headphones don't work

Hello, I have a N82J ASUS Laptop and I installed openSUSE 11.4 but I had some problems with the sound. At the beginning the sound didn’t work. After some study I could make it work but still the mic didn’t. After trying I could make the sound and the mic work, but the headphones are not working. I need some help.

I think that the following information is useful:
/usr/sbin/alsa-info.sh
http://www.alsa-project.org/db/?f=dfec9a652687227808db5a9290fde5c4c7c03663

rpm -qa ‘alsa

alsa-plugins-32bit-1.0.24-6.1.x86_64
alsa-plugins-1.0.24-6.1.x86_64
alsa-1.0.24.1-3.1.x86_64
alsa-oss-1.0.17-32.1.x86_64
alsa-oss-32bit-1.0.17-32.1.x86_64
alsa-devel-1.0.24.1-3.1.x86_64
alsa-utils-1.0.24.2-3.1.x86_64
alsa-plugins-pulse-32bit-1.0.24-6.1.x86_64
alsa-plugins-pulse-1.0.24-6.1.x86_64

rpm -qa ‘pulse

pulseaudio-module-gconf-0.9.22-6.9.1.x86_64
libpulse-devel-0.9.22-6.9.1.x86_64
libpulse0-32bit-0.9.22-6.9.1.x86_64
libxine1-pulse-1.1.19-4.4.x86_64
libpulse0-0.9.22-6.9.1.x86_64
pulseaudio-esound-compat-0.9.22-6.9.1.x86_64
libpulse-browse0-0.9.22-6.9.1.x86_64
pulseaudio-utils-0.9.22-6.9.1.x86_64
pulseaudio-module-jack-0.9.22-6.9.1.x86_64
libpulse-mainloop-glib0-0.9.22-6.9.1.x86_64
pulseaudio-module-lirc-0.9.22-6.9.1.x86_64
pulseaudio-0.9.22-6.9.1.x86_64
pulseaudio-module-zeroconf-0.9.22-6.9.1.x86_64
pulseaudio-module-bluetooth-0.9.22-6.9.1.x86_64
alsa-plugins-pulse-32bit-1.0.24-6.1.x86_64
pulseaudio-module-x11-0.9.22-6.9.1.x86_64
alsa-plugins-pulse-1.0.24-6.1.x86_64

rpm -q libasound2

libasound2-1.0.24.1-3.1.x86_64

uname -a

Linux linux-dei0 2.6.37.1-1.2-desktop #1 SMP PREEMPT 2011-02-21 10:34:10 +0100 x86_64 x86_64 x86_64 GNU/Linux

cat /etc/modprobe.d/50-sound.conf

options snd-hda-intel model=lifebook
options snd slots=snd-hda-intel,snd-hda-intel

u1Nb.8oF6wknb3R4:5 Series/3400 Series Chipset High Definition Audio

alias snd-card-0 snd-hda-intel

NXNs.XgJmG2X_e22:nVidia Corporation

alias snd-card-1 snd-hda-intel

Volume slider in the mixer settings?

I think that the volume slider is not the problem. The problem is the following: The speakers work but when I plug the headphones nothing happens, it’s like if the headphones weren’t on the machine, ie, the speakers don’t shut and you don’t listen anything on the headphones… any idea?

May be, I have another problem. I have access to the master volume slider, BUT I don’t see any Headphone Jack Sense" or “Line Jack Sense” mixer switch…

KDE or Gnome?

KDE…

Have you been to System Settings>Multimedia>Phonon>Speaker Setup and looked at Connector?

If you prefer all pulseaudio settings in one applet, install and run “pavucontrol”.

Yes, I have. And I have done both things…

I can’t see any headphones in your report from /usr/sbin/alsa-info.sh either.

Have you been to Yast>Hardware>Sound>Other>Volume e.g “headphone” channel could be in “other channels” there (mine is)?

If not, your sound chip and headphones in particular have not been properly configured/detected by kernel/alsa.

Well… that’s the problem… I don’t have a “headphone” channel and I don’t know how to solve this issue… any idea?

You may have to configure kmix to show the channels you want

I have already tried that, but I don’t have the possibility to select the desired channel.

You can’t cofigure them if there not detected/configured by alsa and picked up by Phonon.

Ok, I agree with you. But how can I do to make the system detect/configure correctly my sound card?

I note a 64-bit openSUSE-11.4 with the 2.6.37.1-1.2-desktop kernel on an ASUSTeK Computer Inc. N82JQ PC with the Realtek ALC269VB hardware audio codec with the alsa version 1.0.23 (Driver), 1.0.24.1 (library) and 1.0.24.2 (utilities).

I also note you applied the model option ‘lifebook’. Why is it you believe that is the model option that should be applied ? I note in the alsa documentation for the ALC269 the following model option list:


ALC269
======
  basic		Basic preset
  quanta	Quanta FL1
  laptop-amic	Laptops with analog-mic input
  laptop-dmic	Laptops with digital-mic input
  fujitsu	FSC Amilo
  lifebook	Fujitsu Lifebook S6420
  auto		auto-config reading BIOS (default) 

Did you try each of those one at a time ? … and restart alsa and test when trying each ?

If changing the model option does not help, you could try updating alsa to the latest cutting edge version, carefully following this guide: SDB:Alsa-update - openSUSE

PROBLEM SOLVED: yes! that’s the answer. At the beginning I solved the problem of the mic and the speaker by choosing the “lifebook” mode… few minutes ago I tried with “auto” and it worked!

Thanks for the help!
Bye!

Great news. Congratulation on solving this. Thanks for sharing your solution.