Firefox, Thunderbird and Chromium not working.

Since Tuesday, I’ve had a couple of machines where the above applications fail to start. The Mozilla apps pop up an error reporting box. Chromium just fails to start.

produban@IKUSWDISBN0001P:~> chromium[5122:5250:1006/123010.633642:ERROR:nss_util.cc(651)] Error initializing NSS with a persistent database (sql:/home/produban/.pki/nssdb): NSS error code: -8023
[5122:5250:1006/123010.633784:ERROR:nss_util.cc(158)] Error initializing NSS without a persistent database: NSS error code: -8023
[5122:5250:1006/123010.633795:FATAL:nss_util.cc(160)] nss_error=-8023, os_error=0
#0 0x558103735766 <unknown>
#1 0x55810374db5a <unknown>
#2 0x558104057ee0 <unknown>
#3 0x5581040583d8 <unknown>
#4 0x558104058437 <unknown>
#5 0x558103f7a0a5 <unknown>
#6 0x558103f1da85 <unknown>
#7 0x558103e5bbe7 <unknown>
#8 0x55810353b2c4 <unknown>
#9 0x55810353b528 <unknown>
#10 0x55810352c922 <unknown>
#11 0x558102371117 <unknown>
#12 0x55810237048f <unknown>
#13 0x55810379aa5d <unknown>
#14 0x558103795f72 <unknown>
#15 0x7ff96f6fc744 start_thread
#16 0x7ff966346aad __clone


Received signal 6
#0 0x558103735766 <unknown>
#1 0x558101d41d0f <unknown>
#2 0x558103735b0d <unknown>
#3 0x7ff96f704b10 <unknown>
#4 0x7ff9662918d7 __GI_raise
#5 0x7ff966292caa __GI_abort
#6 0x5581037353d5 <unknown>
#7 0x55810374de65 <unknown>
#8 0x558104057ee0 <unknown>
#9 0x5581040583d8 <unknown>
#10 0x558104058437 <unknown>
#11 0x558103f7a0a5 <unknown>
#12 0x558103f1da85 <unknown>
#13 0x558103e5bbe7 <unknown>
#14 0x55810353b2c4 <unknown>                                                                                                                                                                    
#15 0x55810353b528 <unknown>                                                                                                                                                                    
#16 0x55810352c922 <unknown>                                                                                                                                                                    
#17 0x558102371117 <unknown>                                                                                                                                                                    
#18 0x55810237048f <unknown>                                                                                                                                                                    
#19 0x55810379aa5d <unknown>                                                                                                                                                                    
#20 0x558103795f72 <unknown>                                                                                                                                                                    
#21 0x7ff96f6fc744 start_thread                                                                                                                                                                 
#22 0x7ff966346aad __clone
  r8: ffffb32c00527fc8  r9: ffffb32c00527fb8 r10: 0000000000000008 r11: 0000000000000202
 r12: 00007ff94c528e40 r13: 0000000000000051 r14: 00007ff94c529070 r15: 00007ff94c5294e0
  di: 0000000000001402  si: 0000000000001482  bp: 00007ff966e9cd40  bx: 00007ff94c529500
  dx: 0000000000000006  ax: 0000000000000000  cx: 00007ff9662918d7  sp: 00007ff94c528cd8
  ip: 00007ff9662918d7 efl: 0000000000000202 cgf: 0000000000000033 erf: 0000000000000000
 trp: 0000000000000000 msk: 0000000000000000 cr2: 0000000000000000
[end of stack trace]
Calling _exit(1). Core file will not be generated.

Anyone else seen this? Any ideas? The 1st machine it happened to I just rebuilt. TIA!

Don’t have Chromium, Firefox and Thunderbird working OK…

Does the last post of this https://forums.opensuse.org/showthread.php/527427-Update-broke-NSS thread help?

I’m pretty sure it’s something to do with an update coming from the Mozilla repo… As per the post you linked to. I’ll do some ‘testing’ over the weekend. Thanks.

Please tell us for each failing application which version you’re using and, which repositories are you using for the updates.

There’s also a small confusion with respect to the Leap version in this thread’s header and, your by-line.

Yeah. Sorry about the confusing sig file. It’s old… Deleted.

Versions were bang up to date on openSUSE 42.3 with the Mozilla repo added. I’ve confirmed that removing that and doing a zypper dup fixes the problem.

So, how did you originally upgrade from »whatever« to Leap »whatever«? – DVD or “zypper dist-upgrade”?

If you used “zypper dup”, did you follow the instructions here: <https://doc.opensuse.org/documentation/leap/startup/html/book.opensuse.startup/cha.update.osuse.html#sec.update.zypper&gt;?

If you were upgrading from 13.»whatever«, you should have used the DVD to upgrade anyway – which is possibly why, luckily, the “zypper dup” resolved the issue …

There was only one machine on that old list in my sig file that experienced this problem. That was upgraded using Zypper and had been fine for a number of weeks until last week. The other machines I saw the problem with were at work so were never in my sig file.