headphones don't work

English Hardware
#1

Hello, I have a N82J ASUS Laptop and I installed openSUSE 11.4 but I had some problems with the sound. At the beginning the sound didn’t work. After some study I could make it work but still the mic didn’t. After trying I could make the sound and the mic work, but the headphones are not working. I need some help.

I think that the following information is useful:
/usr/sbin/alsa-info.sh
http://www.alsa-project.org/db/?f=dfec9a652687227808db5a9290fde5c4c7c03663

rpm -qa ‘alsa’

alsa-plugins-32bit-1.0.24-6.1.x86_64
alsa-plugins-1.0.24-6.1.x86_64
alsa-1.0.24.1-3.1.x86_64
alsa-oss-1.0.17-32.1.x86_64
alsa-oss-32bit-1.0.17-32.1.x86_64
alsa-devel-1.0.24.1-3.1.x86_64
alsa-utils-1.0.24.2-3.1.x86_64
alsa-plugins-pulse-32bit-1.0.24-6.1.x86_64
alsa-plugins-pulse-1.0.24-6.1.x86_64

rpm -qa ‘pulse’

pulseaudio-module-gconf-0.9.22-6.9.1.x86_64
libpulse-devel-0.9.22-6.9.1.x86_64
libpulse0-32bit-0.9.22-6.9.1.x86_64
libxine1-pulse-1.1.19-4.4.x86_64
libpulse0-0.9.22-6.9.1.x86_64
pulseaudio-esound-compat-0.9.22-6.9.1.x86_64
libpulse-browse0-0.9.22-6.9.1.x86_64
pulseaudio-utils-0.9.22-6.9.1.x86_64
pulseaudio-module-jack-0.9.22-6.9.1.x86_64
libpulse-mainloop-glib0-0.9.22-6.9.1.x86_64
pulseaudio-module-lirc-0.9.22-6.9.1.x86_64
pulseaudio-0.9.22-6.9.1.x86_64
pulseaudio-module-zeroconf-0.9.22-6.9.1.x86_64
pulseaudio-module-bluetooth-0.9.22-6.9.1.x86_64
alsa-plugins-pulse-32bit-1.0.24-6.1.x86_64
pulseaudio-module-x11-0.9.22-6.9.1.x86_64
alsa-plugins-pulse-1.0.24-6.1.x86_64

rpm -q libasound2

libasound2-1.0.24.1-3.1.x86_64

uname -a

Linux linux-dei0 2.6.37.1-1.2-desktop #1 SMP PREEMPT 2011-02-21 10:34:10 +0100 x86_64 x86_64 x86_64 GNU/Linux

cat /etc/modprobe.d/50-sound.conf

options snd-hda-intel model=lifebook
options snd slots=snd-hda-intel,snd-hda-intel

u1Nb.8oF6wknb3R4:5 Series/3400 Series Chipset High Definition Audio

alias snd-card-0 snd-hda-intel

NXNs.XgJmG2X_e22:nVidia Corporation

alias snd-card-1 snd-hda-intel

#2

Volume slider in the mixer settings?

#3

I think that the volume slider is not the problem. The problem is the following: The speakers work but when I plug the headphones nothing happens, it’s like if the headphones weren’t on the machine, ie, the speakers don’t shut and you don’t listen anything on the headphones… any idea?

#4

May be, I have another problem. I have access to the master volume slider, BUT I don’t see any Headphone Jack Sense" or “Line Jack Sense” mixer switch…

#5

KDE or Gnome?

#6

KDE…

#7

Have you been to System Settings>Multimedia>Phonon>Speaker Setup and looked at Connector?

If you prefer all pulseaudio settings in one applet, install and run “pavucontrol”.

#8

Yes, I have. And I have done both things…

#9

I can’t see any headphones in your report from /usr/sbin/alsa-info.sh either.

Have you been to Yast>Hardware>Sound>Other>Volume e.g “headphone” channel could be in “other channels” there (mine is)?

If not, your sound chip and headphones in particular have not been properly configured/detected by kernel/alsa.

#10

Well… that’s the problem… I don’t have a “headphone” channel and I don’t know how to solve this issue… any idea?

#11

You may have to configure kmix to show the channels you want

#12

I have already tried that, but I don’t have the possibility to select the desired channel.

#13

You can’t cofigure them if there not detected/configured by alsa and picked up by Phonon.

#14

Ok, I agree with you. But how can I do to make the system detect/configure correctly my sound card?

#15

I note a 64-bit openSUSE-11.4 with the 2.6.37.1-1.2-desktop kernel on an ASUSTeK Computer Inc. N82JQ PC with the Realtek ALC269VB hardware audio codec with the alsa version 1.0.23 (Driver), 1.0.24.1 (library) and 1.0.24.2 (utilities).

I also note you applied the model option ‘lifebook’. Why is it you believe that is the model option that should be applied ? I note in the alsa documentation for the ALC269 the following model option list:


ALC269
======
  basic		Basic preset
  quanta	Quanta FL1
  laptop-amic	Laptops with analog-mic input
  laptop-dmic	Laptops with digital-mic input
  fujitsu	FSC Amilo
  lifebook	Fujitsu Lifebook S6420
  auto		auto-config reading BIOS (default)

Did you try each of those one at a time ? … and restart alsa and test when trying each ?

If changing the model option does not help, you could try updating alsa to the latest cutting edge version, carefully following this guide: SDB:Alsa-update - openSUSE

#16

PROBLEM SOLVED: yes! that’s the answer. At the beginning I solved the problem of the mic and the speaker by choosing the “lifebook” mode… few minutes ago I tried with “auto” and it worked!

Thanks for the help!
Bye!

#17

Great news. Congratulation on solving this. Thanks for sharing your solution.