I have recently installed Leap 15.3 I also have a separate intallation of Leap 15.2. I have HP Deskjet F735, Multi-function device. I have installed HPLIP (both for printer and scanner are shown in YAST) through YAST. The printer function operates fine in both 15.2 and 15.3.
The problem is with using the scanner. I cannot bring up the HPLIP-SANE interface for the scanner. To scan a document I am forced to use Windows. Could someone guide me on how to get HPLIP-SANE working?
Thanks.
PrakashC
Connected on USB or Wlan/Lan??
USB! Stand alone system.
PrakashC
Did you run hp-setup as root?
Running set up through YAST. That should be same as running as root.
PrakashC
Can you run it once more in Terminal as root?
Could not run it as “hp-toolbox” or “hplip-sane” or “hplip”. A lbit confused. Could you please tell me what command to use?
Thanks.
PrakashC
Regards
susejunky
Yes, I did just now. It only sets up the printer, not the scanner!
PrakashC
Yast----Hardware----Scanner----add
The scanner gets detected but not configured. The message is "Driver hpaio may work but was not tested.
hp-doctor of kconsole reports “error: This distro (i.e suse 15.3) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no)”
If I opt to continue I get following response:
error: ‘avahi-utils’ package is missing/incompatible
error: ‘python3-notify2’ package is missing/incompatible
error: ‘dbus-1-python3-devel’ package is missing/incompatible
error: ‘dbus-1-python3’ package is missing/incompatible
What I feel is that HPLIP has been prepared for printer end only and not to handle the scanner. BTW I have already added hplip-scan-utils.
Does
scanimage -L
show the scanner?
Regards
susejunky
Yes, it shows the correct data that is “device `hpaio:/usb/Deskjet_F735?serial=CN9554W0PQ05B1’ is a Hewlett-Packard Deskjet_F735 all-in-one”.
PrakashC
start a scanner application (xsane, simplescan…), does it see the scanner
Will
scanimage --format=png >pic.png
produce a valid picture file pic.png?
If not, did the command produce any error messages?
Is there anything in the journal?
journalctl -p 3
(should be run as “root”)
Regards
susejunky
Also:
please do not say:
Yes, it shows the correct data that is “device `hpaio:/usb/Deskjet_F735?serial=CN9554W0PQ05B1’ is a Hewlett-Packard Deskjet_F735 all-in-one”.
Post it here in Code-Tags, also with the whole commandline and the next comandline after that output:
ich@linux64:~> scanimage -L
device `hpaio:/net/ENVY_4520_series?ip=192.168.0.253' is a Hewlett-Packard ENVY_4520_series all-in-one
ich@linux64:~>
Both xsane and scanlite cane see and use the scanner.
localhost:~ # scanimage -L
device `hpaio:/usb/Deskjet_F735?serial=CN9554W0PQ05B1' is a Hewlett-Packard Deskjet_F735 all-in-one
PrakashC
It does produce a valid file.
Regards
PrakashC
Do i understand this correctly:
Your problem is that some HP-tool cannot access your scanner, but sane and xsane work with your scanner?
If that is the case then i will not be able to help you any further because i do not have a HP-scanner and therefore do not use any HP-tools for scanning. Sorry!
Good luck.
susejunky
Thank you. Yes, now I can make out that the problem is with the HPLIP tool itself. Will take it up at HPLIP site.
PrakashC