Gateway NV53 overheats

English Hardware
1

All, I’ve been wanting to use openSuSE as a secondary distro to Ubuntu, but I have an issue with it overheating - constantly.

So here’s what happens (and what I’ve tried to fix the situation). I’ll book into openSUSE and within 10 min. my fans kick up loud, running sensors in terminal show it at 85.0C with nothing running. If I let it sit for longer, the terminal pops up that it’s reached critical temperature of 96.0C and shuts down the machine.

The computer isn’t as hot as Ubuntu gets when running intensive tasks, but openSuSE sees that its way over temp. When I boot into Ubuntu afterwards, Ubuntu says its about 75.0C (not sure if it’s cooling down that quick or what not).

I’ve tried installing the ATI drivers, makes it to where Gnome won’t load.
I’ve tried disabling any compiz functions - no difference.
I’ve tried updating openSuSE, no difference.

Is openSuSE ever going to work on my laptop or should I just give up? Anything I can try?

Oh and I only run openSuSE Gnome 64-bit - I don’t want 32-bit.

Specs:
Gateway NV53
AMD Athlon II x2 2.0GHz
4GB DDR2 667MHz RAM
500GB HDD
ATI Radeon HD 4200
M880G Chipset

EDIT: I’d be willing to try 32-bit if you think that would make a difference.

2

Nope, 32-bit still does the same thing. Overheats, it goes to 85-87 C.

3

On 03/09/2011 06:06 AM, slooksterpsv wrote:
>
> it’s reached critical
> temperature of 96.0C and shuts down the machine.

first: use what works" (if Ubuntu works, why stop using it?)

i wonder if you have a hardware problem…maybe cat hair inside the
machine??? how old is the machine and have you followed the
manufacturers suggested internal cleaning advice (if any)?? [CAUTION:
do go taking it apart just because i asked about cat hair!! find what
Gateway says about heat problems!!]

but, in openSUSE i’d start by trying to adjust your power savings
settings…make sure you allow the system to throttle down and power
back…

check your BIOS to make sure it allows cool and quiet, or whatever
intel calls it…

check with gateway and make sure you have the latest BIOS…

does it also overheat when you boot via the Failsafe option?
if not, i’d use that to install powertop (available via YaST) and see
if there are ways to throttle back…

see what acpi settings Ubuntu is using and see how they work with
openSUSE…i find this in my notes “On some laptops the fan control
won’t work properly without the line “acpi_osu=Linux” added to the
boot options in the grub menu. This might just help you too (then
again, it might not…).”

however: CAREFUL, do not let the machine heat to the point it shuts
itself down…EACH time you do that you take the risk of shortening
the useful life of your CPU, AND loosing data on your hard drive

high temp is nothing to play around with (see my caveat below before
following any idea i gave)

–
DenverD
CAVEAT: http://is.gd/bpoMD
[NNTP posted w/openSUSE 11.3, KDE4.5.5, Thunderbird3.0.11, nVidia
173.14.28 3D, Athlon 64 3000+]
“It is far easier to read, understand and follow the instructions than
to undo the problems caused by not.” DD 23 Jan 11

4

No animals.
I use an air compressor and blow out the dust.
I’ve taken off the bottom panels and cleaned under there too.
It’s about a year old is all.
BIOS is the latest one they have available
Tried adjusting the power settings, no effect
I’ll try the other suggestions as I haven’t tried those (haven’t heard of acpi_osu=linux); I have tried nomodeset and noacpi just to make sure either one of those had any effect.

I’ll check and see what Ubuntu uses for my ACPI settings and see if I can replicate those into openSuSE. I like openSuSE for it’s speed, virtualization layer (Xen), and other things among those. I always have a terminal open running sensors and when the temp increases when doing nothing, I restart into ubuntu and let it cool down.

5

you might also try to find a forum with a lot of users of your
hardware (maybe at or near gateway.com) and see if anyone there has
any experience with openSUSE…)

–
DenverD
CAVEAT: http://is.gd/bpoMD
[NNTP posted w/openSUSE 11.3, KDE4.5.5, Thunderbird3.0.11, nVidia
173.14.28 3D, Athlon 64 3000+]
“It is far easier to read, understand and follow the instructions than
to undo the problems caused by not.” DD 23 Jan 11

6

So powertop had me do the following:


echo 1500 > /proc/sys/vm/dirty_writeback_centisecs
echo 1 > /sys/module/snd_hda_intel/parameters/power_save
iwconfig wlan0 power timeout 500ms
echo min_power > /sys/class/scsi_host/host0/link_power_management_policy

Which that along with turning of Desktop Effects, has my temps at:


acpitz-virtual-0
Adapter: Virtual device
temp1:       +73.0°C  (crit = +95.0°C)                  
temp2:       +67.0°C  (crit = +95.0°C)                  

k10temp-pci-00c3
Adapter: PCI adapter
temp1:       +75.5°C  (high = +70.0°C)

Here’s what powertop currently shows:


< Detailed C-state information is not P-states (frequencies)
                                        2.00 Ghz     8.0%
                                        1400 Mhz     0.2%
                                         800 Mhz    91.7%



Wakeups-from-idle per second : 148.8    interval: 2.0s
no ACPI power usage estimate available

Top causes for wakeups:
  49.6% (100.5)   [Rescheduling interrupts] <kernel IPI>
  11.4% ( 23.0)   [ohci_hcd:usb5, ohci_hcd:usb6, radeon, ath9k] <interrupt>
  10.6% ( 21.5)   USB device  3-1 : Microsoft® Nano Transceiver v2.0 (Microsoft)
  10.4% ( 21.0)   [ohci_hcd:usb3, ohci_hcd:usb4, hda_intel] <interrupt>
   4.9% ( 10.0)   [kernel core] ath_ani_calibrate (ath_ani_calibrate)
   1.7% (  3.5)   [ahci] <interrupt>

Suggestion: Enable the CONFIG_INOTIFY kernel configuration option.
This option allows programs to wait for changes in files and directories
instead of having to poll for these changes
 Q - Quit   R - Refresh

Also, just wanted to say that is very rude to say, yeah thanks for asking questions on our forum for support for openSUSE with your hardware, but go elsewhere to see if anyone has it working. Sorry, but this is an openSUSE forum, it has a sub-forum for laptops, I have a Gateway NV53 that isn’t completely working on openSUSE so I ask for help and I get shoved off to try and find a different forum? That’s bad, makes it sound like openSUSE is like Microsoft.

7

Does your Gateway NV53 have a ATi Graphics Card? I have a Dell Studio 1555 which has an ATi graphics card (ATi HD4570) and I found that my laptop got quite hot using the open source driver but once I installed the closed source (fglrx) drivers it was fine.

8

Maybe drivers is the key. I have a sony vaio with AMD radeon hd4570 and Amd athlon neon as processor. Anyway my CPU’s temperature was 75C, I had these drivers installed. I uninstalled them and now my laptop is ok with normal temperatures. Try to uninstall radeon’s opensource drivers and install close source drivers.

9

If you want to unistall them

I want to see your repositories

su

# zypper lr -d

Also I have written a guide about how to install amd radeon and nvidia driver http://forums.opensuse.org/greek/i-i-i-i/i-i-i-iui-i-i-i-i-i-i-i-i-i-i-i-i-isi-i-i-ioei-i-i-i-i/i-iui-i-i-i-i-i-i-i-documentation/453443-i-i-i-i-i-i-i-i-i-i-i-drivers-isi-i-i-izi-i-i-i-i-i-i-izi-nvidia-amd-ati-radeon.html

it is in greek so you must translate it.

10

Oops just saw in your original post where you have already tried this

11

Have you the url of close source drivers because I can not find it?

12

I am currently using this:
openSUSE Lizards

Has link to unofficial repo for fglrx for 11.4 which works fine on my laptop.

13

I’ve tried installing the ATI drivers, makes it to where Gnome won’t load.

You mean that now you can not connect to your opensuse in your grahpics interface or in safe mode? only in Kernel you can?

14

Anyway thank you I will check it.
I will send you an invitation for release party in Thessaloniki. Ok?

15

On 03/11/2011 10:36 AM, slooksterpsv wrote:

> Also, just wanted to say that is very rude to say, yeah thanks for
> asking questions on our forum for support for openSUSE with your
> hardware, but go elsewhere to see if anyone has it working. Sorry, but
> this is an openSUSE forum, it has a sub-forum for laptops, I have a
> Gateway NV53 that isn’t completely working on openSUSE so I ask for help
> and I get shoved off to try and find a different forum? That’s bad,
> makes it sound like openSUSE is like Microsoft.

well, you are very welcome for all the help i tried to give you…

including saying “you might =ALSO= also try to find a forum with
a lot of users of your hardware”

which i said BECAUSE someone out there has probably already SOLVED
this problem -or- already knows it can’t be solved…

i did NOT say leave here…

i did not i shove you off…instead i gave you the very best
advice i could which included see if you can’t find someone else with
your hardware using linux…

nor did i say “yeah thanks for asking questions on our forum for
support for openSUSE with your hardware” but i will now say this:

unthankful you will not get one more second of my help, ever.

–
DenverD
CAVEAT: http://is.gd/bpoMD
[NNTP posted w/openSUSE 11.3, KDE4.5.5, Thunderbird3.0.11, nVidia
173.14.28 3D, Athlon 64 3000+]
“It is far easier to read, understand and follow the instructions than
to undo the problems caused by not.” DD 23 Jan 11

16

Saying thank you to other who help you to overcome a problem shows culture and politeness.

We must be polite.

17

On 03/11/2011 03:36 PM, stamostolias wrote:

> We must be polite.

sorry, but i feel no need to be polite to people who are neither
polite nor thankful for helpful advice.

–
DenverD
CAVEAT: http://is.gd/bpoMD
[NNTP posted w/openSUSE 11.3, KDE4.5.5, Thunderbird3.0.11, nVidia
173.14.28 3D, Athlon 64 3000+]
“It is far easier to read, understand and follow the instructions than
to undo the problems caused by not.” DD 23 Jan 11

18

I undestand your rage about that. As you can see there are also people without these characteristics(politeness,culture etc) in our world.

19

Thanks for the replies everyone, I apologize I haven’t been on lately, I was almost moving so I was trying to get things all situated there. I’m going to reinstall openSuSE tonight and try your suggestions as well as the items I said have helped. I’m hoping to run Gnome 3.0 on here, so I’ll be looking through the forums to see if there’s instructions (in case it’s not in the repos).

If I have any further issues I’ll reply. (in regards to heat)

20

interesting… i have gateway NV53A and thought it was overheating at 55-60 C, goes up to 80-85 C when i encode video. but it looks as if this is quite good compared to what you get…
using radeon driver btw. Have never managed to install fglrx - would not start X, so had to revert back to radeon.