I can not access my hard drive (external)

An error occurred while accessing ‘ACER’, the system responded: org.freedesktop.UDisks.Error.Failed: Error mounting: mount exited with exit code 13: WARNING: Deprecated config file /etc/modprobe.conf, all config files belong into /etc/modprobe.d/.
$MFTMirr does not match $MFT (record 0).
Failed to mount ‘/dev/sdb1’: Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it’s a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the ‘dmraid’ documentation
for more details.

I did try with windows vista to access this HD, the message pop up (the drive is corrupted ).
This HD did not use much ( i guess not completed 100 hours yet).
Please guide me how to resolve this problem.
thanks -

opensuse 11.4
intel P4 - 3.2 MhZ (hyper threading)
Ram : 1Gb

Could be just that the drive has failed. Get a low level scan program from the drive maker. Or see if you can get a smart report from it with the smart command (in Linux) not sure how to do it in Windows. I know 100 hours but it does happen.

I did try with windows vista to access this HD, the message pop up (the drive is corrupted ).
This HD did not use much ( i guess not completed 100 hours yet).
Please guide me how to resolve this problem.
thanks -

error4linux If this drive has no important data and you wish to keep it as NTFS, I would use the Windows Disk Manager to delete the existing partition and repartition and reformat it. If for any reason Windows can not partition and format the hard drive it is then defective and should be returned for a warranty replacement.

Thank You,

thank you gogalthorp
How to use smart command to fix this problem.

when i use Dolphin and click on this external drive this text popup “An error occurred while accessing ‘ACER’, the system responded: org.freedesktop.UDisks.Error.Failed: Error mounting: mount exited with exit code 13: WARNING: Deprecated config file /etc/modprobe.conf, all config files belong into /etc/modprobe.d/.
$MFTMirr does not match $MFT (record 0).
Failed to mount ‘/dev/sdb1’: Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it’s a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the ‘dmraid’ documentation
for more details.”

thank you jdmcdaniel3
Yes I want all the data.

I used smart
**
linux-3656:/home/# smartctl -i /dev/sdb**
smartctl 5.40 2010-10-16 r3189 [i686-pc-linux-gnu] (SUSE RPM)
Copyright (C) 2002-10 by Bruce Allen, smartmontools

/dev/sdb: Unknown USB bridge [0x13fd:0x1840 (0x102)]
Smartctl: please specify device type with the -d option.

Use smartctl -h to get a usage summary

then i type the following:
linux-3656:/home/ # smartctl -i /dev/sdb1
smartctl 5.40 2010-10-16 r3189 [i686-pc-linux-gnu] (SUSE RPM)
Copyright (C) 2002-10 by Bruce Allen, smartmontools

Device: Generic External Version: 1.02
scsiModePageOffset: response length too short, resp_len=4 offset=4 bd_len=0
>> Terminate command early due to bad response to IEC mode page
A mandatory SMART command failed: exiting. To continue, add one or more ‘-T permissive’ options.

On 2011-11-15 21:36, error4linux wrote:
> How to use smart command to fix this problem.

Man smartctl


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

smartctl will fix nothing it will tell you if the drive is going or is bad.

On 2011-11-15 23:16, gogalthorp wrote:
>
> smartctl will fix nothing it will tell you if the drive is going or is
> bad.

Absolutely.

And I prefer the checkup utility from the manufacturer. For example,
Seagate has one, which prints the return data under warranty for the disk.


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

On 2011-11-15 22:06, error4linux wrote:
> I used smart

Put code output inside code tags, please. Advanced editor, #.

However, support for ‘s.m.a.r.t.’ functions via usb is limited, due to
limitations of the the external box chipset.

I suggest reading what man smartctl says on the “-d” option, just in case.


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)