hp device tool

running suse 11.0… downloaded all printer software…hplip, cups, etc.
HP systray icon shows up on desktop when starting. problem is…
when i try to use the hp device mgr get msg saying “no device found or
unsupported”… strange because i set up printer on cups and i can
print just fine, but as i say “device mgr” won’t work…

any help greatly appreciated

many thanks


emilemma

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Hi
Did you run the hp-setup tool as root user?


Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 11.1 x86 Kernel 2.6.27.7-4-default
up 2 days 6:38, 1 user, load average: 0.84, 1.06, 0.55
GPU GeForce 6600 TE/6200 TE - Driver Version: 177.82

yea, i sure did and it just keeps on adding more printers…
bummer!!!


emilemma

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View this thread: http://forums.opensuse.org/showthread.php?t=401965

Hi
Delete them all from cups, YaST etc and then restart hplip and cups.

Then re run hp-setup, not YaST :slight_smile:


Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 11.1 x86 Kernel 2.6.27.7-4-default
up 2 days 7:15, 4 users, load average: 0.48, 0.22, 0.21
GPU GeForce 6600 TE/6200 TE - Driver Version: 177.82

i’ll give it a try…

thanks


emilemma

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tried all that with same result… printer shows up in cups & prints ok
but hp-device mgr a no go…


emilemma

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View this thread: http://forums.opensuse.org/showthread.php?t=401965

FYI… i resolved problem by downloading hplip… from hp website &
installed it. hp-device mgr works ok now…


emilemma

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