Firefox won't load

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#1

Firefox won’t load. On clicking the icon in the plasma box the bouncing loading icon appears but after about 30 secs it disappears and nothing further happens.

I am running Suse 11.1. Not sure of the original version of FF! I have tried deleting it in Yast and reinstalling the latest version with the same result. It certainly used to work but as the machine is primarily a mail server, FF is not used much.

Any ideas?

#2

Hello rcrosoer,

Could you post the output of firefox when you run it from terminal?

If you’re sure it did work before it’s most likely a wrong settings.
So run this command to rename your .firefox folder:

mv ~/.mozilla/firefox/ ~/.mozilla/firefoxBU/

Then try to restart firefox.

In your firefox folder are all your firefox settings and add-ons.
So if you rename your firefox folder it’s just like a fresh install.

If it didn’t work you can get your settings back with this command:

mv ~/.mozilla/firefoxBU/ ~/.mozilla/firefox/

Best of luck!:wink:

#3 

Couldn't load XPCOM

I get the same result renaming the firefox folder too.

#4

I think you might need to install XULrunner or some other dependency of firefox related to XPCOM

Also this page might help you: https://developer.mozilla.org/en/Troubleshooting_XPCOM_components_registration

#5

According to Yast I have xulrunner 1.9.1 loaded,

The FF is 3.5.10

#6

Have a look at this thread:
Upgraded Firefox won’t fire up

The Firefox and openSUSE versions were different, however the error was the same, i.e. “Couldn’t load XPCOM.” The culprit was the package mozilla-js192 which came from the Packman repo.

#7

Looks similar but this is a 32 bit system and I don’t have the mozilla-js192 package. There is no link to libmozjs.so but even when I create one it still doesn’t load.

#8

Hello rcrosoer,

Could you post the output of this command:

ldd -d -r /usr/lib/firefox/firefox

Best of luck!:wink:

#9

I have 32 bit too and I had the same problem then. In any case, if there is no mozilla-js192, you could still see that there are no Mozilla packages coming from anywhere else (i.e. Packman) than from where your Firefox installs comes (OSS? Mozilla?).