I have been trying to get access to my company server using opensuse. For that I need to have citrix access gateway working. My company has a webpage and within it a link for employee access. After putting my username and password it will start open an Citrix Access Gateway window but it won’t load the applications I need. I just show in that area the message: “the page isn’t redirecting properly”. Note that it opens and works well in windows 7.
What I have done:
-downloaded the citrix plugin for linux RPM
-I downloaded and installed openmotif 32 bits (the citrix plugin is 32 bits)
-I changed gnashplayer to 32 bits (after unsuccesfully trying with the default 64 bits)
-I copied the certificates of my company webpage to to usr/lic/ICAclient/keystore/Cacerts with the native crt extension.
-I installed the citrix plugin after the previous steps.
I am not sure if I skipped something or I have to further configurate the citrix receiver. I tried doing so:
-going to View (in citrix receiver), click in Citrix XenApp view. I will ask me to put the url. I entered the url (the web address of my company server) but I got the message: “Citrix Xen App can not update the configuration information…”
Please help. I do not have more ideas about what to do.
weverjames wrote:
> Please help. I do not have more ideas about what to do.
you are welcome to hang out here hoping a CITRIX guru happens by (i’m
not one), but if you have completely exhausted all the documentation
on how to properly install and set up the Linux client used to play
with your company’s gateway, then i’d suggest you might need to go to
the place where the CITRIX gurus hang out…
another way of me saying that is: i don’t think you have an openSUSE
problem, nor an openSUSE application problem…
hmmmm, you may be having an openSUSE networking problem: have you
tried disabled IPv6? well, you didn’t say which version of openSUSE
you are using and the way to disable IPv6 is different for 11.2 and
11.3, google or advanced search the openSUSE forums for the how to, or
post again with your version and desktop environment and someone will
give you the correct directions…
Hi, I’m connecting to my company network via Citrix for the last couple of years using OpenSUSE 11.1(thinking about upgrading to 11.3).
Anyway, I think that vpnc is installed by default but if not you can use Yast to install it.
in the /etc/vpnc directory there is a default.conf file(if not create it) which I have it updated with my company’s info like this:
IPSec gateway retriever.rsp.rxxxxs.com
IPSec ID roxxxxxx
IPSec secret vxxxxxx
XAuth username abc.def
the bolded info have to be updated by you.
As admin(or via sudo) you have to run at the prompt the command:
vpnc , which will ask you for password for which i’m using the token number.
After that I’m connected and i’m in my work network, you can find your new ip address which will confirm that. From here you can connect via any protocol to any machines in the network you have access to and to your machine which most probably is a Windows you can connect via Remote Desktop Connection which is another tool installed( i think by default) or maybe not and you can find it with YAST.
I had encountered some issues few times and i will tell you about them once you can connect, just let me know.
That’s it and that’s how I connect. I hope is the same for you.
The previous suggestion to remove IPv6 is mandatory at least for me. that should be removed via YAST->network. if you cannot find it I will provide you the steps.
good luck and i will try to help you more if you are not successfull(time permitting).
thanks dmera for replyin. I disabled the VP6 in yast. However it did not work. I do not how to configurate vpn and have it working with firefox. Probably that is the problem. I checked for the configuration folder that you pointed. My system doe not have it. I also have Kvpn installed but I do not how to use it. Citrix receiver is installed and the plugin is included in the plugin folder of mozilla firefox. However seem that they are not working together. Just trying to guess.
not sure why you need firefox. the connection is done via the vpnc application which will connect you to the work network via sshd protocol.
so step 1. go in yast ->Software->Software management and search for vpnc
if not there install it.
Not sure what you mean by firefox plugin as I never used that. I tried kvpn but i was not successfull a couple of years back.
if you have the info I mentioned earlier, in the directory i mentioned after you install vpnc modify the file default.conf
let me know and we’ll walk through this together.
Depending on which version I use sometimes I have to open the ICA file in something like kwrite and then check the preferences and change it to the wfica.sh
the reason why I have to use firefox is because my work has its own webpage and the access to the Citrix portal is through a link in that webpage. Therefore all is done in a webpage setting:
-When I click in the link, I will be redirected to other webpage asking me for my username and password. When I enter that information a Citrix Access Gateway windows opens with different links and the application I need to use. At least that is what happens when I use windows in my laptop. However with linux, when I enter my login information, the applications won’t load. There will be no connection.
So I guess that in my case I just need to use the CAG plugin for linux in order to connect to work???
I do have vpnc already installed. No such a folder or file of preferences or configurations.
Sorry for confusing you I was thinking about Cisco VPN and misread Citrix with Cisco. My mind was connecting wrong wires. Don’t know how to connect via Citrix from OpenSuse.
That’s all I can do and sorry for confusion.
Good luck!
Have you tried it with your firewall disabled and have you checked to make sure the port you need is open.
The problem I have is my router will not let it pass and I have tried a lot to get pass it.
The only way to get it to work on my end is lose the router and plug straight in to the modem.
> -I changed gnashplayer to 32 bits (after unsuccesfully trying with the
> default 64 bits)
> -I copied the certificates of my company webpage to to
> usr/lic/ICAclient/keystore/Cacerts with the native crt extension.
> -I installed the citrix plugin after the previous steps.
>
I am not a citrix guru, I just saw that you use the gnashplayer (and assume
you use it because your citrix client needs flash? and you mention it in the
same post)
Gnash is not that mature (I tried it several times but it works not well for
me).
You can try to use the flashplayer plugin (I wonder if it is not installed
by default for you since it is one of the first things the system recommends
to install after the first boot).
Go into yast uninstall gnash and search for flashplayer.
Restart your firefox afterwards (or log out from your desktop session and
login again).
I wish somebody could help. I even looked for local expertise in craiglist. This is so important for me to get access to my company Citrix portal, than I would pay to have the job done. However there is no that kind of service for linux in my area.
This render my system semifunctional, only useful for checking emails and internet browsing. Thats pity considering that I like opensuse more than windows.
Any advice guys?
>
> I wish somebody could help. I even looked for local expertise in
> craiglist. This is so important for me to get access to my company
> Citrix portal, than I would pay to have the job done. However there is
> no that kind of service for linux in my area.
> This render my system semifunctional, only useful for checking emails
> and internet browsing. Thats pity considering that I like opensuse more
> than windows.
> Any advice guys?
>
>
Did you try to ask also in some citrix forum (I have no idea if something
like that exists)?
It seems we have not so many (if at all) citrix users here. Maybe at a
citrix forum you will find some people who mangaed to work with the browser
plugin from linux.
I know this sounds like “unconditional surrender” but I would give it a try.
> I posted in citrix forum. no answers. Thanks anyway
>
I guess my suggestion to change gnash to the proprietary flashplayer did not
help?
The only thing I can do is to ask on monday in the company (I remember we
had a citrix for testing which was accessed somehow with the browser 2 years
ago, I do not know the technical details, maybe the person who made this has
an idea what might be needed for linux). But I cannot ask him earlier.
Yes, I uninstalled gnash and installed adobe flash player. did not work.
Thanks for following up. I will follow this thread in case you post any suggestions/solutions to this problem.
Thanks all of you for your time.
First of all, here’s some good news: I’ve been using openSUSE to connect to many different Citrix gateways without problems, so I think we can figure this out. In my line of business, I sometimes need to connect to 2-3 different customer’s Citrix sites in a single day and it all works.
OK - let’s start at the beginning, your original post seems to have all the right steps, but let’s check some versions. My install version of the ICAClient is:
~> rpm -q ICAClient
ICAClient-11.100-1.i386
-going to View (in citrix receiver), click in Citrix XenApp view. I will ask me to put the url. I entered the url (the web address of my company server) but I got the message: “Citrix Xen App can not update the configuration information…”
I’m not following this step at all. After you’ve installed the Citrix client, you will need to tell Firefox to run the /usr/lib/ICAClient/wfica.sh application whenever a .ica file is downloaded. To do this, you click on the link in the Citrix Web page that opens one of your company’s application. Firefox then asks you if you want to run or download it, click Open With and navigate to /usr/lib/ICAClient/wfica.sh. This will launch the Citrix application right there. You can tick the box for “Always open” and Firefox will automatically open the Citrix app whenever you click on the link.
the problem is that the menu with the applications is never loaded. It just said in the page:
The page isn’t redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
* This problem can sometimes be caused by disabling or refusing to accept
cookies…
I do not what the problems are. Cookies are enabled.