[GNOME][NETWORK-MANAGER-GNOME] VPN connection timeout

English Network/Internet
1

I’m having an issue when I try to connect to a vpn with a ovpn config file via GNOME’s network manager. I select the ‘Import file…’ option, select the VPN config file, add my username and password and save. Whenever I activate the connection, it asks me the admin password, which I give, only to get a ‘Connection failed’ message after a while.

This is what journalctl shows:


Dec 03 20:43:32 sam-PC NetworkManager[1166]: <info>  keyfile: add connection /etc/NetworkManager/system-connections/ch40.nordvpn.com.tcp443_ (8dff1099-a298-48aa-a78f-39b7ccff4bdd,"ch40.nordvpn.com.tcp443")
Dec 03 20:44:09 sam-PC NetworkManager[1166]: <info>  Starting VPN service 'openvpn'...
Dec 03 20:44:09 sam-PC NetworkManager[1166]: <info>  VPN service 'openvpn' started (org.freedesktop.NetworkManager.openvpn), PID 4371
Dec 03 20:44:09 sam-PC kernel: tun: Universal TUN/TAP device driver, 1.6
Dec 03 20:44:09 sam-PC kernel: tun: (C) 1999-2004 Max Krasnyansky <maxk@qualcomm.com>
Dec 03 20:44:09 sam-PC NetworkManager[1166]: <info>  VPN service 'openvpn' appeared; activating connections
Dec 03 20:44:16 sam-PC polkitd[1051]: Operator of unix-session:1 successfully authenticated as unix-user:root to gain TEMPORARY authorization for action org.freedesktop.NetworkManager.settings.modify.system for unix-process:2451:3893 [/usr/bin/gnome-shell] (owned by unix-user:sameyepatch)
Dec 03 20:44:17 sam-PC NetworkManager[1166]: (nm-openvpn-service:4371): nm-openvpn-WARNING **: Directory '/var/lib/openvpn/chroot' not usable for chroot by 'nm-openvpn', openvpn will not be chrooted.
Dec 03 20:44:17 sam-PC NetworkManager[1166]: nm-openvpn-Message: openvpn started with pid 4382
Dec 03 20:44:17 sam-PC NetworkManager[1166]: (nm-openvpn-service:4371): GLib-CRITICAL **: g_propagate_error: assertion 'src != NULL' failed
Dec 03 20:44:17 sam-PC NetworkManager[1166]: <info>  VPN plugin state changed: starting (3)
Dec 03 20:44:17 sam-PC NetworkManager[1166]: <info>  VPN connection 'ch40.nordvpn.com.tcp443' (ConnectInteractive) reply received.
Dec 03 20:44:17 sam-PC nm-openvpn[4382]: OpenVPN 2.3.8 x86_64-suse-linux-gnu [SSL (OpenSSL)] [LZO] [EPOLL] [MH] [IPv6] built on Aug  4 2015
Dec 03 20:44:17 sam-PC nm-openvpn[4382]: library versions: OpenSSL 1.0.2j-fips  26 Sep 2016, LZO 2.08
Dec 03 20:44:17 sam-PC nm-openvpn[4382]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Dec 03 20:44:17 sam-PC nm-openvpn[4382]: NOTE: UID/GID downgrade will be delayed because of --client, --pull, or --up-delay
Dec 03 20:44:17 sam-PC nm-openvpn[4382]: Attempting to establish TCP connection with [AF_INET]185.9.18.83:443 [nonblock]
Dec 03 20:44:18 sam-PC nm-openvpn[4382]: TCP connection established with [AF_INET]185.9.18.83:443
Dec 03 20:44:18 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link local: [undef]
Dec 03 20:44:18 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link remote: [AF_INET]185.9.18.83:443
Dec 03 20:44:18 sam-PC nm-openvpn[4382]: Connection reset, restarting [0]
Dec 03 20:44:18 sam-PC nm-openvpn[4382]: SIGUSR1[soft,connection-reset] received, process restarting
Dec 03 20:44:23 sam-PC nm-openvpn[4382]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Dec 03 20:44:23 sam-PC nm-openvpn[4382]: Attempting to establish TCP connection with [AF_INET]185.9.18.83:443 [nonblock]
Dec 03 20:44:24 sam-PC nm-openvpn[4382]: TCP connection established with [AF_INET]185.9.18.83:443
Dec 03 20:44:24 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link local: [undef]
Dec 03 20:44:24 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link remote: [AF_INET]185.9.18.83:443
Dec 03 20:44:25 sam-PC nm-openvpn[4382]: Connection reset, restarting [0]
Dec 03 20:44:25 sam-PC nm-openvpn[4382]: SIGUSR1[soft,connection-reset] received, process restarting
Dec 03 20:44:30 sam-PC nm-openvpn[4382]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Dec 03 20:44:30 sam-PC nm-openvpn[4382]: Attempting to establish TCP connection with [AF_INET]185.9.18.83:443 [nonblock]
Dec 03 20:44:31 sam-PC nm-openvpn[4382]: TCP connection established with [AF_INET]185.9.18.83:443
Dec 03 20:44:31 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link local: [undef]
Dec 03 20:44:31 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link remote: [AF_INET]185.9.18.83:443
Dec 03 20:44:31 sam-PC nm-openvpn[4382]: Connection reset, restarting [0]
Dec 03 20:44:31 sam-PC nm-openvpn[4382]: SIGUSR1[soft,connection-reset] received, process restarting
Dec 03 20:44:36 sam-PC nm-openvpn[4382]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Dec 03 20:44:36 sam-PC nm-openvpn[4382]: Attempting to establish TCP connection with [AF_INET]185.9.18.83:443 [nonblock]
Dec 03 20:44:37 sam-PC nm-openvpn[4382]: TCP connection established with [AF_INET]185.9.18.83:443
Dec 03 20:44:37 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link local: [undef]
Dec 03 20:44:37 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link remote: [AF_INET]185.9.18.83:443
Dec 03 20:44:37 sam-PC nm-openvpn[4382]: Connection reset, restarting [0]
Dec 03 20:44:37 sam-PC nm-openvpn[4382]: SIGUSR1[soft,connection-reset] received, process restarting
Dec 03 20:44:42 sam-PC nm-openvpn[4382]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Dec 03 20:44:42 sam-PC nm-openvpn[4382]: Attempting to establish TCP connection with [AF_INET]185.9.18.83:443 [nonblock]
Dec 03 20:44:43 sam-PC nm-openvpn[4382]: TCP connection established with [AF_INET]185.9.18.83:443
Dec 03 20:44:43 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link local: [undef]
Dec 03 20:44:43 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link remote: [AF_INET]185.9.18.83:443
Dec 03 20:44:44 sam-PC nm-openvpn[4382]: Connection reset, restarting [0]
Dec 03 20:44:44 sam-PC nm-openvpn[4382]: SIGUSR1[soft,connection-reset] received, process restarting
Dec 03 20:44:49 sam-PC nm-openvpn[4382]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Dec 03 20:44:49 sam-PC nm-openvpn[4382]: Attempting to establish TCP connection with [AF_INET]185.9.18.83:443 [nonblock]
Dec 03 20:44:50 sam-PC nm-openvpn[4382]: TCP connection established with [AF_INET]185.9.18.83:443
Dec 03 20:44:50 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link local: [undef]
Dec 03 20:44:50 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link remote: [AF_INET]185.9.18.83:443
Dec 03 20:44:50 sam-PC nm-openvpn[4382]: Connection reset, restarting [0]
Dec 03 20:44:50 sam-PC nm-openvpn[4382]: SIGUSR1[soft,connection-reset] received, process restarting
Dec 03 20:44:55 sam-PC nm-openvpn[4382]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Dec 03 20:44:55 sam-PC nm-openvpn[4382]: Attempting to establish TCP connection with [AF_INET]185.9.18.83:443 [nonblock]
Dec 03 20:44:56 sam-PC nm-openvpn[4382]: TCP connection established with [AF_INET]185.9.18.83:443
Dec 03 20:44:56 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link local: [undef]
Dec 03 20:44:56 sam-PC nm-openvpn[4382]: TCPv4_CLIENT link remote: [AF_INET]185.9.18.83:443
Dec 03 20:44:56 sam-PC nm-openvpn[4382]: Connection reset, restarting [0]
Dec 03 20:44:56 sam-PC nm-openvpn[4382]: SIGUSR1[soft,connection-reset] received, process restarting
Dec 03 20:44:57 sam-PC NetworkManager[1166]: <warn>  VPN connection 'ch40.nordvpn.com.tcp443' connect timeout exceeded.
Dec 03 20:44:57 sam-PC nm-openvpn[4382]: SIGTERM[hard,init_instance] received, process exiting
Dec 03 20:44:57 sam-PC NetworkManager[1166]: nm-openvpn-Message: Terminated openvpn daemon with PID 4382.

The importart part here is

<warn>  VPN connection 'ch40.nordvpn.com.tcp443' connect timeout exceeded.

.

If I do a command line instruction with the config file, however, the connection succeeds. But I got to have a terminal open at all times, and I need to start the connection manually. I could try to make a bash script, but I’m not knowledgeable at the moment for that. Has any of you encountered the same issue by any chance?

Thanks beforehand.

2

Actually, the TCP connection keeps getting reset. That needs to be investigated.

3

Hello!

Thanks for answering. Is there something on my end that need to check or do, or is this something developers should fix themselves? Please bear with me, it’s been a while since I’ve used openSUSE until recently.

4

You’re probably best to take this up with the VPN provider. You mentioned that this works when you start the VPN manually from a terminal? If so, you could observe the connection process by watching the connection process from a terminal when you connect in another perhaps…

sudo journalctl -f

Then compare the output from the NetworkManager when attempting to connect that way.