FreeOffice will not install on Slowroll and Tumbleweed

Hi everyone,

First time here so I would like to say hi.

I’m trying out openSUSE on VM to see if replace my Manjaro KDE to Slowroll.
Unfortunately I’ve hit first roadblock witch is installing FreeOffice seem impossible.
I’ve tried both clean up to date TW and Slowroll but it hangs on installing to user.
On on the other hand it installs just fine on Leap. Do you know how to fix this?

Installation instructions: FreeOffice service: Installing FreeOffice for Linux

sudo zypper addrepo -f https://shop.softmaker.com/repo/rpm SoftMaker
sudo zypper --gpg-auto-import-keys ref
sudo zypper install softmaker-freeoffice-2021

Log from console:

localhost:/home/thomas # sudo zypper --gpg-auto-import-keys ref
Repository ‘SoftMaker’ is up to date.
Repository ‘base-non-oss’ is up to date.
Repository ‘base-oss’ is up to date.
Repository ‘h264’ is up to date.
Repository ‘Double Commander (openSUSE_Tumbleweed)’ is up to date.
Repository ‘packman’ is up to date.
Repository ‘update’ is up to date.
All repositories have been refreshed.
localhost:/home/thomas# sudo zypper install softmaker-freeoffice-2021
Loading repository data…
Reading installed packages…
Resolving package dependencies…

The following NEW package is going to be installed:
softmaker-freeoffice-2021

1 new package to install.
Overall download size: 89.8 MiB. Already cached: 0 B. After the operation, additional 236.4 MiB will be used.
Continue? [y/n/v/…? shows all options] (y):
Retrieving: softmaker-freeoffice-2021-2021-1064.x86_64 (SoftMaker) (1/1), 89.8 MiB
Retrieving: softmaker-freeoffice-2021-1064.x86_64.rpm …[done (4.7 MiB/s)]

Checking for file conflicts: …[done]
warning: /var/cache/zypp/packages/SoftMaker/x86_64/RPMS/softmaker-freeoffice-2021-1064.x86_64.rpm: Header V4 RSA/SHA256 Signature, key ID aa3e7f5e: NOKEY
Extracting resource files…
Using existing xdg-utils
Create MIME
Adding document icons. This may take a few minutes…
Updating theme Adwaita /1 of 2/
Updating theme breeze /1 of 2/
Updating theme breeze-dark /1 of 2/
Updating theme hicolor /1 of 2/
Updating theme Adwaita /2 of 2/
Updating theme breeze /2 of 2/
Updating theme breeze-dark /2 of 2/
Updating theme hicolor /2 of 2/
Registering MIME types…
Creating /etc/SoftMaker folder…
Installing for user thomas

Installation is getting stuck here for hours so I have to brake it with ctrl + c

^C
Trying to exit gracefully…
(1/1) Installing: softmaker-freeoffice-2021-2021-1064.x86_64 …[done]
Segmentation fault

When removing it

localhost:/home/thomas # sudo zypper remove softmaker-freeoffice-2021
Reading installed packages…
Resolving package dependencies…

The following package is going to be REMOVED:
softmaker-freeoffice-2021

1 package to remove.
After the operation, 236.4 MiB will be freed.
Continue? [y/n/v/…? shows all options] (y):
Removing document icons…
Removing icons from theme Adwaita /1 of 2/
Removing icons from theme breeze /1 of 2/
Removing icons from theme breeze-dark /1 of 2/
Removing icons from theme hicolor /1 of 2/
Removing icons from theme Adwaita /2 of 2/
Removing icons from theme breeze /2 of 2/
Removing icons from theme breeze-dark /2 of 2/
Removing icons from theme hicolor /2 of 2/
Unregistering MIME types…
warning: file textmaker_zh.dwr: remove failed: No such file or directory
warning: file textmaker_us.dwr: remove failed: No such file or directory
warning: file textmaker_uk.dwr: remove failed: No such file or directory
warning: file textmaker_ua.dwr: remove failed: No such file or directory
warning: file textmaker_tr.dwr: remove failed: No such file or directory
warning: file textmaker_si.dwr: remove failed: No such file or directory
warning: file textmaker_se.dwr: remove failed: No such file or directory
warning: file textmaker_ru.dwr: remove failed: No such file or directory
warning: file textmaker_ro.dwr: remove failed: No such file or directory
warning: file textmaker_pt.dwr: remove failed: No such file or directory
warning: file textmaker_pl.dwr: remove failed: No such file or directory
warning: file textmaker_pb.dwr: remove failed: No such file or directory
warning: file textmaker_nl.dwr: remove failed: No such file or directory
warning: file textmaker_lv.dwr: remove failed: No such file or directory
warning: file textmaker_lt.dwr: remove failed: No such file or directory
warning: file textmaker_kz.dwr: remove failed: No such file or directory
warning: file textmaker_kr.dwr: remove failed: No such file or directory
warning: file textmaker_jp.dwr: remove failed: No such file or directory
warning: file textmaker_it.dwr: remove failed: No such file or directory
warning: file textmaker_id.dwr: remove failed: No such file or directory
warning: file textmaker_hu.dwr: remove failed: No such file or directory
warning: file textmaker_gr.dwr: remove failed: No such file or directory
warning: file textmaker_fr.dwr: remove failed: No such file or directory
warning: file textmaker_fi.dwr: remove failed: No such file or directory
warning: file textmaker_es.dwr: remove failed: No such file or directory
warning: file textmaker_ee.dwr: remove failed: No such file or directory
warning: file textmaker_dk.dwr: remove failed: No such file or directory
warning: file textmaker_de.dwr: remove failed: No such file or directory
warning: file textmaker_bg.dwr: remove failed: No such file or directory
warning: file textmaker_ar.dwr: remove failed: No such file or directory
warning: file textmaker.iwr: remove failed: No such file or directory
warning: file presentations_zh.dwr: remove failed: No such file or directory
warning: file presentations_us.dwr: remove failed: No such file or directory
warning: file presentations_uk.dwr: remove failed: No such file or directory
warning: file presentations_ua.dwr: remove failed: No such file or directory
warning: file presentations_tr.dwr: remove failed: No such file or directory
warning: file presentations_si.dwr: remove failed: No such file or directory
warning: file presentations_se.dwr: remove failed: No such file or directory
warning: file presentations_ru.dwr: remove failed: No such file or directory
warning: file presentations_ro.dwr: remove failed: No such file or directory
warning: file presentations_pt.dwr: remove failed: No such file or directory
warning: file presentations_pl.dwr: remove failed: No such file or directory
warning: file presentations_pb.dwr: remove failed: No such file or directory
warning: file presentations_nl.dwr: remove failed: No such file or directory
warning: file presentations_lv.dwr: remove failed: No such file or directory
warning: file presentations_lt.dwr: remove failed: No such file or directory
warning: file presentations_kz.dwr: remove failed: No such file or directory
warning: file presentations_kr.dwr: remove failed: No such file or directory
warning: file presentations_jp.dwr: remove failed: No such file or directory
warning: file presentations_it.dwr: remove failed: No such file or directory
warning: file presentations_id.dwr: remove failed: No such file or directory
warning: file presentations_hu.dwr: remove failed: No such file or directory
warning: file presentations_gr.dwr: remove failed: No such file or directory
warning: file presentations_fr.dwr: remove failed: No such file or directory
warning: file presentations_fi.dwr: remove failed: No such file or directory
warning: file presentations_es.dwr: remove failed: No such file or directory
warning: file presentations_ee.dwr: remove failed: No such file or directory
warning: file presentations_dk.dwr: remove failed: No such file or directory
warning: file presentations_de.dwr: remove failed: No such file or directory
warning: file presentations_bg.dwr: remove failed: No such file or directory
warning: file presentations_ar.dwr: remove failed: No such file or directory
warning: file presentations.iwr: remove failed: No such file or directory
warning: file planmaker_zh.dwr: remove failed: No such file or directory
warning: file planmaker_us.dwr: remove failed: No such file or directory
warning: file planmaker_uk.dwr: remove failed: No such file or directory
warning: file planmaker_ua.dwr: remove failed: No such file or directory
warning: file planmaker_tr.dwr: remove failed: No such file or directory
warning: file planmaker_si.dwr: remove failed: No such file or directory
warning: file planmaker_se.dwr: remove failed: No such file or directory
warning: file planmaker_ru.dwr: remove failed: No such file or directory
warning: file planmaker_ro.dwr: remove failed: No such file or directory
warning: file planmaker_pt.dwr: remove failed: No such file or directory
warning: file planmaker_pl.dwr: remove failed: No such file or directory
warning: file planmaker_pb.dwr: remove failed: No such file or directory
warning: file planmaker_nl.dwr: remove failed: No such file or directory
warning: file planmaker_lv.dwr: remove failed: No such file or directory
warning: file planmaker_lt.dwr: remove failed: No such file or directory
warning: file planmaker_kz.dwr: remove failed: No such file or directory
warning: file planmaker_kr.dwr: remove failed: No such file or directory
warning: file planmaker_jp.dwr: remove failed: No such file or directory
warning: file planmaker_it.dwr: remove failed: No such file or directory
warning: file planmaker_id.dwr: remove failed: No such file or directory
warning: file planmaker_hu.dwr: remove failed: No such file or directory
warning: file planmaker_gr.dwr: remove failed: No such file or directory
warning: file planmaker_fr.dwr: remove failed: No such file or directory
warning: file planmaker_fi.dwr: remove failed: No such file or directory
warning: file planmaker_es.dwr: remove failed: No such file or directory
warning: file planmaker_ee.dwr: remove failed: No such file or directory
warning: file planmaker_dk.dwr: remove failed: No such file or directory
warning: file planmaker_de.dwr: remove failed: No such file or directory
warning: file planmaker_bg.dwr: remove failed: No such file or directory
warning: file planmaker_ar.dwr: remove failed: No such file or directory
warning: file planmaker.iwr: remove failed: No such file or directory
(1/1) Removing softmaker-freeoffice-2021-2021-1064.x86_64 …[done]

@thom75 Hi and welcome to the Forum :smile:
I suggest you manually download the rom and install direct with zypper, for example;

zypper in /path/to/download/softmaker-freeoffice-2021-1064.x86_64.rpm

Thatlooks like an incomplete download/install from their repository…

Hi Malcolm,

Thank you for replay.

I’ve tried what you suggested but no luck with installation. It get stuck in exactly same place as before.

What strikes me that it installs just fine on Leap and it’s not so much older.

sudo rpm --import ./Downloads/linux-repo-public.key
sudo zypper in ./Downloads/softmaker-freeoffice-2021-1064.x86_64.rpm
Loading repository data…
Reading installed packages…
Resolving package dependencies…

The following NEW package is going to be installed:
softmaker-freeoffice-2021

1 new package to install.
Overall download size: 0 B. Already cached: 89.8 MiB. After the operation, additional 236.4 MiB will be used.
Continue? [y/n/v/…? shows all options] (y):
In cache softmaker-freeoffice-2021-1064.x86_64.rpm (1/1), 89.8 MiB

Checking for file conflicts: …[done]
Extracting resource files…
Using existing xdg-utils
Create MIME
Adding document icons. This may take a few minutes…
Updating theme Adwaita /1 of 2/
Updating theme breeze /1 of 2/
Updating theme breeze-dark /1 of 2/
Updating theme hicolor /1 of 2/
Updating theme Adwaita /2 of 2/
Updating theme breeze /2 of 2/
Updating theme breeze-dark /2 of 2/
Updating theme hicolor /2 of 2/
Registering MIME types…
Creating /etc/SoftMaker folder…
Installing for user thomas

Apologies for no direct answer, but a couple of thoughts. (never used or heard of FreeOffice).

“-2021” ?!?! They don’t offer anything newer? So no bugs or security concerns for two years now (?).

I don’t recall ever installing a product that “installing for user xxxx”. I think Windows might prompt, “should this be available for all users” … but I can’t think of any package on a ?nix OS that does (except those apps restricted to root user).

So, what’s the reason for “installing for user” ?

–suggestion–
I was gonna suggest using “-vvv” switch to zipper to get more verbose output from zypper.

But this might be better:

#: strace -o /tmp/zypdebug.log zypper in softmaker-freeoffice-2021

Then check the “/tmp/zypdebug.log” for clues.

1 Like

If you open the rpm package in mc (midnight commander) you will find the scripts which are run during installation and uninstallation.

grafik

Search for “Installing for user” in POSTIN gives you


				echo "Installing for user $INSTUSERNAME"
 
				SUCMD="su $INSTUSERNAME -c"
				echo $SUCMD \"sh /tmp/mime.sh\" >>$ERROROUTPUT 2>&1
				$SUCMD "sh /tmp/mime.sh" >>$ERROROUTPUT 2>&1			
				
				if [ $VERSION = "free" ] ; then
					echo "$SUCMD \"sh $XDGPATH/xdg-mime uninstall --mode user $SRCPATH/mime/softmaker-freeoffice21.xml\"" >> $UNINSTALLSCRIPT
				else
					echo "$SUCMD \"sh $XDGPATH/xdg-mime uninstall --mode user $SRCPATH/mime/softmaker-office-2021.xml\"" >> $UNINSTALLSCRIPT
				fi

You may better ask here: FreeOffice 2021 for Linux (General) Forum.

@myswtest: FreeOffice is the no cost version of Softmaker Office. 2021 is only the major version number. The revision of the package (1064) is up to date and from 06.07.2023: Download: Service packs for FreeOffice.

1 Like

Thank you for your ideas, but it I can’t see/understand reason why is not installing.
Will try report this to author of software, seem the best option.

Kind regards
Thom

I have to ask what is the appeal of this freeoffice? What is a must have that you are using it?

It’s more compatible with MS Office, docx and xlsx files looking the same on FreeOffice and MS Office while when using LibreOffice they are not on many occasions.

I could reproduce this issue with all FreeOffice versions. After a few failed attempts, I was able to successfully install on Tumbleweed.

Per their instructions: “sudo zypper install softmaker-freeoffice-2024” did not work for me. Neither did: “sudo -i zypper install softmaker-freeoffice-2024”

What did work was to “su -” then install via zypper normally - “zypper install softmaker-freeoffice-2024”

1 Like

Hi Xavier1,

It worked! FreeOffice installed just in seconds.
What would be a difference between “su -” and “su” ?
I used just “su” in that case.

Thank you very much!
Thomas

Never use just „su“. Read here why:
https://wiki.mageia.org/en/Never_use_just_su

1 Like

Why not look at

man su

before asking? ;- )

When you do su without - (or -l, or --login, all equivalent) you will not get the complete environment that belongs to a real login of root. Which means that there maybe all sorts of leftovers from the environment of the user that executed the su command. Which is of course a security risk. Think only about the different PATH variables ofroot and the one, maybe even changed from default, from the user. Thus root might end up with executing the wrong program.

Now the developers, battling people doing this wrong for years, changed su so that when it is used to “become root” without the -, the PATH is changed into an innocent one. But nevertheless it is a good practice to use only

su -
1 Like

ONLYOFFICE is also a good alternative with a great compatibility with Microsoft Office by the way.

There is a Flatpak or AppImage

Hi Markus, Hcvv

@hcvv Apologies, I really ask on forum trying research, will do better next time.

@Markus I know ONLYOFFICE, last time I’ve checked it didn’t appeal to me as such.
Maybe as it was online only software back then where FreeOffice was running locally.

Thanks for Tip anyway.

Interestingly, there are no issues on Leap 15.5, installation and start-up passed flawlessly