Firefox problem

GJElde · July 15, 2020, 12:23pm

Today MozillaFirefox-78.0.2-lp152.5.1.x86_64 after updating this problem now.

<toolbarbutton id=“UITourTooltipClose” class=“close-icon”
--------------^

Sauerland · July 15, 2020, 2:55pm

Start with a new profile.

GJElde · July 15, 2020, 4:03pm

|solved, delete .mozilla was the solution for my.
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GJElde · July 15, 2020, 4:04pm

Thanks, had already found solution

Sauerland · July 15, 2020, 5:53pm

Only a new profile is necessary…

thekrotti · July 16, 2020, 12:22am

Is there a better solution?

For preserve bookmarks, as example.

Sauerland · July 16, 2020, 7:04am

At this time, no,
But creating a new profile will not delete the old one.

Bugreport:
https://bugzilla.opensuse.org/show_bug.cgi?id=1174184

Svyatko · July 16, 2020, 8:17am

For Leap 15.1: install Firefox Beta 77.99 (= 78.0b9), open it, close it, then update to FF 78.0.2.
And it works.

FF: openSUSE Software

FF 77.99 available for Leap 15.1 and TW.

For Leap 15.2: download rpm packages, then install them (MozillaFirefox and MozillaFirefox-translations-common).

Another way: copy user profile to Windows machine (or load Windows, may work as virtual machine), run new enough Firefox with this profile, close FF, copy updated profile to openSUSE.

prostetnik42 · July 16, 2020, 5:32pm

I found it here:

https://download.opensuse.org/repositories/mozilla:/beta/openSUSE_Leap_15.1/

and it works. (this method was much faster than via windows)

Thank You!

Cris70 · July 18, 2020, 11:05am

Hi prostetnik42!

Just tried with Tumbleweed (found packages here: https://download.opensuse.org/repositories/mozilla:/beta/openSUSE_Tumbleweed/x86_64/ ) and it did NOT work

Anybody else found a fix for Tumbleweed?

Cris

enziosavio · July 18, 2020, 11:55am

I did so, I renamed .mozilla to .mozilla1> I started Firefox and created a new folder> I went to the Firefox menu> Help> Troubleshooting> at that point I deleted the .mozilla folder that had been created, and what I had renamed in .mozilla1 I renamed it again in .mozilla> at this point I clicked on restore Firefox and Firefox started again with bookmarks and passwords as before, now it works perfectly

wolfi323 · July 18, 2020, 4:08pm

FYI, the latest comment in the bug report states:

Hi, just starting in safe mode (command line “firefox --safe-mode”) and close worked for me. No need to reset anything.

No idea if that works in general, but maybe it will help somebody.

wolfi323 · July 18, 2020, 7:46pm

Also, deleting the file “addonStartup.json.lz4” in the profile folder should fix the problem according to the bug report.

And somebody even posted a small script in the bug report that should “repair” the existing “addonStartup.json.lz4”:
https://bugzilla.opensuse.org/show_bug.cgi?id=1174184#c21

Gps2010 · July 19, 2020, 2:26am

I just did a test, and with

firefox -safe-mode

Fire fox seems to work fine. I am on tumbleweed though, but getting the exact same error.

After closing and starting FF the normal way, I again had that error.

All passwords and bookmarks still there and working in safe mode.

Will now try what was suggested about deleting addonStartup.json.lz4, and report back.

Edit:
Deleting that file solved my problem. Thank you.

suse_rasputin · July 19, 2020, 8:37am

Fwiw: I had the same problem with 15.2, started safe mode, went to about:config, searched for

browser.uitour.enabled

set it to “false” and on next startup the browser worked with the old profile…

PerfMonk · July 22, 2020, 3:09pm

Thank you wolfi323, it works wonderfull. I got back all my extensions and my bookmarks.

Running openSUSE Tumbleweed 20200717 and Firefox 78.0.2.

Bernard