Headphone Issue in Gnome

Phat32 · February 24, 2009, 8:31pm

I am using Suse 11.0 with Gnome on my Sony Vaio VGN-FW190C. When I plug in my headphones I get audio from them, however audio is still going though my main speakers. Is there something I need to install / configure? I am not too sure what to do. Any advise?

oldcpu · February 24, 2009, 8:48pm

This suggests the auto probe did not work completely.

Many Sony Vaio VGN laptops have an ALC262. What has worked for some users is to apply an entry to the /etc/modprobe.d/sound file with model=sony-assamd.

ie add the following line to the front of your /etc/modprobe.d/sound file:
options snd slots=snd-hda-intel model=sony-assamd

Save the change, then restart your PC and test the sound/headphone. If that does not work, remove the line, and then provide more information … specifically, in that case, with wget installed, and with your PC connected to the internet, provide output of copying and pasting the following into a gnome terminal:

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh

that will post your audio hardware/software config to a paste site and give you a URL. Post the URL here. Just the URL.

Also, in that case (if sound did not work with model option) post here output of:
rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

oldcpu · February 24, 2009, 8:52pm

Searching on ALC262, I also note this list (of updates):
Search results - AlsaProject

and this list: Search results - AlsaProject

openSUSE-11.0 comes with 1.0.16 of alsa, so its possible you need one of the updates that came with 1.0.17 or 1.0.18 or 1.0.19 of alsa. So if the above model option does not work, another thing that we could try is updating alsa (there are rpms I can point you to for that).

Lets try the model option first, and if sound still does not work, then also provide the information I requested (so I can confirm my “guess” is accurate).

Phat32 · February 24, 2009, 11:09pm

Thanks for the fast reply!

I tried the options and now I have no sound

Here is the information you requested:

URL:

http://www.alsa-project.org/db/?f=ea4aea3eba9f1c653786757a6db06ca92a4f65ec

rpm -qa | grep alsa:

alsa-oss-1.0.15-48.1
alsa-devel-1.0.16-39.1
alsa-plugins-1.0.16-57.1
alsa-patch-bay-1.0.0-0.pm.2
alsa-tools-1.0.16-47.1
alsa-plugins-pulse-1.0.16-57.1
alsa-firmware-1.0.16-24.1
alsa-1.0.16-39.1
alsa-utils-1.0.16-35.1

rpm -qa | grep pulse:

gstreamer-0_10-pulse-0.9.5-54.1
pulseaudio-module-lirc-0.9.10-26.1
libpulse0-0.9.10-26.1
pulseaudio-esound-compat-0.9.10-26.1
alsa-plugins-pulse-1.0.16-57.1
libpulsecore4-0.9.10-26.1
libpulse-browse0-0.9.10-26.1
pulseaudio-utils-0.9.10-26.1
pulseaudio-module-zeroconf-0.9.10-26.1
libpulse-mainloop-glib0-0.9.10-26.1
pulseaudio-module-bluetooth-0.9.10-26.1
pulseaudio-module-x11-0.9.10-26.1
pulseaudio-0.9.10-26.1
pulseaudio-module-gconf-0.9.10-26.1

rpm -q libasound2:

libasound2-1.0.16-39.1

uname -a:

Linux Ttop 2.6.25.5-1.1-pae #1 SMP 2008-06-07 01:55:22 +0200 i686 i686 i386 GNU/Linux

cat /etc/modprobe.d/sound:

options snd slots=snd-hda-intel model=sony-assamd
#options snd slots=snd-hda-intel,snd-hda-intel
# NXNs.XSAxw1wt5w9:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-0 snd-hda-intel
# u1Nb.bSSl6xlW2d9:82801I (ICH9 Family) HD Audio Controller
alias snd-card-1 snd-hda-intel

I will try updating alsa after you look at this. Don’t want to risk messing anythign up

Thanks again

oldcpu · February 24, 2009, 11:22pm

OK, remove that option, reboot and at least you should have sound back until we sort the headphone issue.

oldcpu · February 24, 2009, 11:24pm

Please, with the option removed, i.e. with your /etc/modprobe.d/sound file looking like this:

#options snd slots=snd-hda-intel,snd-hda-intel
# NXNs.XSAxw1wt5w9:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-0 snd-hda-intel
# u1Nb.bSSl6xlW2d9:82801I (ICH9 Family) HD Audio Controller
alias snd-card-1 snd-hda-intel

reboot, and run that diagnostic script again. And then post here the URL that it provides you.

Phat32 · February 25, 2009, 12:00am

Here is the updated URL after I made the change:

http://www.alsa-project.org/db/?f=1b43a75e6cc3bd1da85912cd6c7f896bbd25a55c

oldcpu · February 25, 2009, 7:38am

Ok, that confirms your PC has an ALC262. Now please try the following update to your /etc/modprobe.d/sound file. The syntax is important and I gave you the wrong syntax last time. So please change your /etc/modprobe.d/sound file to:

options snd-hda-intel model=sony-assamd
#options snd slots=snd-hda-intel,snd-hda-intel
# NXNs.XSAxw1wt5w9:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-0 snd-hda-intel
# u1Nb.bSSl6xlW2d9:82801I (ICH9 Family) HD Audio Controller
alias snd-card-1 snd-hda-intel

then save the change, and restart your alsa sound driver by typing in a terminal su -c ‘rcalsasound restart’ and restart your mixer and test your sound and headphone.

If that does not work, then change “sony-assamd” to one of the options in the following list:

	ALC262
	  fujitsu	Fujitsu Laptop
	  hp-bpc	HP xw4400/6400/8400/9400 laptops
	  hp-bpc-d7000	HP BPC D7000
	  hp-tc-t5735	HP Thin Client T5735
	  hp-rp5700	HP RP5700
	  benq		Benq ED8
	  benq-t31	Benq T31
	  hippo		Hippo (ATI) with jack detection, Sony UX-90s
	  hippo_1	Hippo (Benq) with jack detection
	  sony-assamd	Sony ASSAMD
	  ultra		Samsung Q1 Ultra Vista model
	  basic		fixed pin assignment w/o SPDIF
	  auto		auto-config reading BIOS (default)

ie replace “sony-assamd” with “auto” in the /etc/modprobe.d/sound file, save the change, and restart your alsa sound driver (as described above), restart your mixer and test your sound/headphone. Try that for each of the above model options, one at a time, until you find one that works.

If that does not work, we can try an update to alsa, and I can point you to some rpms for that.

Phat32 · February 25, 2009, 8:16am

Thank I am trying taht now. Just out of curiosity the second line with options that is commented out was commented by me with I added the new options. Is that correct or should I keep it un-commented?

Phat32 · February 25, 2009, 8:27am

It Works!

Going though them the hp-bpc’s would offer headset but no speaker. The benq-t31 works perfectly. So does hippo. I am using hippo since the description says (ATI) and I believe its running with ATI technology

Thanks for a really quick very helpful advise! Didn’t expect to get it solve so fast

Phat32 · February 25, 2009, 8:52am

EDIT:
I did find a small problem with the hippo and benq-t31 selections. When alsa is rebooted or the PC is rebooted and the headphones are plugged in it will go though both speakers and headphones. So I went down a bit more to ultra and tested it backwards and forwards and now it works 100%. Louder than the other 2 even :P. basic and auto did not work.

Hope that helps anyone else reading

Thanks for the list and the help again

oldcpu · February 25, 2009, 9:46am

Congratulations on sorting this. With my not having the same hardware (and also me being a “user” and not a “developer”), getting the exact final details is really up to you. I can only offer suggestions based on what I have read, and based on some experience I have, from my trying to help others. Glad to read it works now.

Reference your previous question, yes, I missed the fact you had commented out that line. IMHO it is best to leave it in … ie

options snd-hda-intel model=ultra
options snd slots=snd-hda-intel,snd-hda-intel
# NXNs.XSAxw1wt5w9:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-0 snd-hda-intel
# u1Nb.bSSl6xlW2d9:82801I (ICH9 Family) HD Audio Controller
alias snd-card-1 snd-hda-intel

I am some what surprised the “sony-assamd” did not work, … but whats more important is to set things up with the maximum functionality.