Hi all,
Please excuse my first post being a negative one, I appreciate all the work having gone into this latest release of OpenSUSE and the, up until now, great GNOME 3 implementation.
I have updated GNOME 3 and it no longer works. Having suspected extensions the problem I have manually uninstalled all extensions via command line. This got me to log in instead of the problem screen.
However, the desktop is entirely unresponsive, after log in it no longer responds to anything, although the mouse still tracks.
Any help will be greatly appreciated.
Stable repository… what a joke.
You should try removing gnome-shell and then reinstalling it. It should ask to remove a bunch of things in the process.
Someone on the opensuse-gnome mailing list had the same problem today (“oops! something has gone wrong.”). Removing the xrandr indicator extension worked for him
rpm -e gnome-shell-extension-xrandr-indicator
Hi guys,
Thanks very much for the replies. I’ve tried reinstalling the gnome-shell as per your earlier thread sunscape. This still hasn’t solved the problem, I can now long in but the shell just hangs after it loads.
I never had the xrandr extension installed until the update installed it automatically, I now have none of the extensions installed and the shell just hangs after I login.
Once again, please excuse one’s negativity.
I have tried numerous things in order to get this working again. I have gone the file system in order to delete any and all remains of extensions. Uninstalled gnome-shell, rebooted, reinstalled gnome-shell and still the shell just hangs and responds to absolutely nothing.
Is there anything else that could be stopping the shell from working properly, the rest of the system seem to be in working order as I am running fallback mode fine.
Please let me know if there is anything I have missed or any output I could give to help as this seems quite unusual that an update would leave my desktop of choice unusable.
Try to delete the directory ~/.config/dconf to get back the default gnome-shell desktop at next login.
Thanks for the help please try again, however this has still given me the same result, I am becoming increrasingly annoyed with this.
Perhaps Malcolm can help
Do you have 3D acceleration enabled?GNOME 3 needs 3D acceleration. As far as I know.
Hi
If you run system settings -> graphics -> Forced Fallback Mode to ‘ON’ does it get better? If so it’s possibly a graphics card issue, what graphics are you running?
The other option is to create a test user and login, does the test user have the same issues?
Hi
If you run system settings -> graphics -> Forced Fallback Mode to ‘ON’ does it get better? If so it’s possibly a graphics card issue, what graphics are you running?
The other option is to create a test user and login, does the test user have the same issues?
or use the following commands to switch between gnome-shell and gnome-fallback:
gsettings set org.gnome.desktop.session session-name gnome
gsettings set org.gnome.desktop.session session-name gnome-fallback
and check if you have hardware acceleration:
glxinfo | grep 'direct rendering'
If you don’t, gnome3 will switch to fallback mode.
You can try using the 1-click installer again. After one of the updates my system would not load gnome-shell and this seemed to fix it. For whatever reason updating either removes important packages or installs broken ones.
Hi all,
Thanks again for all the help, most appreciated. This doesn’t seem to me to be a graphics issue, I have a 7300 Nvidia with proprietary drivers working well, I have been running gnome 3 smoothly since a few days after it was pushed to stable last month.
It is only after a system update, mostly consisting of gnome 3 the shell refuses to respond.
I have absolutely none of the extensions installed now, and have tried to uninstall/reinstall the shell numerous times. I don’t know why the shell refuses to respond now when it has been running smooth and fast for weeks on end, it must have something to do with this update.
Thank you for all your help, it is appreciated and will continue to be appreciated 
- start Gnome in fallback mode. Can you do that?
- open a terminal and type the following command:
gnome-shell --replace > /tmp/gnome-shell.log 2>&1 &
- Gnome might crash or freeze. But as soon as you restart it somehow, post the output of the following command:
cat /tmp/gnome-shell.log