Increasing the community support of openSuse - please vote

I was unsure where to post this, as there was not really an appropriate category, admins, feel tree to move this post.

I don’t mean to offend anybody who works hard on this forum, the goal of this post is only to increase the visibility of the openSuse community. I think this is an important goal, as it benefits both the end users as developers and can increase the number of people using this great os. I noticed that stackoverflow is one of the largest online support communities supported by google. openSuse would certainly benefit to be present on this platform (just like Ubuntu is).

I therefore suggested a proper openSuse section on stackoverflow. If you support this, please vote here.

Easier and more ways to get help from the community is, in my opinion, an invaluable tool for any os.

On 11/13/2012 04:06 PM, Dorax wrote:
> I therefore suggested a proper openSuse section on stackoverflow

would be kinda nice if you knew how to type openSUSE before doing such…


dd

Sorry, my mistake, it’s correct on stackoverflow though.

As this is definitely NOT an Get Technical Help Here thread it will be moved.

Please Dorax,
It is nice that you give us the freedom to move your thread to the correct place, but that does not mean that you should not try to do this yourself in the first place. Everybody here is using her/his spare time to make these forums usefull. That is members, mods and admins alike. Time spend on moving threads can better be used in real helping people with problems.

When you would have taken 10 minutes to walk through all the possible (sub)forums and their description, you would never have posted this where it is now. Maybe you could have a bit of a problem in choosing which subforum of Community & fun, but never in choosing one of the Technical Help ones.

To all. This is CLOSED and will be moved. Please wait until moved.

While I agree that openSuSE has about the same level of recognition as
OpenSolaris, I’m not sure that creating another forum on a site that
frankly I’ve never heard of (maybe that’s my problem) is going to
appreciably increase its recognition. At worst it dilutes the support body
across multiple forums and if few follow it, it will appear as a dead
OS/forum.
Just my .02.

Moved and opened again.

They don’t like this spelling either. See openSUSE’s os-prober patch in the official repo:

https://build.opensuse.org/package/view_file?expand=1&file=os-prober-SUSE.patch&package=os-prober&project=openSUSE%3A12.2&rev=da6d4c3c3c811b3b236f94f46d4c1efd

:wink:

The spelling SuSE reminds me of good old times though.

> They don’t like this spelling either. See openSUSE’s os-prober patch in
> the official repo:

LOL, I’ll keep that in mind.

A year or two ago somebody said we needed an OMG blog just like Ubuntu has. He worked on it for about six months and it wasn’t bad, but he’s gone on to other things and the blog has since gone down. Who do you propose would maintain the stack overflow site? If you were to do it, how long do you think you’d keep interest in this hobby? If you decide to take it, be sure to get the name down. That’s openSUSE.

On Tue, 13 Nov 2012 21:06:01 +0000, chief sealth wrote:

>> openSuse would certainly benefit to be present on this platform (just
>> like Ubuntu is).
>>
>> I therefore suggested a proper openSuse section on stackoverflow. If
>> you support this, please vote ‘here’
>> (http://area51.stackexchange.com/proposals/47460/opensuse).

I don’t see that more venues to get help is a good thing for the
community - it dilutes the knowledge base, resulting in people not
finding the expertise they need to get answers to their questions.

We have a group on Facebook, for example, where people /insist/ on asking
for technical assistance, and then they sometimes get angry when nobody
helps them.

But the technical experts /aren’t/ reading the group on Facebook with an
eye towards helping people (if at all), because there’s no easy way to
search the existing Facebook discussions for answers - so if a question
is asked again, they can’t refer easily to the earlier discussion, but
rather have to start over.

To increase the community support of openSUSE, the best thing to do is
consolidate - not diversify - so that the technical expertise is
consolidated and users know that if they ask a question, they’re likely
to get an answer.

Jim

Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

To give an example, I would not go and split my efforts in helping between two (or more) platforms/forums.

That might be a reason for people to go elsewhere to be sure they will not meet me there :wink:

On 11/14/2012 08:05 PM, Jim Henderson wrote:
> users know that if they ask a question, they’re likely
> to get an answer.

and even more important (imho) is for users to know if they ask a
question here they are likely to either get a HELPFUL answer from an
experienced user or a pointer to where they can likely get a better
one (ML/IRC)…


dd

Hm, @Dorax, are you still following this discussion? Never heard from you since you started this more then 24 hours ago.

> Hm, @Dorax, are you still following this discussion? Never heard from
> you since you started this more then 24 hours ago.

Makes you wonder if it was just a ploy to drive users to the other website,
which I found basically unusable like most web forums. NNTP FTW!

On 11/15/2012 04:32 PM, GofBorg wrote:
> Makes you wonder if it was just a ploy to drive users to the other website

happens all too often here…
reminds me of, for example:

http://forums.opensuse.org/english/other-forums/community-fun/surveys-polls/442576-what-should-i-cover-omg-suse.html
where omgsuse.com is now off the air…

imHo: the official Protectors of The Trademark should move to force
consolidation rather than fractionation of effort…


dd

“A ploy”? That implies a thought process! Following Ubuntu around reminds me of the “spray and pray” approach to marketing/advertising. Pointless if a project has a different prospectus or product.

On 2012-11-15 17:18, dd wrote:

> - http://opensuse-community.org/ which now appears anemic, lightly used
> and (for example) its Portal:Repositories lists the most recent guides
> available as 11.1, 11.2 and 11.3

This one is different, because it is used to document things that are
illegal to document on other (official) sites, like the restricted
formats guide, which is up to date, I believe.


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” (Minas Tirith))

or maybe we can have our own stackoverflow system on help.opensuse.org like ask.ubuntu.com?

I’ve been working on a theme here: github.com/marguerite/help.o.o

(I have my hands full until next Jan.)

https://github.com/marguerite/help.o.o Interface is cool
I once tried for getting a live chat in these forums. The conclusion was the same. But I must admit fragmentation is bad choice.

On Fri, 23 Nov 2012 09:46:01 +0000, MargueriteSu wrote:

> or maybe we can have our own stackoverflow system on help.opensuse.org
> like ask.ubuntu.com?

There really isn’t a need - splitting resources between something like
stackoverflow and the forums/mailing lists/IRC doesn’t really promote
unity, and makes it harder for users to know where to ask for help. :slight_smile:

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C