldcpu · July 23, 2010, 7:45pm

Have you installed the rpm : xorg-x11-driver-video-intel-legacy

djmills · July 25, 2010, 9:59am

The iso was downloaded using the torrent option from opensuse.org and burnt to a DVD using K3B’s burn iso image option.

I didn’t do the check installation media step. I’ll try that and then make sure that I have xorg-x11-driver-video-intel-legacy installed and see how that goes.

SixDegrees · July 25, 2010, 1:15pm

I don’t know if this is related, but I had a similar problem during an earlier openSuse upgrade. The solution was to remove the .kde and .kde4 directories in my home directory, then reboot and let KDE replace them. I never bothered tracking down what the actual offender was.

Anyway, it’s quick and easy to try, so if it doesn’t help you’re not out much.

Xelva · July 25, 2010, 1:15pm

I downloaded the correct iso file and checked it after download.
It seems that this is a serious bug, as the same issue is mentionned in two different threads: Kernel panic 11.3 and another one.

djmills · July 25, 2010, 1:59pm

I ran the “Check installation media”. It passed. I have been using Linux since RedHat 5 and openSUSE about a year or so after. I have upgraded many times.

xorg-x11-driver-video-intel-legacy is installed, but so is xorg-x11-driver-video-radeonhd-1.3.0_20100325_f6c9991-1.13.x86_64. How can I tell which is being used?

I am familiar with most of the other information in the docs that DenverD mentions.

My 11.3 system has now been up 1.5 hours. That is probably the 2nd longest time. I’ll leave it going tonight to see how long it lasts.

DenverD · July 25, 2010, 4:42pm

djmills wrote:
> I ran the “Check installation media”. It passed. I have been using
> Linux since RedHat 5 and openSUSE about a year or so after. I have
> upgraded many times.
>
> xorg-x11-driver-video-intel-legacy is installed, but so is
> xorg-x11-driver-video-radeonhd-1.3.0_20100325_f6c9991-1.13.x86_64. How
> can I tell which is being used?
>
> I am familiar with most of the other information in the docs that
> DenverD mentions.
>
> My 11.3 system has now been up 1.5 hours. That is probably the 2nd
> longest time. I’ll leave it going tonight to see how long it lasts.
>
>

looking at three folks with “the same” problem i have to say: perhaps
all of you need to log a bug, see:
http://en.opensuse.org/Submitting_Bug_Reports

well, rather than all of you log a bug, all of you should see if this
bug is already logged…and, if so add a comment including your
particular hardware and symptoms…

and, the first one there if you don’t find a bug report, YOU start it
off…

–
DenverD
CAVEAT: http://is.gd/bpoMD [posted via NNTP w/openSUSE 10.3]

Xelva · July 25, 2010, 7:14pm

As mentioned in another thread, the bug, considered as critical, has been already detected in the RC3 version, and a patch just proposed
https://bugzilla.novell.com/show_bug.cgi?id=615649

May be 11.3 has been issued too quickly. Version 11.2 took some more time to be issued. In my opinion, that was one of the best version I worked with.