Installing on a 2nd computer from the same Flash Drive - Process Hung

I got 13.1 installed on my 1st computer. It took reloading the file on the flash drive using a special program to properly write the iso image. To see the details see the thread ‘Stuck in Grub rescue - Help’. Now, I need to install it on a notebook computer. I am trying to use the same flash drive. I have double checked that the flash drive will boot first. And then it boots to the 2nd screen of the install process where you select ‘Installation’. I am unable to make any selection. The process seems to be hung. Any suggestions on how to get this to install?

Lizzie

Which version, 32-bit or 64-bit?

If 64-bit, maybe the 2nd machine is not a true 64-bit machine.

Also, is one machine UEFI and the other not?

I am installing 32-bit. I don’t know about UEFI. What is UEFI? I just know that they are both HP Pavilion computers. With one being a desktop and the other being a notebook.

Lizzie

UEFI is the new BIOS, so to say.
https://en.wikipedia.org/wiki/Unified_Extensible_Firmware_Interface

Regarding your problem, I know of 2 likely reasons that could cause such a hang during installations.

  • the system doesn’t have a floppy drive but the BIOS says it has, so the installer tries to access it and hangs
  • certain wireless devices seem to freeze the installation because of missing firmware

So try to disable the floppy drive in the BIOS settings if possible.

And if that doesn’t help, try to disable wireless as well. It should be possible to enable it after the installation.

If it is UEFI I think you have to install 64 bit.

But it sounds like the installer is not finding the keyboard? Is this a bluetooth keyboard?

This is an older notebook. It’s BIOS is KE.M1.45 by Phoenix Technologies. There is no floppy setting in the bios and I don’t believe the computer is wireless. Any way I have always had to plug it into a router to access the internet. To double check that it was not the flash drive, I made a new one. It still hangs at the same point. Because of the age of the notebook, it’s processor (Intel Celeron 1.6GHz x86 Family 15 Model 2 Stepping 7), and lack of Ram (1 GB), I chose to install the 32 bit system.

Any other suggestions as to what I could try? I am all ears!!

Julie

On 2014-05-22 09:56, Lizzie wrote:

> x86 Family 15 Model 2 Stepping 7), and lack of Ram (1 GB), I chose to
> install the 32 bit system.

Are you using the live gnome/KDE image? Try the full DVD instead, needs
less memory.

Or, if memory is the problem, the alternative is using another Linux
live (I suggest puppy) to create at least a swap partition in the hard
disk. Then boot again the openSUSE install media, and after booting but
before doing anything else, switch to a text console and activate that
swap partition.

I had to do that on an old laptop of mine, with 500 MiB RAM.


Cheers / Saludos,

Carlos E. R.

(from 13.1 x86_64 “Bottle” (Minas Tirith))

1 GB should be sufficient. I installed it with less and without swap (768 MB) in VMs successfully more than once.

Could you describe the problem in more detail maybe?
F.e. how does it hang, can you still move the mouse, what screen do you mean exactly?
Maybe post a picture.

PS: as I still think it might be related to a missing floppy drive (the notebook doesn’t have one, right?), try to type “brokenmodules=floppy” at the boot menu, where it allows you to select “Boot from Harddisk” or “Installation”.

The processor and RAM should be adequate. I installed openSUSE 13.1 KDE 32-bit on a ThinkPad T23. Its processor is Intel(R) Pentium(R) III Mobile CPU 1133MHz, and it has 1 GB RAM. I installed using the full 32-bit installation DVD.

When the installation gets to the second screen, is there no response to the up arrow, down arrow, or tab keys? Does the mouse pointer work? If you a using the laptop’s internal pointing device, try connecting an external mouse.

Howard

Lots of suggestions to reply to!!

@crmhrm - There is no response to any key not the arrow keys, not the page up and page down keys, and not the touch pad. I tried your suggestion of using a external mouse, but I only have a usb mouse and the bios asked for a ps/2 mouse. Tried it anyway, didn’t work.

@wolfi323 - There is no floppy drive. I tried to put an image of the screen I am stuck on but it did not work. It is the screen that lists Boot from Hard Disk, Installation, Rescue System, etc. You cannot type anything on the boot menu page both because the keyboard does not work and because there is nowhere for anything to be typed.

@robin_listas - I am using the dvd image on a flash drive. I had this problem on both my desktop computer and the notebook which changing to the flash drive solved on the desktop computer. I have not tried your suggestion of using [FONT=microsoft sans serif]puppy to create a swap partition yet, but I will if I have to. I really need to get this notebook operating.

Julie

[/FONT]

You have to upload the picture to a sharing site like http://susepaste.org and post a link or use the image button.

But the problem is clearer now anyway, thanks for the additional information!

Well, you cannot use the mouse on this screen.
And the keyboard does not work apparently.

Can you try to connect an external keyboard? It should work then, I suppose.

Does the machine have a DVD drive?

If so, try booting into a live openSUSE session with the live DVD, see if it will boot.

That might help narrow down the problem.

@wolfi323 - An external keyboard does not work. Again all I have is a USB one and that is not recognized

@Fraser_Bell - I started out with the dvd drive and could not get even this far. It would not load at all. Just gave me a blank screen. Using the flash drive has done the best to date.

Julie

Hi.

I did not mean to try the install that way. I meant to try booting with the live DVD into a live session of openSUSE, see what happens then.

If that does not work, try booting with a Puppy Linux CD, see what happens.

On 2014-05-22 23:16, Lizzie wrote:

> @wolfi323 - There is no floppy drive.

That problem hits precisely when there is no floppy drive, but the
install system tries to check the phantom floppy drive.

> I tried to put an image of the
> screen I am stuck on but it did not work.

Use susepaste.org

> It is the screen that lists
> Boot from Hard Disk, Installation, Rescue System, etc. You cannot type
> anything on the boot menu page both because the keyboard does not work
> and because there is nowhere for anything to be typed.

Well, yes, you can type, but the big problem is that your keyboard does
not work. That’s the main problem, then, the rest is irrelevant for the
moment.

> @robin_listas - I am using the dvd image on a flash drive. I had this
> problem on both my desktop computer and the notebook which changing to
> the flash drive solved on the desktop computer. I have not tried your
> suggestion of using puppy to create a swap partition yet,
> but I will if I have to. I really need to get this notebook operating.

The keyboard problem is more important.


Cheers / Saludos,

Carlos E. R.

(from 13.1 x86_64 “Bottle” (Minas Tirith))

OK the keyboard never worked ie at the first menu it is not seen or can you make a selection then it freezes?

If it is looking for a nonexistent floppy it will appear to freeze while it is looking. Note reports are that it will eventually timeout but may take 10 or 15 min. The real solution is to go into the BIOS and tell the BIOS there is no floppy.

The problem is the the BIOS says there is one and the kernel believes the BIOS so goes looking and looking and looking…

Lizzie,
Is this an HP Pavilion xt118 (slightly different from what is stated at https://forums.opensuse.org/showthread.php/497663-Installing-13-1-On-HP-Pavillion-x118-Notebook?) )? The information at HP site http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lang=en&lc=en&product=238653 for xt118 is consistent with your reported BIOS KE.M1.45 by Phoenix Technologies (and that is the latest BIOS version). What information there is at HP does indicate that the BIOS would support a floppy drive. If there is a BIOS setup entry to disable floppy on your machine, finding it may take some digging through various pages and tabs.

Having said that, I encountered the floppy search hang a couple of times with previous openSUSE versions, but it was always further into the installation procedure, when it was looking at drive and partition configuration. Still, some search delay could be happening at the installation screen.

Does the optical drive really read DVDs? Many notebooks from that era were CD only. There is a network installation image that fits on a CD.

Howard

@crmrhm - You are right it is a Pavilion xt118. I had not notice the t before in the number. That helps. In reading through the BIOS, there is nothing that speciffically says floppy drive, but there is a selection in the Boot Loader that is for Removable Devices. I have it last in the boot order. This computer has a PC Card Slot. I do not have a PC Card for it. It has a QSI CDRW/DVD SBW-241 Drive. So it supposedly does read DVDs.

@gogalthorp - The keyboard never worked. I am never able to make a selection.

@Fraser_Bell - “[FONT=arial]try booting with the live DVD into a live session of openSUSE, see what happens then” By this do you mean to take the live dvd and boot into my other computer that I have openSUSE on already? I am in the process of making a Puppy Linux Cd to see what happens

Julie

[/FONT]

No. The Live DVD should run as a live session off the DVD, does not need openSUSE installed on the machine. Try booting the problem computer with that and see if you have the same keyboard problem.

If that doesn’t work, then try the Puppy CD.

Basically, at this point, I am just trying to see if the machine just boots with either of these operating systems, before looking at how to solve the install problem.

Hm. Maybe you have to enable USB support in the BIOS?