Installation hangs at UEFI machine

Hi all,

I am trying since couple of days to do a fresh install Tumbleweed on a full disc of an ACER Aspire ES1-533-P9FW. The machine is with UEFI bios (no legacy available). The installation goes smoothly until almost to the very end where it hangs at about 97% of Installing the bootloader part. I tried both with UEFI Security enabled and disabled. Googling did not provided me with any meaningful solution.

At installation stage I see that disk partition is properly done with 200Mb reserved for the EFI in FAT.

Any idea would be helpful as currently the machine is with no OS and unusable. Thanks.

Hi and welcome to the Forum :slight_smile:
Did you confirm the Tumbleweed image sha256sums match?

Is the BIOS firmware the latest?

Can you boot from a live/rescue Tumbleweed USB device and check the output from;


efibootmgr -v

If the windows entry is there (and others), might need to clean out before install.

Hello and thank you!

I confirm that the Tumbleweed image matches sha256sums. The install is a fresh one with no other OS on disk and formatted partitions (sda, sda1, etc)

The BIOS firmware is the latest v1.10 available for this model on ACER website.

The output from efibootmgr -v is:

BootCurrent: 0002
Timeout: 0 seconds
BootOrder: 2002,2001,2003
Boot0000* Unknown Device: HD(1,GPT,cb570296-9a2e-4302-a38f-fcc6ec02b510,0x800,0x64000)/File(\EFI\fedora\shim.efi)RC
Boot0001* Unknown Device: HD(1,GPT,cb570296-9a2e-4302-a38f-fcc6ec02b510,0x800,0x64000)/File(\EFI\opensuse\grubx64.efi)RC
Boot0002* ATAPI CDROM: Slimtype DVD A DA8AESH PciRoot(0x0)/Pci(0x12,0x0)/Sata(1,0,0)/CDROM(1,0x75,0x7800)RC
Boot2001* EFI USB Device RC
Boot2002* EFI DVD/CDROM RC
Boot2003* EFI Network RC

Apparently, you used QUOTE tags for the output. It is better to use CODE tags. The “#” icon generates CODE tags.

Boot0000* Unknown Device: HD(1,GPT,cb570296-9a2e-4302-a38f-fcc6ec02b510,0x800,0x64000)/File(\EFI\fedora\shim.efi)RC
Boot0001* Unknown Device: HD(1,GPT,cb570296-9a2e-4302-a38f-fcc6ec02b510,0x800,0x64000)/File(\EFI\opensuse\grubx64.efi)RC

Those two line are probably referring to the hard drive. It is weird that your BIOS thinks that the hard drive is an unknown device.

Maybe go into BIOS settings, and see if the hard drive is properly registered. Perhaps even check the cables and connectors (if you can easily access them).

Hi
I would also suggest deleting both entries and trying a re-install again, but can you also show the disk layout before proceeding;


efibootmgr -b 1 -B 1
efibootmgr -b 0 -B 0
lsblk
gdisk -l /dev/sda

Good afternoon,

The first two commands (efibootmgr -b 1 -B 1 and efibootmgr -b 0 -B 0) just make the whole system freeze. No output whatsoever and I have to do a cold restart.

On the rest:

localhost:/home/linux # lsblk
NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
loop0    7:0    0 743.3M  1 loop /run/initramfs/squashfs_container
loop1    7:1    0   4.2G  1 loop /run/rootfsbase
sda      8:0    0 238.5G  0 disk 
├─sda1   8:1    0   200M  0 part 
├─sda2   8:2    0     2G  0 part 
├─sda3   8:3    0    40G  0 part 
└─sda4   8:4    0 196.3G  0 part 
sr0     11:0    1 848.2M  0 rom  /run/initramfs/live
localhost:/home/linux # gdisk -l /dev/sda                                                         
GPT fdisk (gdisk) version 1.0.1                                                                         
                                                                                                        
Partition table scan:                                                                                   
  MBR: protective                                                                                                 
  BSD: not present                                                                                                
  APM: not present                                                                                                
  GPT: present                                                                                                    
                                                                                                                                  
Found valid GPT with protective MBR; using GPT.                                                                                   
Disk /dev/sda: 500118192 sectors, 238.5 GiB                                                                                       
Logical sector size: 512 bytes                                                                                                    
Disk identifier (GUID): 63DBBE2B-684A-4548-BAF3-E596B0FAD01A                                                                      
Partition table holds up to 128 entries                                                                                           
First usable sector is 34, last usable sector is 500118158                                                                        
Partitions will be aligned on 2048-sector boundaries                                                                                              
Total free space is 2669 sectors (1.3 MiB)                                                                                                        
                                                                                                                                                  
Number  Start (sector)    End (sector)  Size       Code  Name                                                                                     
   1            2048          411647   200.0 MiB   EF00  EFI System Partition                                                                     
   2          411648         4626431   2.0 GiB     8200  primary                                                                                  
   3         4626432        88518655   40.0 GiB    8300  primary                                                                                             
   4        88518656       500117503   196.3 GiB   8300  primary 

Thanks,

Hi
OK, so if you can’t delete manually then one wonders if it’s having the same sort of issue during install finishing up?

By the looks from the entry secure boot is disabled?

What UEFI options are in the BIOS? Disable fastboot?

HI,

The secure boot is disabled. No other UEFI options in bios exept boot priority.
gk

Hi
OK, so are the two entries visible and can they be deleted here? No other places something like fastboot can be set?

Not at all.

Hi
A real funky machine… so the only way I see is via an efi shell, it’s a little complicated but doable, but also may not be needed.

I see even with Ub* a user had to install grub afterwards…
http://www.kaotonik.net/home/thk/acer-aspire-es1-533-p9fw----ubuntu-and-windows-10-installation

There will be a new Tumbleweed image now, maybe download the latest and install that, then look at manually installing grub?