HP-Toolbox problem.

On openSUSE 10.3 hp-toolbox worked and gave feedback OK for users. I have now done a clean install of openSUSE 11.1 with an upgrade to KDE 4.2.00 release 83.3. hp-toolbox came with the install, not done separately.

The problem is I’m having to add users to the lp group to get it to work correctly, else it doesn’t show status messages, ink levels, although printing is OK. I don’t remember doing this for 10.3.

Is this OK or is there a potential security problem here?

Has anyone else had to do this?

Regards, Steve.

Steve,

what version? HPLIP 2.8.12 and Device Manager 15.0 work fine here without any additional group membership. I think this is the HP toolbox from Packman, though.

Uwe

Same versions, same source, Packman.

Running without being in lp group:-

steve@DiningRoom:~> hp-toolbox &
[1] 5893
steve@DiningRoom:~>
HP Linux Imaging and Printing System (ver. 2.8.12)
HP Device Manager ver. 15.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

QSettings: failed to open file ‘/usr/lib/qt3//etc/settings/qt_plugins_3.3rc’
error: Unable to communicate with device (code=12): hp:/usb/Photosmart_D7100_series?serial=MY68HF92QC04SF
warning: Device not found

But running after adding lp group:-
steve@DiningRoom:~> hp-toolbox &
[1] 6686
steve@DiningRoom:~>
HP Linux Imaging and Printing System (ver. 2.8.12)
HP Device Manager ver. 15.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

QSettings: failed to open file ‘/usr/lib/qt3//etc/settings/qt_plugins_3.3rc’

HP Linux Imaging and Printing System (ver. 2.8.12)
System Tray Status Service ver. 2.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

/usr/lib/python2.6/site-packages/dbus/connection.py:242: DeprecationWarning: object.init() takes no parameters
super(Connection, self).init(*args, **kwargs)
QSettings: failed to open file ‘/usr/lib/qt3//etc/settings/qt_plugins_3.3rc’

Regards, Steve.

Steve,

sorry, I totally ignored the USB connection (my printers are usually network printers).
For HP printers on USB, the user must be member of the lp group, IIRC. So you set it up correctly. Remove your user from the group and run hp-check as that user: It will complain about you not being member of the lp group.

Uwe

Packman version was crashing plasma and panel on my machine.

I reverted to using the version that shipped with the system.

Thanks buckesfeld.

brucecadieux could you expand on your comment.

Intermittantly on startup I get an HP icon stuck at the top of the screen and, if I remember correctly, hp-system (not sure of wording) on the taskbar. The only way I can get rid of both is to right click on hp-system and click close.

Is this what was happening to you?

Regards, Steve.

Running KDE 4.2 I could sit and watch as hp-systray would try and load and the whole desktop would go black, or the panel would completely disappear or both :stuck_out_tongue:

It took me a little while to catch what was causing it, so started watching closely and it was everytime hp-systray would start to load.

I went into Yast, searched for hplip, selected versions, and selected the older version and everything works the way it should.

No more problems with it loading.

Now I just have to take the time to select keep hplip if I do an upgrade all in list in Yast.

  • stevegoodey,

KDE4, right? I never figured out what causes this. Try installing and loading the KDE3 networkmanager, because that seems to reliable fix the “iocn not going to tray” issue here.

Uwe