Focusrite solo (DAC), sound distorted since todays update

Today I did zypper dup.

Then the sound from my solo was suddenly distorted.

Disconnecting the solo, then rebooting, and reconnecting the solo did not help.
Booted win10, and the solo was recognized, and working fine.

Then booted openSUSE and the sound is still distorted under Linux.

Running pipewire.

Booting from a snap shot did not work either.

I do not know which update fixed it, but it is fixed. Bring in the dancing girls.

Glad to read its working now. Thanks for posting that it works again.

And it broke again, after a forced shutdown, but I found a solution.

Unplug the solo from the pc (motherboard) wait a bit and plug it in again.

I do not understand what is happening.
This seem to point to the mobo usb going bleep, not Linux nor the solo.

Could it be a capacitance issue? How good is the electrical grounding where you have your computer?

1 Like

I think, the problem is my asrock mobo.
For me never again asrock.

Grounding should be fine.

When I build this pc, I had trouble installing windows 10.
After the install I had to switch to legacy mode in the bios, to make that issue go away.

My mouse and keyboard going on strike is not a new issue.

I can’t say my current pc is unstable, but my previous pc were more stable.

For now I am using a different usb port on top of my pc. USB2 instead of USB3. fingers crossed.

Two and a half days all is fine, and boom my pc crashed.

Restarted pc, and had scarlett unplugged while shutting down. All is still working fine after the reboot.

Not sure what I want to and or can do.

I am starting to become convinced it was not the Tumbleweed update causing this.
It probably was the rebooting of my pc after the update.

Pc crashes about once in 3 to 4 days. Some times it takes longer.
Most noticeable symptoms, mouse and keyboard stopping to work. Sound (music) often keeps on playing.

Only thing left then, is to hold the on/off switch of my pc for 5 seconds.

I now know that if this happens, I need to disconnect the dac, while shutting down the hard way and rebooting.

As I type this 2 days since last freeze.

Could it be memory related ?
If I set the memory in my bios at 3000mhz, this weird issue happens more often. (the freezing)

The memory should however work at 3000.
Part of the bios that reads the memory also states DDR4-3000 mhz.
The bios sets it to 2133 mhz though.

The Gskill memory site, list my mobo as tested. bios is updated.

DId I find an answer ?

So official 3000mhz ram is not supported.

Although I am happy with my current pc, its not as stable as my previous pc’s with Linux (opensuse)

Lets start with good news. I updated Tumbleweed and the focus is still working fine after the reboot.

Then about the memory.
With some help from the dutch Tweakers forum, the Linux musicians forum, and me googling, it could be there is too little Voltage on my memory.

XMP.
In my bios XMP is set to auto. When I click this auto, I can choose between auto and XMP2.0 profile 1.

When I pick that profile my DRAM voltage jumps from 1.2 to 1.35 Volt.

Now that is interesting but because as far as I can tell it should be 1.35V.
On a different page in the bios my memory is called 1.35 volt memory.

I learned a lot the last few days.

Jedec and XMP.
XMP is an overclock profile which the motherboards can read from a chip on the memory stick.

For now I exit-ted ed the bios without saving, I first wanted to be sure I fully understood what those setting do.
Tomorrow I will turn that profile on.

Progress !

Memory, is now running at 3000Mhz. (as it should be)

I went into the bios and changed the xmp setting from auto to a profile listed there.

This made the dram voltage jump from 1.2 to 1.35 Volt, also as it should be.

I will now have to use my pc for over a week or so to know for sure this has solved the instability issue.
Its a fact though my memory was basically undervolted.

I am quite optimistic, that now my pc will be as stable as I am used to with openSUSE.

The tumbleweed update was 99.9% sure not what caused the dac problem.
The rebooting of the pc after the update probably was. But I do now know how to solve this. Unplugged the dac at the pc, count to 10 and reconnect it.

*-memory
          description: System Memory
          physical id: c
          slot: System board or motherboard
          size: 16GiB
        *-bank:0
             description: [empty]
             product: Unknown
             vendor: Unknown
             physical id: 0
             serial: Unknown
             slot: DIMM 0
        *-bank:1
             description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 3000 MHz (0,3 ns)
             product: F4-3000C16-8GISB
             vendor: Unknown
             physical id: 1
             serial: 00000000
             slot: DIMM 1
             size: 8GiB
             width: 64 bits
             clock: 3GHz (0.3ns)
        *-bank:2
             description: [empty]
             product: Unknown
             vendor: Unknown
             physical id: 2
             serial: Unknown
             slot: DIMM 0
        *-bank:3
             description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 3000 MHz (0,3 ns)
             product: F4-3000C16-8GISB
             vendor: Unknown
             physical id: 3
             serial: 00000000
             slot: DIMM 1
             size: 8GiB
             width: 64 bits
             clock: 3GHz (0.3ns)

I remember Malcom Lewis (I hope I spell his name right) suggesting me to put more voltage on my ram.
I did back then not know how to do this though, but he was right.

If my pc is still not stable now, I could even try to go from 1.35 to 1.36 volt, but fingers crossed its now solved.
OpenSUSE was not the problem. :smiley:

Last freeze / crash is now over a week ago.

Bring in the dancing girls. Pc is now as stable as I used too, with openSUSE.

:partying_face: :partying_face: :partying_face: :partying_face: :partying_face:

It’s over two weeks now, and sill openSUSE is rock stable.

Not a single crash or freeze sine I set that xmp profile. From an DAC issue to a memory fix.

I am beyond happy.

Loving the scarlett solo. A bit better sound but definitely more stereo, then from the dac chip (the onboard sound) of my mobo., when listening on my gaming headset.

Then those speakers (studio monitors) Never knew a pc could sound that good.

One speaker is already more expensive then my head set though.
Maybe its time for a better headphone.

1 Like