Hardware Information Hang

English Hardware
1

Hi! I just installed a 11.3 system and very excited to use it again (after 10.2)! Though after clicking on Hardware Information it hangs at ‘FrameBuffer Device’. I am stuck…Please help! Thanks!!

2

So if the hang really is ‘FrameBuffer Device’, then the problem might be related to your video driver. If you open up the “My Computer” icon and look within, it shows your present video setup. For instance, I use an nVidia video card and I have loaded the accelerated binary Proprietary (but free) nVidia video driver. On my system, here is what it says about video:

Vendor:  nVidia Corporation
Model:  GeForce 9800GTX
2D driver:  nvidia
3D driver:  NVIDIA 256.53

So, we would like to see this kind of information on your video system. I can tell you that if the only problem you are having is the hardware information display, then you don’t really need to take any further action as this one function working is not required. But we will help you in any way we can.

Thank You,

3

Hi James. Thanks for replying. I am not sure what are you referring to when you say “If you open up the “My Computer” icon and look within, it shows your present video setup.” Where exactly is this?

Alternatively, I tried checking it with the following steps -

alt+f1 > Yast > Hardware Info > Display

Which results in the Display card. i.e. ATI HD 4670.

Now I am not sure if its used in an efficient and optimized way. Also, when I tried installing ATI drivers with 1-click script, it restarted with a command prompt (and couldn’t load x drivers). I had to re-install the OS.

I still face the frame buffer device hang, when I do it the gui way…

Second question - How can I enable Super user file explorer mode in Gnome (that’s my default)? Tried it with command prompt but doesn’t recognize the command. I tried “sudo nautilus”.

Thanks again for the help!!

4

Hi,

Since it’s ATI hardware, I hope this steps will help you:

  1. Update your system
    1.1 - su -
    1.2 - zypper update (reboot if you have kernel updates or stuff you need reboot)
  2. Make sure you have no ATI stuff installed:
    2.1 - su -
    2.2 - rpm -e rpm -qa | grep fglrx
    2.3 - cd /usr/share/ati (if you have it and it has contents)
    2.4 - sh fglrx-uninstall.sh
    2.5 - make sure your system is clean (/usr/share/ati, /lib/modules/fglrx)
    2.6 - delete previous configurations (/etc/X11/xorg.conf)
    • Install dependencies
      3.1 - make sure you have all the dependencies required to install the driver (ex for 64 bit users: zypper in kernel-source compat-32bit qt3-32bit libstdc++ libgcc xorg-x11-libs-devel-32bit Mesa-devel-32bit fontconfig-32bit expat-32bit freetype2-32bit zlib-32bit gcc)
      3.2 - install the driver from the ati*.run (sh ati-*.run)
      3.3 - follow on-screen instructions (next next next next next, express setup)
      3.4 - make sure the module as compiled as is usable (less /usr/share/ati/fglrx-install.log)
      3.5 - aticonfig --initial
      3.6 - reboot

Since you have installed the devel packages requires to build the module, for future rebuilds, i.e. after a kernel update just swap into /lib/modules/fglrx/build_mod and hit:

  1. sh make.sh && cd … && sh make_install.sh

If you wish to upgrade the ati driver:

  • sh /usr/share/ati/fglrx-uninstall.sh
  • go to 3.2.

Hope it helps. This way it should never fail.