HP Deskjet Ink Advantage 2545 Scanner

English Hardware
#1

Hello,

I was very pleased that when I purchased my new HP 2545, my opensuse
13.1 system picked it up and installed it right away. It made things
very easy.

Now I am trying to get the scanner function working, and it is not very
easy - perhaps someone can help tell me what to do.

The first thing I did was I found that HP says the scanner function
works with opensuse 13.1 on this device, based on this page:
http://hplipopensource.com/hplip-web/models/deskjet_aio/deskjet_2540_series.html

So I installed hplip from the repositories, and then I opened up yast2
and went to the scanner configuration. It says it detected the scanner,
but it was “not configured.” So I hit the edit button and my specific
model is not listed, but it took the generic hp all in one option. I
picked that, and hit ok.

Here on this image you can see what is listed under scanners in yast on
my device:

http://picpaste.com/scanner1-Ze95QCnU.jpg

So I assumed that since the scanner is listed now and the driver is
configured, it should be able to scan. I went to the kicker, typed in
“scan”, and it said it could not find any configured scanners. Here is a
snapshot of what it gave:

http://picpaste.com/scanner2-yC1asfiM.jpg

Can anyone tell me what to do next? I would like to try and get this
scanner to work if possible.

Thanks in advance,
George

–
G.O.
Box #1: 13.1 | KDE 4.11 | AMD Phenom IIX4 | 64 | 16GB
Box #2: 13.1 | KDE 4.11 | AMD Athlon X3 | 64 | 4GB
Laptop: 13.1 | KDE 4.11 | Core i7-2620M | 64 | 8GB

#2

On Sat 15 Feb 2014 06:16:34 AM CST, grglsn wrote:

Hello,

I was very pleased that when I purchased my new HP 2545, my opensuse
13.1 system picked it up and installed it right away. It made things
very easy.

Now I am trying to get the scanner function working, and it is not very
easy - perhaps someone can help tell me what to do.

The first thing I did was I found that HP says the scanner function
works with opensuse 13.1 on this device, based on this page:
http://hplipopensource.com/hplip-web/models/deskjet_aio/deskjet_2540_series.html

So I installed hplip from the repositories, and then I opened up yast2
and went to the scanner configuration. It says it detected the scanner,
but it was “not configured.” So I hit the edit button and my specific
model is not listed, but it took the generic hp all in one option. I
picked that, and hit ok.

Here on this image you can see what is listed under scanners in yast on
my device:

http://picpaste.com/scanner1-Ze95QCnU.jpg

So I assumed that since the scanner is listed now and the driver is
configured, it should be able to scan. I went to the kicker, typed in
“scan”, and it said it could not find any configured scanners. Here is
a snapshot of what it gave:

http://picpaste.com/scanner2-yC1asfiM.jpg

Can anyone tell me what to do next? I would like to try and get this
scanner to work if possible.

Thanks in advance,
George

Hi
As root user run hp-setup, then as user run hp-toolbox

–
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.2 Kernel 3.11.10-7-desktop
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#3

On 02/15/2014 02:37 PM, malcolmlewis wrote:
>

> On Sat 15 Feb 2014 06:16:34 AM CST, grglsn wrote:
>
>
>
>

> Hi
> As root user run hp-setup, then as user run hp-toolbox
>

I am running hp-toolbox, and it gives me a “Device communication error.”
Then if I go to print something, like from Libreoffice, the device
communication error disappears. But then it comes back if I hit the
refresh button on hp-toolbox.

I hit the button on diagnose the hplip driver, and it had me install a
bunch of new packages, which all installed ok. However, it had 2 sets of
warnings written in red:


Checking for HPLIP updates....
error: HPLIP upgrade is disabled by openSUSE for security reasons, see
https://bugzilla.novell.com/show_bug.cgi?id=853405 - if you like to
upgrade HPLIP, use an openSUSE software package manager like YaST or zypper.
Completed..
error: Failed to upgrade latest HPLIP. Is hp-upgrade already running
(i.e. foreground or background)?

I don’t think that was a problem, because according to zypper I am
running the latest hplip software.

However, this one is a problem, though I don’t know if it has anything
to do with the scanner function:


---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------


Deskjet-2540-series
-------------------
Type: Printer
Device URI: hp:/usb/Deskjet_2540_series?serial=CN39B2BHS205XK
PPD: /etc/cups/ppd/Deskjet-2540-series.ppd
PPD Description: HP Deskjet 2540 Series, hpcups 3.13.10
Printer ready to printr Deskjet-2540-series is idle.  enabled since Sat
15 Feb 2014 03:25:35 PM PHT
error: Unable to communicate with device (code=12):
hp:/usb/Deskjet_2540_series?serial=CN39B2BHS205XK
error: Device not found
error: Communication status: Failed

I don’t see anything on the hp-toolbox about the scanner function.

My printer side works fine, even though the hp-toolbox says it has a
communication error.

–
G.O.
Box #1: 13.1 | KDE 4.11 | AMD Phenom IIX4 | 64 | 16GB
Box #2: 13.1 | KDE 4.11 | AMD Athlon X3 | 64 | 4GB
Laptop: 13.1 | KDE 4.11 | Core i7-2620M | 64 | 8GB

#4 
error: Unable to communicate with device (code=12):

This error may relate to not having the correct device permissions. Check that you are a member of the ‘lp’ and ‘sys’ groups. Confirm with

groups

If not already a member of the groups, do the following

su -

Enter root paasword when prompted, then do (using your username)

usermod -a -G sys <username>

usermod -a G lp <username>