Installation hangs at 93%

Hey, I’m trying to dual boot openSUSE with Win10 using the full DVD image (bootable usb) on a xps 15 (9570) and I can get through the installer gui no problem, but I have issues at the end when all the packages have been installed. The progress bar says Installing Packages… (Remaining: /00:05, 0 packages) and it seems like it gets stuck at this 93% point. I’ve left it on for a while to see if it’ll figure itself out and every once in a while the fans will spool up for a minute or two but then die down. I’ve tried a few different things like clearing all the linux partitions before partitioning new ones for the OS. If it helps, I’ve been distro hopping and had Arch before but I believe I wiped any remnants of it before trying to install openSUSE.

Is there a way I can access the logs while in this installation interface? Or if anyone else ran into this problem I’d love to hear what you did to fix it.

Is this a direct bare metal install, or are you installing to a virtual machine?

I ask, because there’s an open bug on this for virtual machine installs: Bug 1103426.

It was straight to the drive, no VM. 350 GB for Windows and the partitions it needed, and about 120GB for the openSUSE partition.

I have not had that happen with bare-metal installs.

The point at which this is happening for you, is at about when it is running a bunch of scripts to tweak what has been installed. And then it tries to initialize the software configuration by setting up the repos. It contacts the repos at that point, so I suppose a network problem could cause issues. And, after that, it should install the boot loader.

I suggest that you try again.

If you see the same problem, try: CTRL-ALT-F2

That should give you a command line. If it is really frozen, that key combination will have no effect . So I’m mainly suggesting as a test of whether the system is really frozen. At that command line, you can maybe use “ps” to see if things are happening. And then CTRL-ALT-F7 will take you back to the graphic installer if you want to try waiting it out.

Searching XPS 15 9570 some models have NVidia gfx while all models have i7-8750H, which has Intel UHD Graphics 630. If yours has both it probably equates to Optimus technology, which poses special problems with video configuration. It may need Prime and/or Bumblebee to work correctly. While Ctrl-Alt-F2 will give you a shell prompt, Ctrl-Atl-F(other) will have messages, any or some of which may indicate state of completeness to guide what you may try at Ctrl-Alt-F2.

To me it seems to fail at the bootloader stage, so, the last bit. Can you boot the USB installer, pick Boot from Harddisk?

You should find the log in /var/log/YaST2 on the target system.

You need to be root to view that directory and the logs.