Fresh Install - Touchpad unctrontrollable

English Install/Boot/Login
1

Hi folks,

I finally did what I told myself ten Microsoft updates ago I’d do, and get a Linux distort on my main every-day laptop. Already during the installation of the latest Leap version my touchpad wasn’t working at all. I just navigated my way through with the keyboard and half an hour later I was welcomed to a lovely KDE screen (I think it’s KDE anyway). Unfortunately now, with the installation complete, my cursor is moving around like crazy. Opening multiple tabs, when I don’t even click it. And changes desktop, hangs on to objects etc. As this didn’t happen before at all, I’m guessing the drivers or something are acting up. I also noticed during the installation that there seemed to have been issues with the PCI controller (?), not sure if this is related.

Anyway, I’m hoping somebody could be so kind as to help me find a solution to this wild mouse. It’s been a while since I last used Linux and it’s pretty difficult to use with that crazy mouse movement, so I’m not sure which logs would be relevant to you. Please advise me to any info you need. All I can say for now is that it’s an Asus X556U laptop running the latest Leap version.

Thanks for all and any help!

2

Welcome to openSUSE Forums. I did a quick google search on the ‘Asus X556U’ laptop and turned up this Ubuntu bug report describing similar touchpad behaviour. Anyway, after reading through that, I note that it links to the following github page for an hid-asus driver. Based on the following comments there it might be worth trying to upgrade to the current stable kernel…

ASUS HID FTE100* DKMS driver

Note that this DKMS driver is obsolete if you are running Kernel version 4.10 or later. It has been included in the base version of this Kernel.

I recognise that you’re a new user, but sometimes challenges like this help with the the rapid learning :slight_smile:

To upgrade the kernel, open a terminal and do

sudo zypper ar -f http://download.opensuse.org/repositories/Kernel:/stable/standard Kernel:stable

sudo zypper in --from Kernel:stable kernel-desktop

then reboot, and see whether that helps with the touchpad issue.

3

Can’t find the edit button, so I’ll update here:

  1. It’s the Asus Vivobook X556UQ I’m using, to be exact.
  2. The touchpad is not recognised in the settings UI.

I can’t find the name of the Touchpad on the Asus website to look for drivers on the web, so I really don’t know what to do next to resolve this.

4

Cross-posted. Read my initial reply to you :slight_smile:

5

Thanks a lot! It worked

It’s definitely much better now. It still feels a bit weird, but its a clear improvement! Now I just need to get rid of all these sticky notes propagating my desktop. lol!

EDIT:
Sadly, I’ve judged too early. It still drags the bar in the browser, and opens/closes, drags the window etc. and I’m creating more sticky notes than I am deleting :frowning:

6

EDIT:
Sadly, I’ve judged too early. It still drags the bar in the browser, and opens/closes, drags the window etc. and I’m creating more sticky notes than I am deleting :frowning:

That’s disappointing to read. Report back with the output of the following…

uname -r

xinput list

/usr/sbin/hwinfo --mouse

…and please enclose your output within

[/COD.] tags to make for easier an unadulterated reading.
7

With respect to the sticky notes, perhaps this thread will be of interest to you…

https://forums.opensuse.org/showthread.php/526805-Deleting-the-evil-sticky-notes-from-toolbar

8

My Laptop is booting up into a blackscreen and not shutting off on power-off or gets stuck in a loading loop on restart. Additionally, the touchpad isn’t working at all now, whether a mouse is plugged in before booting or not. So please note that outputs are with a USB mouse connected and the touchpad not working at all. I’ll do a complete reinstall, and maybe have a look at my partitions. So I’ll be back in a bit rotfl!

uname -r:

4.4.76-1-default

xinput list:

If 'xinput' is not a typo you can use command-not-found to lookup the package that contains it, like this:
    cnf xinput

/usr/sbin/hwinfo --mouse

28: USB 00.0: 10503 USB Mouse                                   
  [Created at usb.122]
  Unique ID: cLrx.ywu2euu9AfE
  Parent ID: k4bc.2DFUsyrieMD
  SysFS ID: /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0
  SysFS BusID: 1-2:1.0
  Hardware Class: mouse
  Model: "Pixart Imaging Optical Mouse"
  Hotplug: USB
  Vendor: usb 0x093a "Pixart Imaging, Inc."
  Device: usb 0x2510 "Optical Mouse"
  Revision: "1.00"
  Compatible to: int 0x0210 0x0013
  Driver: "usbhid"
  Driver Modules: "usbhid"
  Device File: /dev/input/mice (/dev/input/mouse0)
  Device Files: /dev/input/mice, /dev/input/mouse0, /dev/input/event14, /dev/input/by-id/usb-PixArt_USB_Optical_Mouse-event-mouse, /dev/input/by-path/pci-0000:00:14.0-usb-0:2:1.0-event-mouse, /dev/input/by-id/usb-PixArt_USB_Optical_Mouse-mouse, /dev/input/by-path/pci-0000:00:14.0-usb-0:2:1.0-mouse
  Device Number: char 13:63 (char 13:32)
  Speed: 1.5 Mbps
  Module Alias: "usb:v093Ap2510d0100dc00dsc00dp00ic03isc01ip02in00"
  Driver Info #0:
    Buttons: 3
    Wheels: 1
    XFree86 Protocol: explorerps/2
    GPM Protocol: exps2
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #26 (Hub)
9

[QUOTE=Surging;2839005]My Laptop is booting up into a blackscreen and not shutting off on power-off or gets stuck in a loading loop on restart. Additionally, the touchpad isn’t working at all now, whether a mouse is plugged in before booting or not. So please note that outputs are with a USB mouse connected and the touchpad not working at all. I’ll do a complete reinstall, and maybe have a look at my partitions. So I’ll be back in a bit rotfl!

4.4.76-1-default

The above shows that you’re not running the current stable kernel.

10

[quote="“deano_ferrari,post:9,topic:127918”]

Ok, I’ve cleaned the drives, reinstalled the SUSE and punched out the commands to upgrade the kernel and restarted. uname -r still gives me the old version though.

 4.4.76-1-default

and the touchpad also confirms it’s happy being free of my interference under the current kernel.

I’m not sure if there’s another way to upgrade the Kernel, I’ll certainly have a look, but the output from the two Commands to upgrade didn’t give any errors, and this time the machine restarted without a problem as well.

11

Reinstalling was not necessary. However, I also made a mistake. It is the ‘kernel-default’ package we need to upgrade.

So subscribe to the stable kernel repo with

sudo zypper ar -f http://download.opensuse.org/repositories/Kernel:/stable/standard Kernel:stable

then do

sudo zypper in --from Kernel:stable kernel-default

When you reboot make sure that you are booting from the upgraded kernel (at the grub boot screen).

12

Thanks,
I did it with the

 zypper dup -r kernel

command and was shocked at first when I booted into unverified signature on the kernel. But thankfully I just had to turn off Safe Boot in my Laptop’s heathen version of BIOS. Now I’m loaded into a beautiful little Oasis, spent some time generating a GPG key, creating a global shortcut for Konsole and just generally smooth sailing with an impeccable touchpad. :nerd: Thanks a lot for the help!

13

Glad to have been of help! :slight_smile: