Ok, folks, this has been asked for, and fought over, several times. For several reasons, openSuSE forums are not going to mark the thread “SOLVED” any time in the near future. BUT, there is a compromise, where you can mark your thread SOLVED, and all the mod and old-timers concerns are answered too! What is this magic answer? Tags. Just tags.
On YOUR threads, you can edit the TAGS. Even some time in the future, you will still be able to edit the TAGS! If it’s not your thread, you can’t!
So, way down at the bottom of the thread is a row, on the left is “Tags”, on the right is “Edit Tags”. Guess which one works to edit tags?
Now, in that tag section, enter “SOLVED”, or “Solved”, or whatever font/caps version of solved you want to enter! Bingo, now somebody can search for posts, and INCLUDE, or EXCLUDE “solved”.
One can search for “solved”, or one can search to exclude “solved” from the results.
For those who are interested in more detail, here is an excerpt of why threads are NOT marked SOLVED in the openSuSE forums.
Without wanting to open a new debate, just take a closer look in *buntu’s fora for example. “SOLVED” is no guarantee for a solution provided in the post, nor for the problem being solved. By no means.
Some years ago I joined some small dutch forum, where “real solutions” were moved to a separate part of the forum, IIRC called “Solved and solution provided”.
An excellent idea, knurpht! We could do that TOO! Lol - marking threads as solved is just too plain common-sense useful to not do something. It is a way for the OP to say TY, it is a way for the helper to filter out stuff not to pay attention to, it is a way for the seeker to find something similar, that MIGHT be relevant, and for that seeker to know that another seeker found an answer, even if not the right one for the current seeker. And . . .
Once we get the wiki back up and running, let’s take a look at where our help and how-to’s stand. I THINK openSuSE might have some of the better documentation around, but right now it is hard to tell - since one can’t find stuff. Ooops - I correct myself, knurpht can find it, but he is THE CHAMPION google-fu artiste! Many others may look up to me, but I am no more than a humble student of knurpht’s ability! *
I have half an hour before I must go - I’ll go see if I can review a wiki doc in that time frame.
TTFN.
Maybe there could be “solved” for real solutions and “answered” for problems which have no solution jet (and could lead to a bug report or an entry in features/openFATE).
And sometimes the first problem in a thread is solved but this lead to an other problem. Should the opener of a thread then asked someone to split the tread (if the opener has not done that before)?
First, AFAIK we cannot split threads.
Second: a “solution” that leads to an other problem, IMHO is no solution, a hack/workaround at most.
The forums are meant to meet/help/get help, not as a kind of filter for bugreporting/feature requests.
Any user has the option to change the title of his reply, by using the ‘Post Reply’ button instead of the individual post’s ‘Reply’ button. Just to show I’ll post a duplicate with a changed title
First, AFAIK we cannot split threads.
Second: a “solution” that leads to an other problem, IMHO is no solution, a hack/workaround at most.
The forums are meant to meet/help/get help, not as a kind of filter for bugreporting/feature requests.
Any user has the option to change the title of his reply, by using the ‘Post Reply’ button instead of the individual post’s ‘Reply’ button. Just to show I’ll post a duplicate with a changed title
The ‘Reply’ button is to reply to a post ( button is embedded is post), the ‘Post Reply’ button is to post a reply in the thread, i.e. to the original post. This opens a new page where it’s possible for http users to change the title.
[quote="“Knurpht,post:8,topic:43105”]
First, AFAIK we cannot split threads.
So if the answer to my problem leeds to another question (and a different subjekt) I should open a new thread or only change the “Title”?
So you would not mark a tread which led only to a workaround or to the conclusion that there is no solution (jet) “solved”? Then we agree on that point.
3.1.
Helping an other user who has the same problem should be an purpose of the HELP section, too, should it not?
3.2.
What should be the purpose of making a tread “solved”?
3.2.2.
Telling the ones who are able to help that they do not need to look in that thread anymore? Shouldn’t they not look in thread where is only a workaround? But maybe they want to look first in the threads without an solution or a workaround?
3.3.
Can a help forum really help in many cases if there had to be a change in the programming to leed to a real solution? Can the user normally differ between that cases if they ask the question?
I think if “Marking a Thread SOLVED” is really wanted it should discussed (and maybe declared)
4.1. - for what purpose(s) this marking should be made
4.2. depending on a) - how “SOLVED” should be defined.
spokesinger wrote:
> And using the “Post Reply” doesn’t break the thread for nntp users? That
> was the major argument against including “Solved” in the title!
i think it depends on the nntp client…i’m using TBird it is not
bothered by subject changes, it threads based on referenced messages
in the header…
i’ve used several clients in the past that changing subject broke
threading…but, i think there are very few of those left…maybe
slrn…
i’ve used pan and knode here too, but i don’t remember how they blah
blah blah
Whats about a single posting with changed title with “solved” and only solved or something like this in the maintext?
Would/Could this make much harm anyhow?
On Mon, 03 May 2010 22:22:08 +0000, DenverD wrote:
> i’ve used several clients in the past that changing subject broke
> threading…but, i think there are very few of those left…maybe
> slrn…
Most clients have a setting for threading by subject. I depend on the
references headers exclusively, so threads like this one (for instance)
show threaded properly for me.
I think a thread concerns normally only with a concrete problem (of one person with one software configuration and one hardware configuration). If the problem is solved for the asking person he/she may mark the thread solved and help so an other person with an equal problem to find this thread.
If equal problems are asked often a willing and able member maybe make a HOW-TO (an instruction,more generally but step by step and with his/her own comment) in the forum or under HOWTOs - openSUSE .
A wiki-article should be a just more abstract defining and explaining (a WHAT-IS not a HOW-TO).
So I do not see why marking a thread “solved” should be the opposite or only something conflicting with writing an article. If I had a concrete question and this would be solved/rated solved by me: that will make me not qualified to write an hole article at least in most cases.
On 2010-02-02, Knurpht <Knurpht@no-mx.forums.opensuse.org> wrote:
>
> Without wanting to open a new debate, just take a closer look in
> *buntu’s fora for example. “SOLVED” is no guarantee for a solution
> provided in the post, nor for the problem being solved. By no means.
> Some years ago I joined some small dutch forum, where “real solutions”
> were moved to a separate part of the forum, IIRC called “Solved and
> solution provided”.
Anyway, who defines that a issue is solved? How many times does someone come
up with some solution, only to have another poster come up with a better
(easier, cleaner, safer, …) way ?
–
Any time things appear to be going better, you have overlooked
something.
:)