Hello,
I have been using suse 11.0 for a while and all of a suuden it prints everything too large and will not fit on the page no matter what I set the orientation to. PDF, ods & doc files all the same, even the CUPS test print page is too large. I tried resetting everything and even removed it through Yast & reinstalled it, still no luck. When I go to the CUPS page and try to reconfigure it asks for my PW and my root info does not work.
Any help would be appreciated. I am using KDE 3.5 on this box if that makes any difference.
M13 wrote:
> I have been using suse 11.0 for a while and all of a suuden it prints
> everything too large and will not fit on the page no matter what I set
> the orientation to. PDF, ods & doc files all the same, even the CUPS
> test print page is too large.
Weird :-?
What does it say “cat /etc/papersize”?
> I tried resetting everything and even
> removed it through Yast & reinstalled it, still no luck. When I go to
> the CUPS page and try to reconfigure it asks for my PW and my root info
> does not work.
I would go with Cups and “hpijs” driver, first. But you have to be allowed
to enter Cups with your root’s password. What is the output of…?:
su -c ‘cat /etc/cups/cupsd.conf | grep SystemGroup’
su -c ‘cat /etc/cups/cupsd.conf | grep DefaultAuthType’
Greetings,
–
Camaleón
Thank you for the reply.
What does it say “cat /etc/papersize”?
Letter
When I put:
su -c ‘cat /etc/cups/cupsd.conf | grep SystemGroup’
I get:
sys root
su -c ‘cat /etc/cups/cupsd.conf | grep DefaultAuthType’
I get:
Basic
Thank you very much.
M13 wrote:
>> What does it say “cat /etc/papersize”?
> Letter
Seems o.k
> I am sorry, I am very weak with the command line and must be doing
> something wrong. When I put either:
>> su -c ‘cat /etc/cups/cupsd.conf | grep SystemGroup’
> or
>> su -c ‘cat /etc/cups/cupsd.conf | grep DefaultAuthType’
> in the terminal I get nothing but a >. So tried entering su -c and that
> was not correct either. So I tried su then then after pw -c and that is
> still not right. Can you make it any clearer for me please.
No problem… Maybe a copy/paste issue :-?.
Just get root by typing “su” in a terminal, give the root’s password and
press enter. Then just type:
cat /etc/cups/cupsd.conf | grep SystemGroup
And put the result here.
After that, type:
cat /etc/cups/cupsd.conf | grep DefaultAuthType
And put the output.
If none of the above works, being root, just type:
cat /etc/cups/cupsd.conf
Greetings,
–
Camaleón
Thanks for the help, here is what I got.
cat /etc/cups/cupsd.conf | grep SystemGroup
sys root
cat /etc/cups/cupsd.conf | grep DefaultAuthType
basic
Does that sound out of sorts?
M13 wrote:
> Thanks for the help, here is what I got.
>> cat /etc/cups/cupsd.conf | grep SystemGroup
> sys root
>> cat /etc/cups/cupsd.conf | grep DefaultAuthType
> basic
Thanks… I am using a news reader and didn’t note the changes you made in
your response O:-)
> Does that sound out of sorts?
That’s what I have, also.
Well, mine says “DefaultAuthType Basic” with the first letter in
uppercase “B”. Check that :-?
I am able to login with “http://localhost:631/” and using “root” as username
and root’s password to make any change.
BTW, just try adding a new printer with Cups and when prompted, enter root
as username and its password.
Greetings,
–
Camaleón
Thank you Camaleon, it was a capital B, I just mis-typed. I tried installing a new printer through CUPs using “http://localhost:631/” and it will not accept my password. I rechecked everything, tried in caps, no caps still no access.
M13 wrote:
> Thank you Camaleon, it was a capital B, I just mis-typed. I tried
> installing a new printer through CUPs using “http://localhost:631/” and
> it will not accept my password. I rechecked everything, tried in caps,
> no caps still no access.
Very strange, indeed :-?
Can you please take a look into “/var/log/cups/error_log”
and “/var/log/cups/access_log”?
There should be some lines registering the error while trying to modify the
printer and adding a new one.
Greetings,
–
Camaleón
I am starting to think this may have happened after updating the kernel. Here is what the logs say for today:
“/var/log/cups/error_log”
I [21/Jun/2009:07:22:50 -0700] Listening to 127.0.0.1:631 (IPv4)
I [21/Jun/2009:07:22:50 -0700] Listening to 127.0.0.1:631 (IPv4)
I [21/Jun/2009:07:22:50 -0700] Listening to ::1:631 (IPv6)
I [21/Jun/2009:07:22:50 -0700] Listening to /var/run/cups/cups.sock (Domain)
I [21/Jun/2009:07:22:50 -0700] Loaded configuration file “/etc/cups/cupsd.conf”
I [21/Jun/2009:07:22:50 -0700] Using default TempDir of /var/spool/cups/tmp…
I [21/Jun/2009:07:22:50 -0700] Configured for up to 100 clients.
I [21/Jun/2009:07:22:50 -0700] Allowing up to 100 client connections per host.
I [21/Jun/2009:07:22:50 -0700] Using policy “default” as the default!
I [21/Jun/2009:07:22:50 -0700] Full reload is required.
I [21/Jun/2009:07:22:50 -0700] Loaded MIME database from ‘/etc/cups’: 37 types, 40 filters…
I [21/Jun/2009:07:22:50 -0700] Loading job cache file “/etc/cups/yes/job.cache”…
I [21/Jun/2009:07:22:50 -0700] Full reload complete.
I [21/Jun/2009:07:22:50 -0700] Cleaning out old temporary files in “/var/spool/cups/tmp”…
I [21/Jun/2009:07:23:02 -0700] Listening to 127.0.0.1:631 on fd 1…
E [21/Jun/2009:07:23:02 -0700] Unable to bind socket for address 127.0.0.1:631 - Address already in use.
I [21/Jun/2009:07:23:02 -0700] Listening to ::1:631 on fd 3…
I [21/Jun/2009:07:23:02 -0700] Listening to /var/run/cups/cups.sock on fd 4…
I [21/Jun/2009:07:23:02 -0700] Resuming new connection processing…
I [21/Jun/2009:10:21:43 -0700] Started “/usr/lib/cups/cgi-bin/admin.cgi” (pid=4279)
I [21/Jun/2009:10:22:44 -0700] Started “/usr/lib/cups/cgi-bin/admin.cgi” (pid=4280)
I [21/Jun/2009:10:22:44 -0700] Started “/usr/lib/cups/daemon/cups-deviced” (pid=4281)
I [21/Jun/2009:10:22:57 -0700] Started “/usr/lib/cups/cgi-bin/admin.cgi” (pid=4300)
I [21/Jun/2009:10:22:57 -0700] Started “/usr/lib/cups/daemon/cups-driverd” (pid=4301)
I [21/Jun/2009:10:23:27 -0700] Started “/usr/lib/cups/cgi-bin/admin.cgi” (pid=4303)
E [21/Jun/2009:10:23:27 -0700] CUPS-Add-Modify-Printer: Unauthorized
I [21/Jun/2009:10:23:50 -0700] Started “/usr/lib/cups/cgi-bin/admin.cgi” (pid=4304)
E [21/Jun/2009:10:23:50 -0700] CUPS-Add-Modify-Printer: Unauthorized
E [21/Jun/2009:10:23:50 -0700] CUPS-Add-Modify-Printer: Unauthorized
E [21/Jun/2009:10:23:50 -0700] CUPS-Add-Modify-Printer: Unauthorized
E [21/Jun/2009:10:23:50 -0700] CUPS-Add-Modify-Printer: Unauthorized
E [21/Jun/2009:10:24:30 -0700] cupsdAuthorize: pam_authenticate() returned 10 (User not known to the underlying authentication module)!
I [21/Jun/2009:10:24:30 -0700] Started “/usr/lib/cups/cgi-bin/admin.cgi” (pid=4305)
E [21/Jun/2009:10:24:30 -0700] CUPS-Add-Modify-Printer: Unauthorized
E [21/Jun/2009:10:25:19 -0700] cupsdAuthorize: pam_authenticate() returned 10 (User not known to the underlying authentication module)!
I [21/Jun/2009:10:25:19 -0700] Started “/usr/lib/cups/cgi-bin/admin.cgi” (pid=4318)
E [21/Jun/2009:10:25:19 -0700] CUPS-Add-Modify-Printer: Unauthorized
E [21/Jun/2009:10:25:39 -0700] cupsdAuthorize: pam_authenticate() returned 10 (User not known to the underlying authentication module)!
I [21/Jun/2009:10:25:39 -0700] Started “/usr/lib/cups/cgi-bin/admin.cgi” (pid=4319)
E [21/Jun/2009:10:25:39 -0700] CUPS-Add-Modify-Printer: Unauthorized
I [21/Jun/2009:10:26:03 -0700] Started “/usr/lib/cups/cgi-bin/admin.cgi” (pid=4320)
E [21/Jun/2009:10:26:03 -0700] CUPS-Add-Modify-Printer: Unauthorized
E [21/Jun/2009:10:26:03 -0700] CUPS-Add-Modify-Printer: Unauthorized
E [21/Jun/2009:10:26:03 -0700] CUPS-Add-Modify-Printer: Unauthorized
E [21/Jun/2009:10:26:03 -0700] CUPS-Add-Modify-Printer: Unauthorized
I [21/Jun/2009:11:21:43 -0700] Started “/usr/lib/cups/cgi-bin/help.cgi” (pid=4444)
I [21/Jun/2009:11:21:48 -0700] Started “/usr/lib/cups/cgi-bin/jobs.cgi” (pid=4445)
I [21/Jun/2009:11:21:52 -0700] Started “/usr/lib/cups/cgi-bin/admin.cgi” (pid=4446)
/var/log/cups/access_log
localhost - - [21/Jun/2009:10:21:39 -0700] “GET / HTTP/1.1” 200 5242 - -
localhost - - [21/Jun/2009:10:21:39 -0700] “GET /cups.css HTTP/1.1” 200 3998 - -
localhost - - [21/Jun/2009:10:21:39 -0700] “GET /favicon.ico HTTP/1.1” 200 3638 - -
localhost - - [21/Jun/2009:10:21:39 -0700] “GET /images/top-left.gif HTTP/1.1” 200 473 - -
localhost - - [21/Jun/2009:10:21:39 -0700] “GET /images/top-middle.gif HTTP/1.1” 200 1144 - -
localhost - - [21/Jun/2009:10:21:39 -0700] “GET /images/tab-right.gif HTTP/1.1” 200 47 - -
localhost - - [21/Jun/2009:10:21:39 -0700] “GET /images/button-help.gif HTTP/1.1” 200 256 - -
localhost - - [21/Jun/2009:10:21:39 -0700] “GET /images/button-manage-classes.gif HTTP/1.1” 200 522 - -
localhost - - [21/Jun/2009:10:21:39 -0700] “GET /images/button-manage-jobs.gif HTTP/1.1” 200 450 - -
localhost - - [21/Jun/2009:10:21:39 -0700] “GET /images/happy.gif HTTP/1.1” 200 3522 - -
localhost - - [21/Jun/2009:10:21:39 -0700] “GET /images/bottom-left.gif HTTP/1.1” 200 122 - -
localhost - - [21/Jun/2009:10:21:40 -0700] “GET /images/top-right.gif HTTP/1.1” 200 121 - -
localhost - - [21/Jun/2009:10:21:40 -0700] “GET /images/button-add-class.gif HTTP/1.1” 200 387 - -
localhost - - [21/Jun/2009:10:21:40 -0700] “GET /images/tab-left.gif HTTP/1.1” 200 46 - -
localhost - - [21/Jun/2009:10:21:40 -0700] “GET /images/button-manage-server.gif HTTP/1.1” 200 493 - -
localhost - - [21/Jun/2009:10:21:40 -0700] “GET /images/button-manage-printers.gif HTTP/1.1” 200 508 - -
localhost - - [21/Jun/2009:10:21:40 -0700] “GET /images/button-add-printer.gif HTTP/1.1” 200 401 - -
localhost - - [21/Jun/2009:10:21:40 -0700] “GET /images/bottom-right.gif HTTP/1.1” 200 123 - -
localhost - - [21/Jun/2009:10:21:40 -0700] “GET /images/bottom-right.gif HTTP/1.1” 200 123 - -
localhost - - [21/Jun/2009:10:21:40 -0700] “GET /images/button-manage-server.gif HTTP/1.1” 200 493 - -
localhost - - [21/Jun/2009:10:21:43 -0700] “GET /admin?OP=add-printer HTTP/1.1” 200 0 - -
localhost - - [21/Jun/2009:10:21:43 -0700] “GET /admin?OP=add-printer HTTP/1.1” 200 4130 - -
localhost - - [21/Jun/2009:10:21:43 -0700] “GET /images/button-continue.gif HTTP/1.1” 200 345 - -
localhost - - [21/Jun/2009:10:22:44 -0700] “POST /admin HTTP/1.1” 200 94 - -
localhost - - [21/Jun/2009:10:22:44 -0700] “POST / HTTP/1.1” 200 1498 CUPS-Get-Devices -
localhost - - [21/Jun/2009:10:22:44 -0700] “POST /admin HTTP/1.1” 200 4475 - -
localhost - - [21/Jun/2009:10:22:57 -0700] “POST /admin HTTP/1.1” 200 204 - -
localhost - - [21/Jun/2009:10:22:57 -0700] “POST / HTTP/1.1” 200 618014 CUPS-Get-PPDs -
localhost - - [21/Jun/2009:10:22:57 -0700] “POST /admin HTTP/1.1” 200 162367 - -
localhost - - [21/Jun/2009:10:23:27 -0700] “POST /admin HTTP/1.1” 200 1538 - -
localhost - - [21/Jun/2009:10:23:27 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - - [21/Jun/2009:10:23:27 -0700] “POST /admin HTTP/1.1” 401 1538 - -
localhost - - [21/Jun/2009:10:23:27 -0700] “POST /admin HTTP/1.1” 200 1538 - -
localhost - mech13 [21/Jun/2009:10:23:50 -0700] “POST /admin HTTP/1.1” 200 1538 - -
localhost - - [21/Jun/2009:10:23:50 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - mech13 [21/Jun/2009:10:23:50 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - mech13 [21/Jun/2009:10:23:50 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - mech13 [21/Jun/2009:10:23:50 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - mech13 [21/Jun/2009:10:23:50 -0700] “POST /admin HTTP/1.1” 401 1538 - -
localhost - mech13 [21/Jun/2009:10:23:50 -0700] “POST /admin HTTP/1.1” 200 1538 - -
localhost - - [21/Jun/2009:10:24:30 -0700] “POST /admin HTTP/1.1” 200 1538 - -
localhost - - [21/Jun/2009:10:24:30 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - - [21/Jun/2009:10:24:30 -0700] “POST /admin HTTP/1.1” 401 1538 - -
localhost - - [21/Jun/2009:10:24:30 -0700] “POST /admin HTTP/1.1” 200 1538 - -
localhost - - [21/Jun/2009:10:25:19 -0700] “POST /admin HTTP/1.1” 200 1539 - -
localhost - - [21/Jun/2009:10:25:19 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - - [21/Jun/2009:10:25:19 -0700] “POST /admin HTTP/1.1” 401 1539 - -
localhost - - [21/Jun/2009:10:25:19 -0700] “POST /admin HTTP/1.1” 200 1539 - -
localhost - - [21/Jun/2009:10:25:39 -0700] “POST /admin HTTP/1.1” 200 1539 - -
localhost - - [21/Jun/2009:10:25:39 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - - [21/Jun/2009:10:25:39 -0700] “POST /admin HTTP/1.1” 401 1539 - -
localhost - - [21/Jun/2009:10:25:39 -0700] “POST /admin HTTP/1.1” 200 1539 - -
localhost - mech13 [21/Jun/2009:10:26:03 -0700] “POST /admin HTTP/1.1” 200 1539 - -
localhost - - [21/Jun/2009:10:26:03 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - mech13 [21/Jun/2009:10:26:03 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - mech13 [21/Jun/2009:10:26:03 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - mech13 [21/Jun/2009:10:26:03 -0700] “POST /admin/ HTTP/1.1” 401 339 CUPS-Add-Modify-Printer successful-ok
localhost - mech13 [21/Jun/2009:10:26:03 -0700] “POST /admin HTTP/1.1” 401 1539 - -
localhost - mech13 [21/Jun/2009:10:26:03 -0700] “POST /admin HTTP/1.1” 200 1539 - -
localhost - mech13 [21/Jun/2009:11:21:43 -0700] “GET /help/ HTTP/1.1” 200 0 - -
localhost - mech13 [21/Jun/2009:11:21:43 -0700] “GET /help/ HTTP/1.1” 200 4691 - -
localhost - mech13 [21/Jun/2009:11:21:43 -0700] “GET /images/button-search.gif HTTP/1.1” 200 332 - -
localhost - mech13 [21/Jun/2009:11:21:43 -0700] “GET /images/button-clear.gif HTTP/1.1” 200 279 - -
localhost - mech13 [21/Jun/2009:11:21:48 -0700] “GET /jobs/ HTTP/1.1” 200 0 - -
localhost - - [21/Jun/2009:11:21:48 -0700] “POST / HTTP/1.1” 200 438 Get-Jobs successful-ok
localhost - mech13 [21/Jun/2009:11:21:48 -0700] “GET /jobs/ HTTP/1.1” 200 3865 - -
localhost - mech13 [21/Jun/2009:11:21:48 -0700] “GET /images/button-show-completed.gif HTTP/1.1” 200 626 - -
localhost - mech13 [21/Jun/2009:11:21:48 -0700] “GET /images/button-show-all.gif HTTP/1.1” 200 472 - -
localhost - mech13 [21/Jun/2009:11:21:52 -0700] “GET /admin HTTP/1.1” 200 0 - -
localhost - - [21/Jun/2009:11:21:52 -0700] “POST / HTTP/1.1” 200 107 Get-Subscriptions client-error-not-found
localhost - mech13 [21/Jun/2009:11:21:52 -0700] “GET /admin HTTP/1.1” 200 6007 - -
localhost - mech13 [21/Jun/2009:11:21:52 -0700] “GET /images/button-find-new-printers.gif HTTP/1.1” 200 509 - -
localhost - mech13 [21/Jun/2009:11:21:52 -0700] “GET /images/button-edit-configuration-file.gif HTTP/1.1” 200 562 - -
localhost - mech13 [21/Jun/2009:11:21:52 -0700] “GET /images/button-view-page-log.gif HTTP/1.1” 200 496 - -
localhost - mech13 [21/Jun/2009:11:21:52 -0700] “GET /images/button-change-settings.gif HTTP/1.1” 200 521 - -
localhost - mech13 [21/Jun/2009:11:21:52 -0700] “GET /images/button-change-settings.gif HTTP/1.1” 200 521 - -
localhost - mech13 [21/Jun/2009:11:21:52 -0700] “GET /images/button-view-access-log.gif HTTP/1.1” 200 534 - -
localhost - mech13 [21/Jun/2009:11:21:52 -0700] “GET /images/button-view-error-log.gif HTTP/1.1” 200 473 - -
localhost - mech13 [21/Jun/2009:11:21:52 -0700] “GET /images/button-add-rss-subscription.gif HTTP/1.1” 200 624 - -
localhost - mech13 [21/Jun/2009:11:21:52 -0700] “GET /images/button-add-rss-subscription.gif HTTP/1.1” 200 624 - -
If more log info is needed please let me know, it goes back about a year. Thank you again for your help.
M13 wrote:
> I am starting to think this may have happened after updating the kernel.
> Here is what the logs say for today:
>> “/var/log/cups/error_log”
> E [21/Jun/2009:10:23:50 -0700] CUPS-Add-Modify-Printer: Unauthorized
> E [21/Jun/2009:10:24:30 -0700] cupsdAuthorize: pam_authenticate()
> returned 10 (User not known to the underlying authentication module)!
Mmm, I don’t like these lines…
>> /var/log/cups/access_log
> localhost - - [21/Jun/2009:10:24:30 -0700] “POST /admin HTTP/1.1” 200
> 1538 - -
> localhost - - [21/Jun/2009:10:24:30 -0700] “POST /admin/ HTTP/1.1” 401
> 339 CUPS-Add-Modify-Printer successful-ok
And here, at the same time, it says the printer was successfully modified
but it is not.
> If more log info is needed please let me know, it goes back about a
> year. Thank you again for your help.
Not sure what is happening here, but better put the
whole /etc/cups/cupsd.conf file content so we can check all the “auth”
sections (as the file is a bit long, you can use and external service,
like “pastebin”).
Greetings,
–
Camaleón
happens with opensuse
does not recognize or a printer
lexmark usb laser e321l detected, but there is no way to install YaST
I think the developers are forgetting the topic of printers
tecno69 wrote:
> happens with opensuse
> does not recognize or a printer
> lexmark usb laser e321l detected, but there is no way to install YaST
> I think the developers are forgetting the topic of printers
Please, better open a new thread so people can see what is your problem and
lend you a hand. Maybe you are experiencing another issue, different to
this one 
Greetings,
–
Camaleón