Graphics freeze, mouse still working

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#1

I updated my opensuse from 42.1 to 42.2 following the guide from https://en.opensuse.org/SDB:System_upgrade but after a few days, my screen started to freeze, the mouse and changing to terminal 1 (ctrl + alt + f1) still working.

Output from command “egrep -i ‘error|fail’ ~/.xsession-errors”:

kdeinit5: Communication error with launcher. Exiting!
kdeinit5_wrapper: Warning: connect(/run/user/1001/kdeinit5__1) failed: : Connection refused
Qt: Session management error: networkIdsList argument is NULL
Qt: Session management error: IO error occured opening connection

I hope someone could help me.

#2

What output do you have for:

/sbin/lspci -nnk | grep 'VGA\|3D\|Display' -A3

For the session that freezes, post the contents of your Xorg log (located in either /var/log or ~/.local/share/xorg) to susepaste and then provide us a link to that.

Given the high number of similar recent posts in the last while, this is more then likely another case of problems between the interaction of Plasma and Intel or nvidia hardware drivers.

#3

Thanks for the reply.

The output from command ‘/sbin/lspci -nnk | grep ‘VGA|3D|Display’ -A3’ is:


00:02.0 **VGA** compatible controller [0300]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Contr
oller [8086:0412] (rev 06)
        Subsystem: ASUSTeK Computer Inc. Device [1043:8534]
        Kernel driver in use: i915
        Kernel modules: i915

how can I fix the hardware driver? I’m really new with opensuse.

#4

Read this exising thread: https://forums.opensuse.org/showthread.php/521519-Screen-Freeze-on-Leap-42-2-only-option-is-reboot

#5

Thanks a lot, I put the new file and I will look how it is going.

:slight_smile:

#6

Whit the configuration in the linked post my opensuse 42.2 are now working excelent.

#7

Good to hear. I actually have to update that other thread, which I’ll do so now.