Hello Everyone. I have an email application that crashes very often and after it crashes I cant restarted unless I log off. I tried to find the PID with the help of ps -ef and top but it was not listed. Does any one knows how to debug the program as I run it. or is there a command to see what is going on?
hgallo,
First of all I would look into the log files to see if there’s any info
thee that may shed a light as to what is going on. If there’s nothing
in there you may try debugging using GDB (The GNU Debugger).
Just google for ‘gdb’ there’s a whole lot of info on how to use it.
–
Niclas Ekstedt, CNA/CNE/CNS/CLS
Systems Engineer
Atea Sverige AB
what is the email application?
did it suddenly begin to crash (like after an upgrade, or?)
if you installed it with YaST: have you tried uninstalling and then
reinstalling just that program with YaST??
–
goldie
Yeah I checked the /var/log/messages but there is nothing there, and the gdb program brings me to a (GDB) prompt I havent been able to figure out how to use it.
The application is lotus notes. and no there was no upgrade, it seems that every time I get an email that redirects me to a website it makes it go down. i wont start after that, it doesnt happen all the time though…
i may be wrong, but it sounds more like a Lotus Notes problem than an
openSUSE problem…have you tried any of the IBM sites?
like, maybe:
http://www-10.lotus.com/ldd/dominowiki.nsf/
http://www-01.ibm.com/software/lotus/support/notes/support.html
https://www.ibm.com/developerworks/lotus/community/
one thing you might try is launching the app in a terminal and then
when it crashes look at the terminal and see if there are any
interesting output…
and, is notes logging to /var/log something? have you looked at the
logs to see if there are any error messages??
–
goldie
hgallo,
> The application is lotus notes. and no there was no upgrade, it seems
> that every time I get an email that redirects me to a website it makes
> it go down. i wont start after that, it doesnt happen all the time
> though…
Lotus 'Notes you say, have you checked if there are any patches available?
So this is something you build yourself, AFAIK, there’s no special opensuse
builds available, or was this a prebuilt rpm package you installed?
–
Niclas Ekstedt, CNA/CNE/CNS/CLS
Systems Engineer
Atea Sverige AB
hgallo,
> Yeah I checked the /var/log/messages but there is nothing there, and
> the gdb program brings me to a (GDB) prompt I havent been able to figure
> out how to use it.
http://linux.bytesex.org/gdb.html is a good place to start for using gdb.
However I seriously doubt it will give you much. You’d better ask in the
Lotus Notes forums if there are any.
–
Niclas Ekstedt, CNA/CNE/CNS/CLS
Systems Engineer
Atea Sverige AB
Thank you i will give that a try and see what happens, so far I found out that the application crashes for sure when you click on a link that redirects you to a website.
Hmmm so I was able to catch the error on the terminal, this is what i got:
/opt/ibm/lotus/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.xulrunner.runtime.linux.x86_6.2.0.200811140851/xulrunner/libmozjs.so [0x9965314d]
/opt/ibm/lotus/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.xulrunner.runtime.linux.x86_6.2.0.200811140851/xulrunner/libmozjs.so [0x99659d11]
/opt/ibm/lotus/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.xulrunner.runtime.linux.x86_6.2.0.200811140851/xulrunner/libmozjs.so [0x9965b5c6]
/opt/ibm/lotus/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.xulrunner.runtime.linux.x86_6.2.0.200811140851/xulrunner/libmozjs.so [0x9964b2ca]
JVMDUMP006I Processing dump event “gpf”, detail “” - please wait.
JVMDUMP007I JVM Requesting System dump using ‘/home/hgallo/lotus/notes/data/workspace/logs/core.20090822.151047.4241.0001.dmp’
JVMDUMP010I System dump written to /home/hgallo/lotus/notes/data/workspace/logs/core.20090822.151047.4241.0001.dmp
JVMDUMP007I JVM Requesting Snap dump using ‘/home/hgallo/lotus/notes/data/workspace/logs/Snap.20090822.151047.4241.0002.trc’
JVMDUMP012E Error in Snap dump: {no trace engine}
JVMDUMP007I JVM Requesting Java dump using ‘/home/hgallo/lotus/notes/data/workspace/logs/javacore.20090822.151047.4241.0003.txt’
JVMDUMP010I Java dump written to /home/hgallo/lotus/notes/data/workspace/logs/javacore.20090822.151047.4241.0003.txt
JVMDUMP013I Processed dump event “gpf”, detail “”.
chamix/gdi/screen/chamscreendc.cpp 85 Error gdk_drawable_get_colormap returns NULL, use system colormap instead
chamix/gdi/screen/chamscreendc.cpp 85 Error gdk_drawable_get_colormap returns NULL, use system colormap instead
chamix/gdi/screen/chamscreendc.cpp 85 Error gdk_drawable_get_colormap returns NULL, use system colormap instead
chamix/gdi/screen/chamscreendc.cpp 85 Error gdk_drawable_get_colormap returns NULL, use system colormap instead
chamix/gdi/screen/chamscreendc.cpp 85 Error gdk_drawable_get_colormap returns NULL, use system colormap instead
chamix/gdi/screen/chamscreendc.cpp 85 Error gdk_drawable_get_colormap returns NULL, use system colormap instead
Stack base = 0x00001086, Stack size = 1080894630 bytes
Fatal Error signal = 0x0000000b PID/TID = 4230/-1272473744
Segmentation fault
ok so I figured it out. I just had to set the application lotus notes to open links with the browser that is default to the operating system. So much for nothing.