HP Pavilion HDX


I’ve been trying to solve this problem via to other linux forums, but despite all the suggestions I’ve been unsuccesful.
Maybe there are other suggestions to try, and someone here have them?

I’ve been running Ubuntu (8.04 and 8.10, as well as the alpha 5 for 9.04) but cannot get any sound from my laptop… Thought I’d try OpenSUSE 11.1 as well, but no sound here either.
So as things are right now, I’m stuck with Windows… Can anyone think of anything I might try to get sound?


Have a read of this SDB:AudioTroubleshooting - openSUSE also,wait for our resident audio GURU,olcpu, to spot your post


My main volunteer effort on openSUSE is to attempt to help users get basic sound functioning (as long as their hardware is not on the Linux incompatibility list: Audio - linux incompatibility list - for example, I don’t waste time trying to help users with Creative X-FI sound devices).

If you are still using openSUSE, you could try working your way thru the openSUSE audio troubleshooting guide:
SDB:AudioTroubleshooting - openSUSE

Ensure you moved both master and PCM volume and headphone controls up in your mixer to 95% when testing sound. After you have confirmed basic sound you can move those down to a lower level to remove distortion.

To test your sound I recommend you try each of these sound tests (as both a regular user, and with root permissions) to see if one might work: speaker-test -Dplug:front -c2 -l5 -twavNote Linux is case sensitive, and “D” is not the same as “d”. To stop the above test, while the konsole/xterm has the mouse focus, press <CTRL><C> on the keyboard. Note you should check your mixer settings (kmix if using KDE, and alsamixer if using Gnome) to ensure that PCM and Master Volume are set around 75%. Note the test for surround sound is different.

If that test yields errors, try instead this more simple test: speaker-test -c2 -l5 -twavYou should hear a lady’s voice say ‘FRONT LEFT’,‘FRONT RIGHT’ five times. If you hear that , then stop now and let us know, as your basic sound works and your problem may be with codecs or something else.

If you have no success with the audio troubleshooting guide, then I will need more information if I am to make a recommendation … So can you provide more very detailed information so a good recommendation can be given? In the case of openSUSE-11.1, you can do that, with your PC connected to the internet, by opening a gnome-terminal or a kde konsole and typing with root permissions twice:/usr/sbin/alsa-info.shthe first time it will update the diagnostic script, and the second time that will run the diagnostic script and post the output to a web site on the Internet. It will give you the URL of the web site. Please post that URL here. Just the URL.

Also, please to provide additional information, copy and paste the following commands one line at a time into a gnome-terminal or a konsole and post here the output: rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

Which HDX model is it? I’ve been thinking of buying one and so far found two recent threads on forums about sound problems. In the other thread ([ubuntu] Can i install ubuntu on my new HP HDX - Ubuntu Forums]([ubuntu] Can i install ubuntu on my new HP HDX)) someone suggested the following steps:

Open Volume Control.
Device should read HDA Intel (Alsa mixer).
Go Preferences.
Add Surround.
Close Preferences.
You should now see a Surround channel.
Make sure mute (at the bottom of the channel) is off.
Crank up the volume on the Surround channel.
Now try it.

Thanks, I’ll give this a shot during this coming week!


I followed the “SDB:AudioTroubleshooting” without hearing anything. I came to the step where I deleted the soundcard and ran the “alsaconf” command as root.
Upon completing that command, without any error messages, I receive error messages when running the test command “speaker-test -c2 -l5 -twav”:

Playback open error: -111,Connection refused
ALSA lib pulse.c:272:(pulse_connect) PulseAudio: Unable to connect: Connection refused

Any idea what could be wrong here?


Same assessment as you - sound is not working …

Did you try the other test?

Try as both a regular user, and with root permissions.

And then …


HP Pavilion HDX Very pricey but cost less than what I expected. It only cost a few bucks for than a 17inch macbook pro.