Has anyone experienced new router failures?

Generally, has anyone else had a router lose Wan or Lan service just out of warranty period?

I’ll skip the long history, my router 4-6 month old just stopped connecting to the WAN, that’s after an upgrade 2-3 months ago to a proprietary ISP’s required modem. Lan component works fine, just the WAN.

Too tired to troubleshoot the router now. Thanks.

Not sure how one would answer your question.

Do you mean is it a law of the universe that WAN routers go bad after the warranty period? Could be, Murphy works in strange ways.

Do you mean if your particular model is prone to doing that? You’d have to ask in a router forum and specify your model.

But these days network gear is so cheap that the occasional failure is expected, and you just cop it and get a replacement. I have a friend with the opposite problem, he has a router with a broken LAN switch but the WAN works fine. Maybe you two can get together and make one good router out of two half working ones. lol!

Anyway good luck with the troubleshooting.

If it’s a linksys / sysco the router wan is configured on many models from a lan connection and using the web interface. Any change to the router or environment often needs you to go into the interface and check for proper configuration. The Wan side may just have lost it’s configuration or now be
mismatched with the changed isp’s modem.

Thanks gentlemen, I was just wondering what is the average MTBF for SOHO routers or if there is a sudden increase in number of SOHO router failures?

I’ll look for a router/modem forum, though I’d expect more problems there than the general public.

tararpharazon wrote:

>
> Thanks gentlemen, I was just wondering what is the average MTBF for
> SOHO routers or if there is a sudden increase in number of SOHO router
> failures?

Depends on the make - for cheapo Zyxels etc., I’d expect MTBF to match
the warranty period fairly well. I had a Zyxel adsl modem stop working
only a month ago, but after 6 years constant operation. I bought a new
LANCOM, which is also SOHO, but in a completely different league.


Per Jessen, Zürich (16.8°C)
http://en.opensuse.org/User:pjessen

ken yap wrote:

>
> Not sure how one would answer your question.
>
> Do you mean is it a law of the universe that WAN routers go bad after
> the warranty period? Could be, Murphy works in strange ways.

MTBF can be “programmed” quite well; consumer devices will fail
regularly, quite often due to leaking capacitors.


Per Jessen, Zürich (17.0°C)
http://en.opensuse.org/User:pjessen

Thanks for the replies.

I only had 1 failure, a wired Netgear that wouldn’t fix even after reset. The other wireless router failure (really misconfiguration) was fixed by the factory reset button. Maybe on this one, I should unscrew it and look for leaking capacitors, it is in direct sunlight during the day.

It’s the “programmable” that worries me. Does your system have an ISP proprietary modem connected to the router? *Do you know what I mean? *

Not to spread FUD, but I read that many routers are vulnerable to hacking but the hacks can be avoided by non-common passwords and strong WEP/WPA.

On 07/29/2010 06:05 AM, Per Jessen wrote:
> ken yap wrote:
>
>>
>> Not sure how one would answer your question.
>>
>> Do you mean is it a law of the universe that WAN routers go bad after
>> the warranty period? Could be, Murphy works in strange ways.
>
> MTBF can be “programmed” quite well; consumer devices will fail
> regularly, quite often due to leaking capacitors.

I have had Linksys WRT54G routers since 802.11g was a draft standard (2002-3?).
For testing purposes, I now have 3 of them. Only the original had a failure and
that was after 5 years. It was long out of warranty.

tararpharazon wrote:

>
> pjessen;2198099 Wrote:
>> ken yap wrote:
>>
>> >
>> > Not sure how one would answer your question.
>> >
>> > Do you mean is it a law of the universe that WAN routers go bad
>> after
>> > the warranty period? Could be, Murphy works in strange ways.
>>
>> MTBF can be “programmed” quite well; consumer devices will fail
>> regularly, quite often due to leaking capacitors.

>
> Thanks for the replies.
>
> I only had 1 failure, a wired Netgear that wouldn’t fix even after
> reset. The other wireless router failure (really misconfiguration)
> was fixed by the factory reset button. Maybe on this one, I should
> unscrew it and look for leaking capacitors, it is in direct sunlight
> during the day.
>
> It’s the “programmable” that worries me.

It’s a fact - consumer devices are meant to be consumed,
professional/server equipment is meant to run and run and run …


Per Jessen, Zürich (18.4°C)
http://en.opensuse.org/User:pjessen