Firefox Crashes

Hi,

I installed as an update 23rd November 2013 v13.1 and firefox is unstable - the hard disk activity causes the system to freeze and occasionally the browser - firefox, crashes and i have to restart.

Chromium is ok - no issues.

Anyone else had this issue ??

If not how do is debug the issue - what logs should i be examining ?.

Thanks and regards,

Richard.

When this is about a fresh 13.1 installation, no, this is not a general experience. Else there woould have been here many threads about it.

A good thing to catch (error)-messages is to not start a program by clicking on an icon, but by starting it from a terminal.

Hi Henk,

Thanks - can you provide the command to start by a terminal window - i can then try this.

Thanks and regards,

Shadders.

Hi Henk,

I have located how to recreate the issue - i am switching between Thunderbird and Firefox on the task bar at the bottom- in doing so, the PC hangs - then the GUI responds - hard disk being used when it hangs.

I do not think it is a swap space issue as i have 2GB and 14% used.

Definitely a KDE destop issue when switching repeatedly between tasks.

Any ideas how to debug or trap the errors etc ? Thanks.

Regards,

Shadders.

Hi,

Just to reiterate - definitely the KDE desktop - switching between tasks - Thunderbird or Firefox crashes - Dolphin is ok.

Regards,

Shadders.

that is not too difficult

firefox

On 2013-11-29 20:46, shadders wrote:
>
> Hi,
>
> I installed as an update 23rd November 2013 v13.1

What do you mean, that you upgraded to openSUSE 13.1?
Which type of upgrade? Online upgrade (zypper dup) or offline upgrade
(DVD)? Or fresh install on top of the old one?


Cheers / Saludos,

Carlos E. R.
(from 12.3 x86_64 “Dartmouth” at Telcontar)

Hi,

I upgraded using the zypper command.

Is there any issues with this at all ?. Thanks

Regards,

Richard.

Hi,

Thanks - will try that next time.

Regards,

Richard.

On 2013-12-02 12:06, shadders wrote:
>
> robin_listas;2603882 Wrote:

>> What do you mean, that you upgraded to openSUSE 13.1?
>> Which type of upgrade? Online upgrade (zypper dup) or offline upgrade
>> (DVD)? Or fresh install on top of the old one?

> I upgraded using the zypper command.
>
> Is there any issues with this at all ?. Thanks

No, with the other one.


Cheers / Saludos,

Carlos E. R.
(from 12.3 x86_64 “Dartmouth” at Telcontar)

Hi,

As suggested i have run firefox from the command line - and switching to Thunderbird caused the system to fail - no desktop working at all.

When starting firefox i received the following :

glibC - Critical g_slice_set_config : assertion ‘sys_page_size==0’ failed - and no more output from the console.

When i switched to Thunderbird, then to firefox, and then back to thunderbird - the desktop crashed - no mouse movement etc., and this happened earlier today running as an icon.

So - what is the best way to examine ? to locate the bug ??.

Chromium has no issue - but Chromium was installed AFTER the upgrade, firefox was already installed before the upgrade using zypper.

Thanks and regards.

Richard.

Hi All,

I think this has been solved - mozilla has registered this as a bug, but an kubuntu forum has indicated it is a permissions issue in your home directory for thunderbird and firefox :

What to do about error message: (process:2862): GLib-CRITICAL **: g_slice_set_config: assertion `sys_page_size == 0’ failed | Firefox Support Forum | Mozilla Support

[LEFT]I had the same error.
In my case, just had a permissions problem.Respectively, or simply change the owner:1. cd ~ /. thunderbird /
or cd ~ /. mozilla /
chown -R myuser:mygroup ./
Or watch an access error:
2. strace -ff firefox 2>&1 | grep " = -1 EACCES"

As such - i implemented the chown command for my system and switching between firefox and thunderbird, or any other window does not cause the application to fail.

It was the CLI suggestion that led me to this.

Regards,

Shadders.

[/LEFT]

Hi,

OK spoke too soon - now chrome has failed - but window still open - got message run out of memory.

Not sure why i am getting memory errors - 12.3 was ok - no issues - have 4GB RAM and 2GB swap space.

Regards,

Shadders.

Hi,

I think this is a permissions issue.

If i run firefox as root and thunderbird is open - no issues at all.

When running firefox as root from the cli i obtain lots of lines responding to firefox starting - but i still get the critical error at the beginning as per user invocation.

When firefox and thunderbird are run as user - there is a memory issue - Chromium is affected and reports as such.

I have changed permissions for firefox and thunderbird for my user directory subtree - but obviously there is another issue.

Is this possibly due to the update not modifying specific files etc. ?.

Regards,

Shadders.

Make sure that everything in “$HOME/.mozilla” and “$HOME/.thunderbird” and “$HOME/.cache/mozilla” is owned by you.

Hi,

Thanks - yes all is owned by owner:users - where owner is my account name.

If v12.3 was ok from DVD install, and this seems to be an upgrade issue. I ran the upgrade as root.

CD i used was Linux Format provided v12.3 - so could this be the issue - remnant from that installation causing the upgrade to v13.1 to be in error in some way ?.

Regards,

Shadders.

I did a fresh install of 13.1, but I retained the “/home” partition.

I am not experiencing any problems.

My suggestion: Create a new user account, and see if everything works well for the new user.

The idea is to test whether the problem is related to installed software (which would also affect the new user), or is only related to user settings (which should not affect the new user).

Hi,

Thanks for the suggestion - i tried this - and it eventually reports out of memory for Chromium.

As such - seems to be an upgrade issue. I tested the memory using the 12.3 testing program - 100% pass - so not a fault.

Regards,

Shadders.

Hi,

For information - i have seen there may be an intel issue causing the crashes :

Linux linux-bh1h 3.11.6-4-default #1 SMP Wed Oct 30 18:04:56 UTC 2013 (e6d4a27) i686 i686 i386 GNU/Linux

Regards,

Shadders.

That’s true, but that’s about the intel gfx driver. “uname” doesn’t give any information about that.

So what gfx card are you using?
See YaST->Hardware->Information f.e.
or install the package “Mesa-demo-x” and post the output of:

glxinfo | grep render

But if you were suffering from that intel driver issue, running Firefox as root wouldn’t help you except for different desktop settings maybe.